120 comments found

agwinfo Purchased

Hi, I’ve bought theme – it’s really good job. But I have a “noob question” How can I use “Home example 6” and “header ex. 3” to my blog. I’ve tried everything but nothing could not help me…

Please let me know this.

Best regards,

Krystian

pego

Hi,

header needs to be set from the Theme Options, then set the Home page to be the lading page. Give this home page a template of your choose to display spots as you would like.

If further help is needed, just open a support ticket.

Best regards,

pego

Default-user
agwinfo Purchased

Thank I’ve added it :)

Hey, the Pinterest social sharing button is not working – the image_url parameter has not been set up. Is there a place I can edit the code to make sure this works? How did you set up the social sharing buttons? My site: http://blog.keystoliteracy.com. Click on any of the pinterest share buttons and try to post, you will see what I mean.

pego

Hi,

do open a support ticket and add access to your site.

Best regards,

pego

Is there a way to find a list of all the shortcuts to do cool things in my posts? Its not doing what the demo is doing.

pego

Hi,

if you open up a page in your admin and click for using Composer you will see all shortcodes available.

Best regards,

pego

this is awesome.. now on top of my list. good job!

pego

Thanks for the kind words!

Please can you tell me how to remove the box ‘about the author’ in post’ page?

webcadre

i already raised a support ticket two days ago

webcadre

i also noticed that search box only searches the posts—and not the pages.. it would be ideal to have both covered by the search function. I hope this will be included in the next release.

pego

Hi,

that would require an update, is is done so that is only shows post, since this is a blog page. With code change it can search pages as well.

regards

Alerom Purchased

Hi,

After theme installation the only option in the Theme Options is OptionTree 2.4.3. No background or header editor. What can be an issue here?

thank you in advance

pego

Hi,

did you import the settings.txt file for the Option Tree?

Best regards,

pego

Default-user
Alerom Purchased

Yes, now its all fine. Thank you a lot for quick feedback!

pego

Great that it got solved.

hi pego, can you tell me how to put text box on the header part which we can write our own text on the home page some text????

Default-user

oops just text box as like a header part but we should write static text

pego

Hi,

not quite sure what you mean, can you be a bit more specific?

We hace set the text under the menu as the content of the home page.

Best regards,

pego

can it is possible as like category heder part write on the simple page means we can divide the header into two parts First heading and other description same like category page????

pego

Hi again,

pelase do open a support ticket and maybe add a screen what you want to make, we are not quite sure what you mean.

Best regards,

pego

Hello all,

Yesterday night I purchased this theme. Wonderful. But the Visual Composer plugin does not accept my Item Purchase Code… :-(

Can you please provide support?

Kind regards, Irene

pego

Hi,

do open a support ticket and our support team with help you with this.

Best regards,

pego

guys, pagination is not working. how do i turn this on?

pego
pego Author

Hi,

do open a support ticket and add access to your site so that we can check this for you.

Best regards, pego

Hi!

I have an issue with my android phone. The demo and the new page that I’m working on only loads a little part of the page. On the demo-site it only shows the first post, and then a huge white space before the sidebar appear.

This happens only on my mobile, and not when I change the screensize on the desktop. I’ve tried different browser on my phone with the same result.

Default-user

Home Example 2 works fine on my phone, but not Home Example 1, which is the template I’m using..

pego
pego Author

Hi,

do send us an email or open a support ticket and add access to your site so that our support team can check this for you.

Best regards,

pego

Hello. Theme insalation failed because “The package could not be installed. The theme is missing the style.css stylesheet.”. Please help, thank you.

Default-user

Oops, sorry, try uploading it for the second time and it works, perhaps it was due to internet connection. Thank you.

Hi again. I have installed the theme and set it up. But all the tags’ color is red, while in the demo, it is colorful, e.g :blue for business, yellow for travel and red for world. Am I missing anything ? Please help, thanks.

pego
pego Author

Hi,

just go to the Categories in your Wordpress admin (Posts > Categories) and set a color for each category that you want. It is an on click option so it is very easy to set.

Best regards,

pego

orko60 Purchased

Hello. I know that I can use the various shortcodes with Composer, but I hate using it. Is there another option? Can I see a list somewhere so I can just type them in?

pego
pego Author

Hi orko60,

no, they would need to be used via composer. Another option but be to write then down in the classic editor. But they are not separately listed.

regards

Hi A Wonderfully sweet theme. I have a pre-sales question. 1. With Home Page Option 6, the text (Hello, my name is Paul Black) does not appear. Is that an option ONLY for other homepages, and not for this one?

2. Is Sticky Header part of your next update?

Thanks

pego
pego Author

Hi,

thaks for the kind words.

1.) we didn’t out it there because the post section is used. But it can be done.

2.) If you purchase we can do this for you, make the header sticky.

Best regards,

pego

Hello Your demo on mobiles has neither any menu nor the usual button! Instead it shows “Home example 1” etc. Please correct it. Thanks

pego
pego Author

Hi,

on which device are you looking?

Best regards,

pego

hello,

I have the template Paul Black and my website (www.lespetitsriens.com) is not displayed in Internet Explorer 10 (Ticket #: 147585). It also has Android display problems (see ticket # 423033). Can you solve these problems? I’m not happy because this template is supposed worked for all browsers… thank you Laure

pego
pego Author

HI,

we didn’t access your site, do reply on email in order for pus to check your issues.

Best regards,

pego

Default-user

Some files were modified on December 17 … I handed the original configuration . I delete you access and do not want you to intervene on my website. I would expect that you update your theme for Internet Explorer. Laure

pego
pego Author

Hi,

as pointed out before:

- we will make an update of the theme - we made the last change to your files when we left a reply to you, nothing after that

regards

Hello I tested on Android. But even on Google Pagespeed on my PC, URL (http://trendis.si/wp-themes/paulblack/home-example-6/) it shows NOTHING on screen, except Home Page 6 (which is NOT a menu item). Kindly look into this. Thanks

pego
pego Author

Hi,

did you try this url: http://trendis.si/wp-themes/paulblack/home-example-6/

Let us know

regards

Default-user

Yes, I visited first on my PC. I fell in love after that. But your presence on mobile is not that good, hence trying to contact and inform.

Also, in NONE of your posts do I see the usual [...] or the <Read More> tag or anything similar. Why make visitors raise these small points?

pego
pego Author

Hi,

we will look into the android issue.

It depends on which post template are you. Some have arrows for reading more, some just url on image and title. If needed, we can add you the read more basic button to the template which you would use.

Best regards,

pego

Can I get a trial version, guys?

pego
pego Author

Hi rodrigosan,

we offer a free demo installation once the theme is bought. Before that you can view the live demo and ask us any question that pops up.

Best regards,

pego

rodrigosan

Ow, ok.. Juts for the installation, I’ve got it!

Hello

Any idea when can you get the Android problem solved? I will purchase it only after that. I would hate to look for another similar theme, after shortlisting and approving your theme from my client.

pego
pego Author

HI,

we will release an update within 48hours that will resolve the issue. If you are not in a hurry, pelase do stay tuned.

Best regards,

pego

Default-user

Any progress on this? Thanks

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