93 comments found

Hi Pego,

can you please clarify if the PaulBlack template allows to use other language than English?

Thanks

pego
pego Author

Hi,

yes it can be. We are just adding the mo and po files, which will be added to the update that is on the way,

If you have any other question, feel free to ask us.

Best regards,

pego

Hello,

I purchased Paulblack theme, and I have some issues using it on smartphone and Iphone. On smartphone the logo doesn’t fit and on Iphone the menu doesn’t appear. Can you help?

Thanks a lot,

Alexandre Gorj

pego
pego Author

Hi Alexandre,

think we have replied to your email. Do reply there.

You had the wrong width inputted for the retina logo.

Best regards,

pego

Default-user

Thanks for your help and your support! Great theme!

Greg1503 Purchased

Hello !

I just purchased your theme, and it’s a very nice job ! One question, I haven’t figured how I can set a text below the logo and the main menu on the homepage, just like in your preview where it says “Hello. My name is Paul Black. Lorem ipsum dolor sit amet, consectetur adipisicing elit (…)” ?

pego
pego Author

Hi,

that text is set in the content area of the home page. If you need help setting it up like that, do open a support ticket and add a temp admin access to the site.

Best regards,

pego

Does the theme support eCommerce?

pego
pego Author

Hi,

it is not a inbuilt feature, we will test the plugin for it and add it as compatible.

Best regards,

pego

Default-user

Anywhere that I can see a live preview?

pego
pego Author

Hi,

not yet, we haven’t yet tested it. Can inform you wince we do so.

Best regards,

pego

paulram Purchased

In the example and on my own blog

On the categories view, the grid gallery displays only one picture in stead of different images. http://trendis.si/wp-themes/paulblack/category/business/

Whats can i do about that?

Kind regards, Paul Ram

pego
pego Author

Hi Paul,

do open a support ticket and add access to your admin.

Best regards,

pego

Wizmur Purchased

Hello, How can i make post icon visible? I’m adding image to the post and it’s not working :/ As I can see, your theme has many options how I can dispay images added to post on home screen, but how can I set them? I’m writing about jacekwizmur.pl blog.

Default-user
Wizmur Purchased

Sorry, I used wrong term – as blog icon I mean featured image in post

Default-user
Wizmur Purchased

OK, I’ve found a way to make it work :)

pego
pego Author

Great that it got solved! :)

I purchase your Paul Black theme yesterday. I like it, but there is no pagination on my HomePage. I use the HomePage 2, I have many posts, but I see only 2 posts on the HomePage and there’s no pagination to reach the others posts… http://www.laure-castel.com/demo/

Is there an action to do to activate pagination? Is it a bug? Thank you for your response

pego
pego Author

HI,

a ticket ID is assigned if support was asked here: http://pego-design.com/support/. We are replying all emails as well, so if you wrote then you will get an answer as well.

Best regards,

pego

Default-user

Hi the ticket ID is #837517 best regards, Laure

pego
pego Author

Hi Laure,

we repliek to your ticket, you have given an access which doesnt let us login. Do check.

Best regards,

pego

its more then 24 hours since we posted the ticket on support page but no reply yet.

ticket id – 730678

pego
pego Author

Hi,

we are replying to all support stuff, think you have just got an answer. Do reply there.

Best regards,

pego

Default-user

thanks for reply, just updated the ticket.

Zorrtis Purchased

Since last week Wednesday no reply on support ticket. Replied via email and directly in the ticketing system (twice). I would really appreciate if you consider my request.

Thank you so much.

Ticket Id: 688558

Jan

Default-user
Zorrtis Purchased

Any update on this one?

pego
pego Author

Hi,

we replied to your ticket (it took a bit longer because the first admin url was not correct). Do reply there if needed.

Best regards,

pego

Default-user
Zorrtis Purchased

Thanks, works perfectly!

How do I change the fonts across the site? I imported all of the settings according to the documentation’s instructions, but I do not see any options for changing the font family for either the headings or the body text. This is a basic feature of every single wordpress theme… can you please implement this? Or tell me how I can do it without having to add a ridiculous amount of CSS for each type of tag? Thanks.

pego
pego Author

Hi,

we will implement the font change in the next update. If you want we can change it for you even before the update is accepted. To do so, do open a support ticket and name what font you want.

Best regards,

pego

estherset Purchased

Hi,

- My site is not showing any pagination. The max. posts per page is set by me to 25, this is working OK. How can I show pagination?

- At the end of any blog post the theme is showing ‘About author’ and how many comments there are. Is there a possibility to turn this two things off?

- The featured image is not showing up at the blog post itself (it is showed at the overview page) is there an option to show the featured image at te top of each blog post? How?

Thank you in advance!

pego
pego Author

Hi,

do open a support ticket at http://pego-design.com/support/ and add access to your site so that we can check it.

We can remove this two things for you.

Will check the feature image as well.

Best regards,

pego

ijvisual Purchased

I get this error message please advise..?

Installing Theme from uploaded file: themeforest-8109731—paulblack-personal-blog-wordpress-theme (1).zip Unpacking the package…

Installing the theme…

The package could not be installed. The theme is missing the style.css stylesheet.

Theme install failed.

pego
pego Author

Hi,

you must upload just the theme files, not the entire download package. As replied to your support question, you may provide an access and we can install it for you.

Best regards,

pego

After purchasing the theme, it says that the WPBakery Visual Composer plug-in outdated and that I have to purchase the new version from CodeCanyon. Is this true? Do I have to buy the new version? I assumed it came with the theme.

pego
pego Author

Hi,

no, we will update the plugin with the theme update files.

All buyers get a notice when such update is released.

Best regards,

pego

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