Zip file does not work even after reading and attempting to download recommended software help.

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geverett says

No WordPress theme was installed. I had trouble installing. Will need assistance within a few days to inform how to install correct files in WordPress Theme: Comfort Zone by Chimpstudio

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organicbee says

If its this item http://themeforest.net/item/comfort-zone/129955

It’s not a WordPress theme and cannot be installed(unless you convert)

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geverett says

How do you convert to use with word press? I really thought it was a WordPress theme. Can you allow me to purchase another theme that is WordPress and credit me for the remaining balance. I will look for another theme.

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KingDog Envato team says

Please open up a ticket with Support geverett and explain that you made a mistake. They’ll be happy to help you out. Thanks!

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