413 posts
  • Has been part of the Envato Community for over 5 years
  • Has referred 100+ members
  • Has collected 50+ items on Envato Market
  • Sells items exclusively on Envato Market
+2 more
altinkum says

l did upload all the related files for PSD Templates but still says you need to upload Zip file ?

Can somebody help pls.

2541 posts
  • Has referred 10+ members
  • Has sold $100+ on Envato Market
  • Has collected 50+ items on Envato Market
  • Located in United States
+9 more
CreatingDrew says

Are you sure your screenshots were in a final zip file? If you’d like to submit a support ticket we can try to get to the bottom of it :)

413 posts
  • Has been part of the Envato Community for over 5 years
  • Has referred 100+ members
  • Has collected 50+ items on Envato Market
  • Sells items exclusively on Envato Market
+2 more
altinkum says

l did put in folder is well but in zip file and have thumbnail, image preview

413 posts
  • Has been part of the Envato Community for over 5 years
  • Has referred 100+ members
  • Has collected 50+ items on Envato Market
  • Sells items exclusively on Envato Market
+2 more
altinkum says

l did send mail to support because no luck with forum, thanks anyway

2541 posts
  • Has referred 10+ members
  • Has sold $100+ on Envato Market
  • Has collected 50+ items on Envato Market
  • Located in United States
+9 more
CreatingDrew says
l did send mail to support because no luck with forum, thanks anyway

Got your ticket, sent a reply, we’ll figure this out :)

Edit – The devs are doing some quick work at the moment so you might experience a few quirks for a brief period.

413 posts
  • Has been part of the Envato Community for over 5 years
  • Has referred 100+ members
  • Has collected 50+ items on Envato Market
  • Sells items exclusively on Envato Market
+2 more
altinkum says

l did reply and tryed more times with different folders but no luck.

2541 posts
  • Has referred 10+ members
  • Has sold $100+ on Envato Market
  • Has collected 50+ items on Envato Market
  • Located in United States
+9 more
CreatingDrew says
l did reply and tryed more times with different folders but no luck.

Yea, it might be a good idea to hold off for a sec until the devs get a few minor issues sorted out , I’ll have a look at your reply now :)

413 posts
  • Has been part of the Envato Community for over 5 years
  • Has referred 100+ members
  • Has collected 50+ items on Envato Market
  • Sells items exclusively on Envato Market
+2 more
altinkum says
l did reply and tryed more times with different folders but no luck.
Yea, it might be a good idea to hold off for a sec until the devs get a few minor issues sorted out , I’ll have a look at your reply now :)

thanks l will wait for your reply

413 posts
  • Has been part of the Envato Community for over 5 years
  • Has referred 100+ members
  • Has collected 50+ items on Envato Market
  • Sells items exclusively on Envato Market
+2 more
altinkum says

well tryed how you mentioned on email but no luck, fed up. trying last 2 hours.

2541 posts
  • Has referred 10+ members
  • Has sold $100+ on Envato Market
  • Has collected 50+ items on Envato Market
  • Located in United States
+9 more
CreatingDrew says
well tryed how you mentioned on email but no luck, fed up. trying last 2 hours.

Sorry Ali, the first time your screenshots were not in a final zip file. It’s getting late here (so I may not be around the queue for much longer tonight, we have staff 7 days a week) but I’ll look for your latest reply now :)

by
by
by
by
by
by