An introduction to support on the Marketplaces
- Envato staff look over every item before it can be sold on the Marketplaces.
- Technical items contain help files to introduce you to the item and its components.
- Authors can choose to support their items but this is optional and may vary.
Hands-on support for this item is provided by tvlgiao
Frequently Asked Questions
While uploading the theme to Shopify I get this error: “Theme does not contain all required files: missing template layout/theme.liquid”
This happens when you are trying to upload the incorrect .zip to Shopify. 99% of the time this happens when the folder that was downloaded from Themeforest was NOT unzipped beforehand.
The file you have to upload to Shopify is parallax_rxx.zip.
How to create Shopify Store
Create your Shopify Online Store http://www.shopify.com/?ref=emthemes
When to contact Envato Support
Authors are experts on their own items, but if you're having trouble using the Marketplaces you should come straight to Envato Support.