98 comments found

I should have checked the comments before purchasing this theme. I just submitted a ticket and your theme isn’t uploading to my wordpress with a NO DATA RECEIVED error after 5 minutes of trying to load. Is there someone who can explain how to fix this error?

Default-user

Yes, what is your direct contact email so we can do that?

Novaworks

I dont know what did you do before. But I try install our theme to your server. It working fine now.

Default-user

Yeah, definitely a user error on my part. Thank you again for the quick assistance! I’m good to go!

I was having issues installing by user error and they helped me out quickly and communicated via email. Looking forward to building this thing out!

Is there a way to disable the WooCommerce functionality, but still utilize the Wordpress site until everything is set up?

Novaworks

Hi There

You can go to Admin panel and disable Woocomerce plugin in Plugin manage.

- Dzung

Hello, I have “Enable the use of coupons Coupons can be applied from the cart and checkout pages” enabled in my WooCommerce settings but the template isn’t showing me the coupon field in the checkout page. It IS showing in the cart page, but NOT the checkout page.

Default-user

Please reply, thanks.

Hello I have a problem with this line “WC_Shipping::get_available_shipping_methods() in …/wp-content/themes/THEME-NAME/woocommerce/checkout/review-order.php on line 14”

Woocommerce said that:

“This issue is caused by your theme, they are bundling outdated template files in their themes that have been deprecated for a while now. You should contact the theme developer to get this fixed properly. You can delete that specific file from your theme until this issue has been patched by your theme developer for a temporary fix. WooCommerce will fall back on the default template file, bundled with the plugin.”

So i am contacting the Developer. Can anyone help me with this problem?

Novaworks

Hi There

Please open private ticket in http://novaworks.ticksy.com/ and give us access to admin and FTP. We will help you check it

- Dzung

Default-user

I’ve handled that. One more question how do i delete the footer widget area because i don’t want any widgets there.

Novaworks

Hi There

You can open file wp-content/themes/highlander/footer.php and remove
<!--**************** FOOTER WIDGETS ******************-->
<div class="nova-wp-footer-widget">
    <!-- First -->
    <div class="first-footer-widget row-fluid">
        <?php if ( is_active_sidebar( 'widgets_footer_1' ) ) : ?>
        <?php dynamic_sidebar('widgets_footer_1'); ?>
        <?php else : ?>
            <div class="span4"><div class="widget_placeholder"><h3><a href="<?php echo site_url(); ?>/wp-admin/widgets.php"><?php _e( 'Start Adding Widgets', 'highlander' ); ?></a></h3></div></div>        
            <div class="span4"><div class="widget_placeholder"><h3><a href="<?php echo site_url(); ?>/wp-admin/widgets.php"><?php _e( 'Start Adding Widgets', 'highlander' ); ?></a></h3></div></div>            
            <div class="span4"><div class="widget_placeholder"><h3><a href="<?php echo site_url(); ?>/wp-admin/widgets.php"><?php _e( 'Start Adding Widgets', 'highlander' ); ?></a></h3></div></div>              
        <?php endif; ?>
    </div>
    <!-- End First -->

    <!-- Second -->
    <div class="second-footer-widget row-fluid">
        <div class="span6">
            <div class="second-footer-left row-fluid">
                <?php if ( is_active_sidebar( 'widgets_footer_2_r' ) ) : ?>
                <?php dynamic_sidebar('widgets_footer_2_l'); ?>
                <?php else : ?>
                    <div class="span4"><div class="widget_placeholder"><h3><a href="<?php echo site_url(); ?>/wp-admin/widgets.php"><?php _e( 'Start Adding Widgets', 'highlander' ); ?></a></h3></div></div>        
                    <div class="span4"><div class="widget_placeholder"><h3><a href="<?php echo site_url(); ?>/wp-admin/widgets.php"><?php _e( 'Start Adding Widgets', 'highlander' ); ?></a></h3></div></div>            
                    <div class="span4"><div class="widget_placeholder"><h3><a href="<?php echo site_url(); ?>/wp-admin/widgets.php"><?php _e( 'Start Adding Widgets', 'highlander' ); ?></a></h3></div></div>              
                <?php endif; ?>        
            </div>
        </div>
        <div class="span6">
            <div class="second-footer-right row-fluid">
                <?php if ( is_active_sidebar( 'widgets_footer_2_r' ) ) : ?>
                <?php dynamic_sidebar('widgets_footer_2_r'); ?>
                <?php else : ?>
                    <div class="span6"><div class="widget_placeholder"><h3><a href="<?php echo site_url(); ?>/wp-admin/widgets.php"><?php _e( 'Start Adding Widgets', 'highlander' ); ?></a></h3></div></div>        
                    <div class="span6"><div class="widget_placeholder"><h3><a href="<?php echo site_url(); ?>/wp-admin/widgets.php"><?php _e( 'Start Adding Widgets', 'highlander' ); ?></a></h3></div></div>            
                <?php endif; ?>
            </div>
        </div>
    </div>
    <!-- End Second -->
</div>
<!--**************** END FOOTER WIDGETS ******************-->
Hello.What is the size of the pictures in the store to handle? in My Site Pictures are not regular.Please see the: http://shop.farwebs.ir/ sorry My English is not good

Hi guys

Is this theme compatible with Wordpress 4.0?

Novaworks

Hi There

Theme suppored Wordpress 4.0

Hi good day … I love the theme but there seems to be a problem with the product display thumbnails, slider and the layout of the single product page…thing don’t seem to quite align themselves correctly. Please see relevant links below

http://www.shopfaw.com/ http://www.shopfaw.com/product/zoku-trioquick-pop-maker/

Thanks in advance

Novaworks

Hi There

Please follow document to change image thumbnail for product

- Dzung

Default-user

Hi thanks for the response … but can you please be more specific as to which document you’re referring to … I encountered a folder named ‘Documentation’ with images on the inside … I followed the settings depicted on said images but this was not very helpful. I still have the same problem

Default-user

hello? also my ticket is still open and waiting … please my time is short on this

Is there a reason as to why my product page is misaligned like this? http://www.shopfaw.com/product/zoku-trioquick-pop-maker/

Default-user

My problem has been resolved … thank you so much

Default-user

Hi Good Day … I still had a few other issues and my ticket is still open for this

Default-user

SIGH … how long exactly does it take to get a response on things? Because its stated in ‘Item Details’ that there is 24/7 support and a respond is given within 2 hours …. what’s happening with that?

Hi,

how can i change the mall, Facebook and twitter in the about us code? I can’t find any of that.

ego

hello i get twice lightbox plugin to install it Huge-portfolio. As I can fix? I get no options and template customization. Is there any update or any solution? thanks !!, I hope they understand my English

Hi, if it is possible to update highlander theme

How do you change the font sizes?

Novaworks

Hi There

You can change it by edit file style.css

- Dzung

hello Could you give me a link to download the demo slider. When I import Dummy Data, there is no slider. thank you

Hi Good Day

I’ve having issues with this template, the contact page isn’t functional and I left a ticket without any relay. Can I have some assistance on this please. its literally been over a week.

Is there still support for this product??? I have outstanding tickets that have not been seen to

Default-user

These are the ticket ID’s #329720 and #319855

Default-user

They pertain to the contact form and layout and functionality issues after updating the template

Default-user

Any luck with this ???

hello I have a problem with the title of each part of the accordion to the FAQ page. It only displays the first word of the sentence of the question. Very problematic. How to make the entire phrase is displayed? thank you

Default-user

thank you for the update

Novaworks

Hi There

If you have any more questions. Please contact us again.

If you happy with our theme. Please give us five stars rating for this.

Thanks :)

Hi!

My client purchased your theme, and I have found trouble with portfolio categories. It’s possible to show just one category of portfolio items? Because I see only one portfolio page showing all the categories. And I couldn’t find shortcode to filter by category. Thanks a lot

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