1019 comments found

This may seem like a silly question… This theme seems really awesome for a mom and pop store I work at. However, we do not want to sell online, we are looking more to just have our information, blog capabilities, contact info and showing some of our lifestyle images with product. I know this theme is built for WooCommerce, but is it possible to use without?

Default-user

Thank you! I thought that was the case, but I wanted to check before I bought, seems like it might be what we are looking for. Great theme!

Default-user

I have another question about this same theme – the customer testimonials, are we able to choose what is featured on the home page or is that randomly decided? And are these only testimonials that have been submitted through this site or could it be a customer hand writes a testimonial and we add it if we choose?

quitenicestuff

Hi samfugate,

All published testimonials are displayed on the homepage – to hide selected ones you can unpublish them (they will still be stored in the backend and you can republish at any time).

Testimonials can only be posted by the website admin.

Kind regards

Hello,

I purchased this theme but cannot find my purchase code to access support.

Now my site does not work with WooCommerce due to this:

Your theme has bundled outdated copies of WooCommerce template files – if you encounter functionality issues on the frontend this could be the reason. Ensure you update or remove them (in general we recommend only bundling the template files you actually need to customize). See the system report for full details.

The result is a get a fatal error on the checkout page, which is shown here:

Fatal error: Call to undefined method WC_Shipping::get_available_shipping_methods() in /home/bensmith/theapothecaryskitchen.com/site/wp-content/themes/organic_shop/woocommerce/checkout/review-order.php on line 14

I need help getting this resolved ASAP please!!!

quitenicestuff

Hi michellesmith,

You can fix this by updating to the latest version of the theme.

To download the latest copy you will need to sign into the account you purchased with and head to your downloads page here: http://themeforest.net/downloads

I’m afraid I can only provide support to verified customers – If you have any other questions please open a support ticket and I’ll be happy to help: http://quitenicestuff.ticksy.com/

Kind regards

Hi!

So far I really like the theme. :)

I need to add a sidebar to each individual product page. By default it seems to be disabled. How do I add this? I dug around but couldn’t find anything.

Thanks!

quitenicestuff

Hi playfulpaws,

Thanks for purchasing, good to hear you’re liking the theme!

To add a sidebar for each product page:

1.) Go to “Appearance > Theme Options > General Settings” and select the left or right sidebar option from “Layout Options”

2.) Go to “Appearance > Widgets” and drag your widget(s) into the “Primary Widget Area”

If you have any other questions please open a support ticket and I’ll be happy to help: http://quitenicestuff.ticksy.com/

Kind regards

Default-user

Brilliant! Thank you! I completely missed that you could choose the layout on each page. I wanted to have the sidebar on the product pages but not on the information pages! That worked perfectly! :)

Hello, I submitted a ticket and the last response i had was a week ago. My issue is still unresolved. The registration page is not working while using the theme, it doesn’t return an error, just nothing happens. When I switched back to a WP default theme it worked, so this must be a theme compatibility issue. I have a lot of functionality based on clients registering in the store and I really need this fixed. It only happened with the latest theme update, dated 30.10.14 My ticket number is #312853 Please help.

quitenicestuff

Hi GabrielaRuiz,

I’ve responded to your ticket.

Kind regards

I am currently using Organic Shop version 1.9.6 and I keep getting a message from WordPress that my theme has bundled outdated copies of WoodCommerce Template files – I am encountering functionality issues on the frontend of my website because of this. I see online that there have been multiple updates since my version of 1.9.6. I need to update my theme and I am just wondering how I can do this? Instructions on how to update my theme would be appreciated much!

quitenicestuff

Hi KerisGifts,

To update:

1.) Go to your downloads page on Themeforest: http://themeforest.net/downloads

2.) Unzip the download package

3.) Upload the “organic_shop” folder to “wp-content/themes” overwriting the old theme folder

If you have any other questions please open a support ticket and I’ll be happy to help: http://quitenicestuff.ticksy.com/

Kind regards

LiveJens Purchased

Just submitted a ticket. Thanks!

321524

Hi, if I change the email address the contact form send emails to, the contact form stops sending emails? Does the email address have to be on the same as the domain name of the website?

quitenicestuff

Hi chrisdelambert,

The email address can be anything you want – it doesn’t need to match the site domain.

Please open a support ticket and I’ll be happy to help: http://quitenicestuff.ticksy.com/

Kind regards

ZorroCY Purchased

Hello,

Is it okay to update WordPress to 4.0.1 version (latest update)?

The template would be compatible?

Thanks

quitenicestuff

Hi ZorroCY,

Yes you can go ahead and update.

I’d recommend creating a full site backup before hand though.

If you have any other questions please open a support ticket and I’ll be happy to help: http://quitenicestuff.ticksy.com/

Kind regards

Hi there, after updateting to wordpress 4.0.1 the check out proceeding isnt working. Do we need any update from the theme?

thank you

Julian

quitenicestuff

Hi Julian,

Updating WordPress is unlikely to be the cause of this problem.

Make sure you’re running the latest Organic Shop (2.4.9) and WooCommerce (2.2.8).

If you have any other questions please open a support ticket and I’ll be happy to help: http://quitenicestuff.ticksy.com/

Kind regards

I’m having trouble with paragraphs in the Woocommerce description box. I look at the code and it shows

tags are present, but there isn’t any space between the lines like a normal

tag would make. This only appears to happen in the Woocommerce description box (as far as I know).

Any suggestions? Ryan

quitenicestuff

Hi Ryan,

Thanks for purchasing!

Please open a support ticket and I’ll be happy to help: http://quitenicestuff.ticksy.com/

Kind regards

Hi there, I am very interested in this theme. Is it possible to have Add to cart AND + – buttons on every thumbnail-image when you are viewing All products? I want the visitors to be able to Add how many of every item they want without going in to the product page.

Best regards

quitenicestuff

Hi Koordination,

Thanks for your interest.

I’m afraid you’d need to customize the theme to add this functionality.

Kind regards

Default-user

Ok, thankĀ“s for your reply. Do you know any other theme that has this functionality? I want it to work something like this. http://www.lenalindahl.se/default.asp?id=349&AntCol=4&kategori=Julkort&language=se

quitenicestuff

Hi Koordination,

I’m afraid we don’t have any WooCommerce themes with this functionality, sorry!

Kind regards

I bought and installed this theme but the slider doesnt seem to slide. Any thoughts on this? http://ictaanbieding-webdesign.nl/gezondmetgras/

I also made a support ticket (sorry)

quitenicestuff

Hi ictaanbieding,

Thanks for purchasing!

I’ll respond to your support ticket as soon as I can.

Kind regards

I have purchased this theme but for some reason am unable to lodge a support ticket request – keeps saying the purchase ID is not valid: 9e588d9a5b3011e4b32ab8ca3a6774f8 I have having trouble with the tabs being removed on my SSL site – ie: in the products, there are tabs for description and additional information. When going into https: these tabs get removed. Also the flicker photo stream is causing mixed content on the https:. Is there any way that I can fix both of these issues?

quitenicestuff

Hi MoniqueEA,

Thanks for purchasing!

You’re most likely getting the “not valid” message for your purchase ID as you’re selecting the wrong theme/category when opening your ticket.

Please make sure you select “Organic Shop – Responsive WooCommerce Theme” from the category drop down when opening your ticket: http://quitenicestuff.ticksy.com

Kind regards

Hi, I have a problem. I lose mail with my Licence code. How to ask some questions on http://quitenicestuff.ticksy.com without code?

quitenicestuff

Hi ultra_oranz,

Thanks for purchasing!

You can find your purchase code like so: http://themes.quitenicestuff.com/themeforest/purchase-code.png

Kind regards

I tried searching through some old comments here but couldn’t find an answer.

1) What is the default image size for image slider on the home page?

2) Where would I change the color of the caption for the slider from green to my color of choice?

Thanks!

quitenicestuff

Hi runagainstms,

1.) 960×415 pixels

2.) Go to “Appearance > Theme Options > Styling Options” and edit the “Main Colour in RGBA format” field

If you have any other questions please open a support ticket and I’ll be happy to help: http://quitenicestuff.ticksy.com/

Kind regards

Hi, 1:When i added a menu and sub menu to that it had a drop down function. Now it doesn’t seem to work. If i press “SHOP” the menu comes up quickly but i get transferred to “shop” site directly. How can i fix the drop down, guess it is css or something? 2: Cant change my product order in shop, f.x to show a product as #1 and #2 and so on. they are in alphabetical order. And the product are sorted as 2 on top then 1 then 3. How can i get them 3 and 3, or 2 and 2? /thanks

Default-user

I also cant change some language texts, on buttons etc. Could it be language file in woocommerce that regulates the language, or is the whole theme in en_us pot file?

quitenicestuff

Hi rosetown1,

Thanks for purchasing!

Please open a support ticket and I’ll be happy to help: http://quitenicestuff.ticksy.com/

Kind regards

elknapp Purchased

Hi there, great theme, just one question, i am using it without woo commerce, is there any way to still have the ribbon for cart items (top right side) i would like to have just with the quote “just open” with the ribbon of course. thanks for your help!

elknapp
elknapp Purchased

sorry i figure out the slider issue, didnt see the options at the backend.

elknapp
elknapp Purchased

Sorry to bother you again, im not using woocommerce, is there any way to have products (in my case services) in the front page, of course is not for sell is just for show to people what services are more popular.

quitenicestuff

Hi elknapp,

Thanks for purchasing!

Please open a support ticket and I’ll be happy to help: http://quitenicestuff.ticksy.com/

Kind regards

I’m currently setting up the shipping for my theme using the shipping calculator, and I’m getting the following error message when testing the site:

“Sorry, shipping is unavailable to the United States (US). If you require assistance or wish to make alternate arrangements please contact us.”

I’ve also gotten this when testing the flat rate shipping as well. I’ve configured the United States to be the only country I ship to, so I’m not sure why I am getting this error.

Has anyone else come across this and how did you resolve it?

Thanks

quitenicestuff

Hi runagainstms,

Thanks for purchasing!

Please open a support ticket and I’ll be happy to help: http://quitenicestuff.ticksy.com/

Kind regards

Hi,

i purchased some months ago organic shop theme, which is great but i am having trouble on the procedure for installing an update. can I find help somewhere?

thanks a lot

quitenicestuff

Hi Annelaure_bouillet,

Thanks for purchasing!

To update:

1.) Go to your downloads page on Themeforest: http://themeforest.net/downloads

2.) Unzip the download package

3.) Upload the “organic_shop” folder to “wp-content/themes” overwriting the old theme folder

If you have any other questions please open a support ticket and I’ll be happy to help: http://quitenicestuff.ticksy.com/

Kind regards

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