1712 comments found

Hi, an excellent theme but it seems to be missing a few e -commerce features. As a pre-sales question, can you tell me if its possible to override the Sales Badge with other solutions, such as percentage saved. Have you kept to the woocommerce default code with regards to the Sale Badge? Many thanks.

bringthepixel

Hi,

I think we can try to help you with this, as custom solution on our support forum.

regards,Michael

Hi Michael,

I love the theme but I am having trouble with the ‘Password Protected’ pages. How do I edit the password and how do I decide whether a new page will be password protected or not?

bringthepixel

Hi,

Exactly as @Flash_Act said: ” look at the ‘publish’ dialog box on the edit screen. Its part off the visibility options…..it will drop down when you click on ‘edit’ “

regards,Michael

Default-user
natefrogg Purchased

Thanks Flash_Act and Michael!

Natefrogg, have a look in the ‘publish’ dialog box on the edit screen. Its part off the visibility options…..it will drop down when you click on ‘edit’

bringthepixel

thx

regards,Michael

Default-user

No problem…..I was up late! :)

Kamush Purchased

Hello, Thanks again for a super theme. I need some help: I need a page that is blank. So without header, logo and footer. Secondly, I manage to remove. How can i fix this?

If you can please answer me fast.

bringthepixel

Hi,

Please use the “Page: Simple” template.

regards,Michael

MizBlondy Purchased

Can login to support – get fatal error – not accepting purchase code. Requested help weeks ago – never got a response… now I have lost all CSS on site – Need help FAST!

bringthepixel

Hi,

Please send me your purchase code to we [at] bringthepixel [dot] com I’ll check it for you.

regards,Michael

MizBlondy
MizBlondy Purchased

Luke took care of it for me. Thank you

bringthepixel

Hi,

Luke is our hero :)

regards,Michael

Hi, I’m having trouble working with this theme for a client’s site. We recently updated to 3.5 and have found that some shortcodes do not function as they used to.

A problematic example is that every _last shortcode (ie. one_third_last, one_fourth_last) is not vertically aligning correctly with its neighbours (ie. the last box is offset higher than the rest). I have no custom css that would impact the function of these shortcodes (to my knowledge), and I don’t think its any of the plugins. Making all the boxes the same (ie. three one_thirds) seems to keep alignment, but im not sure if this is an adequate fix.

Thanks

bringthepixel

Hi,

Please post your questions/problems directly on our support forum: http://support.bringthepixel.com

regards,Michael

Hello, does this theme supports directory (directory of places)?

bringthepixel

Hi,

You need to use some 3rd party plugin for this.

regards,Michael

nsahli Purchased

Dear author, I used the theme in English… works perfect. Then I installed wpml and tried to translate the website in French, it works well. But then tried to translate the website in Arabic and then it was a mess. The back end gets all messes up but still workable. However the wp menu is showing a big problem: I can add pages to the menu but cannot drag and drop to organize it into menus and submenus!! I am not novice, I worked with many other wordpress themes and never got this problem with the arabic version. Any clue please? and how can I get the rtl.css please? I saw in some comments that you have one from a client…

Thank you.

bringthepixel

Hi,

Please post your question/problem directly on our support forum: http://support.bringthepixel.com We’ll be glad to help you solve it asap.

regards,Michael

Hi, Revolution slider was working fine up until a week a ago. Made no changes … but now I have nothing on my site. Went to the forum but can’t seem to post there. I also tried my api and purchase code to upgrade (just in case) and got a not valid code message! Please send me a direct message so I can start a support ticket or something :)

Thanks!

bringthepixel

Hi,

Please post your problem directly on our support forum: http://support.bringthepixel.com

PS. Don’t use purchase code for revslider. It won’t work as the slider is a part of our theme not a independent component.

regards,Michael

tunedtext Purchased
hello i have just purchased this and whenwvwe i try to upload it this happens http://gyazo.com/1ea49de2c37b296ad4b0897576ed5ff0 please try to get back to me asap on why this is happening
bringthepixel

Hi,

Please register directly on our support forum: http://support.bringthepixel.com and send me your WP Admin panel access data using hidden message. I’ll look at this.

regards,Michael

jausjwuas Purchased

Support online upgrade it?

bringthepixel

Hi,

You can register directly on our support forum: http://support.bringthepixel.com

regards,Michael

Hi guys, got this message from bluehost, is there gonna be an update?:

This vulnerability is being exploited currently which is causing numerous domains to become blacklisted by Google. For additional details please refer to this link http://blog.sucuri.net/2014/12/soaksoak-malware-compromises-100000-wordpress-websites.html

Your account was found to have the Slider Revolution Premium Plugin. Due to the vulnerability this creates to your website and our servers we strongly recommend that you upgrade this plugin to the most recent version 4.6.5. We also strongly recommend that you update all of your plugins and themes as the Slider Revolution Plugin is included in a number of other themes and plugins. It is strongly recommend you update your WordPress installation(s) to the most current version at this time as well.

  • If the Slider Revolution Premium Plugin is not updated by 28 December 2014 we will be forced to disable the plugin in order to protect our servers from being blacklisted. **
bringthepixel

Hi,

Please send me mail to we [at] bringthepixel [dot] com I’ll send you new version.

regards,Michael

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