IndustrialThemes
IndustrialThemes Recent Posts Threads Started
155 posts
  • Had an item that was trending
  • Has sold $750,000+ on Envato Market
  • Has been part of the Envato Community for over 6 years
  • Has collected 100+ items on Envato Market
+7 more
IndustrialThemes
says

Someone recently purchased my theme and is saying that it’s not compatible with their Mac. Seeing as how I don’t own a Mac, nor do I know anything about them (sadly), I just assumed it was a zip file and could be extracted and used regardless of the system. Is this correct?

659 posts
  • Has been part of the Envato Community for over 6 years
  • Has referred 50+ members
  • Has collected 10+ items on Envato Market
  • Sells items exclusively on Envato Market
+2 more
luckykind
says

Yes… they can open up ZIP files on a Mac… open with Archive Utility if they’re using 10.5 or above…

http://en.wikipedia.org/wiki/Archive_Utility

35 posts
  • Has been part of the Envato Community for over 5 years
  • Has sold $100+ on Envato Market
  • Has collected 1+ items on Envato Market
  • Sells items exclusively on Envato Market
+2 more
zemotion
says

you can even tell him to use unarchiver

http://wakaba.c3.cx/s/apps/unarchiver.html

2035 posts Review Manager
  • Has referred 10+ members
  • Has sold $5,000+ on Envato Market
  • Has collected 100+ items on Envato Market
  • Member of the Envato Team
+12 more
jremick
Envato team
says
Someone recently purchased my theme and is saying that it’s not compatible with their Mac. Seeing as how I don’t own a Mac, nor do I know anything about them (sadly), I just assumed it was a zip file and could be extracted and used regardless of the system. Is this correct?

Your zip may be corrupt or the default extraction app may have an issue with it (I found Mac’s default app doesn’t handle errors well). Email me via my profile page which theme is the problem and I’ll check your theme zips.

587 posts
  • Power Elite Author: Sold more than $1M on Envato Market
  • Has sold $1M+ on Envato Market and is now a Power Elite Author
  • Had an item featured in a magazine
  • Made it to the Authors' Hall of Fame
+18 more
theMOLITOR
says

I noticed with Mac OS 10 .6+, if you zip a bunch of individual files and then unzip the file, they are all added to a folder (before they would remain individual files). This causes errors when uploading a WordPress theme zip file that was created on Mac OS 10 .6+.

Anyone know a workaround for this?

by
by
by
by
by
by