- Sold between 250 000 and 1 000 000 dollars
- Has been a member for 4-5 years
- Author was Featured
- Item was Featured
- Contributed a Tutorial to a Tuts+ Site
- Referred between 10 and 49 users
- Bought between 50 and 99 items
- United States
Someone recently purchased my theme and is saying that it’s not compatible with their Mac. Seeing as how I don’t own a Mac, nor do I know anything about them (sadly), I just assumed it was a zip file and could be extracted and used regardless of the system. Is this correct?
- Bought between 10 and 49 items
- Exclusive Author
- Has been a member for 4-5 years
- Item was Featured
- Referred between 50 and 99 users
- Sold between 10 000 and 50 000 dollars
- United States
Yes… they can open up ZIP files on a Mac… open with Archive Utility if they’re using 10.5 or above…
- Author had a Free File of the Month
- Bought between 1 and 9 items
- Exclusive Author
- Has been a member for 3-4 years
- Sold between 100 and 1 000 dollars
- United Kingdom
you can even tell him to use unarchiver
- Envato Staff
- Has been a member for 4-5 years
- Attended a Community Meetup
- Australia
- Beta Tester
- Contributed a Blog Post
- Contributed a Tutorial to a Tuts+ Site
- Repeatedly Helped protect Envato Marketplaces against copyright violations
- Sold between 5 000 and 10 000 dollars
Someone recently purchased my theme and is saying that it’s not compatible with their Mac. Seeing as how I don’t own a Mac, nor do I know anything about them (sadly), I just assumed it was a zip file and could be extracted and used regardless of the system. Is this correct?
Your zip may be corrupt or the default extraction app may have an issue with it (I found Mac’s default app doesn’t handle errors well). Email me via my profile page which theme is the problem and I’ll check your theme zips.
- United States
- Sold between 250 000 and 1 000 000 dollars
- Featured in a Magazine
- Won a Competition
- Was featured in a podcast
- Author was Featured
- Item was Featured
- Beta Tester
I noticed with Mac OS 10 .6+, if you zip a bunch of individual files and then unzip the file, they are all added to a folder (before they would remain individual files). This causes errors when uploading a WordPress theme zip file that was created on Mac OS 10 .6+.
Anyone know a workaround for this?
