1755 comments found

Hello,

During registration for support it asked me to enter purchase code. I did and it worked. After I registered it is asking me again but when I enter purchase code now it says “purchase code already used”.

G1 Social – Pinterest image is broken and doesn’t load. My site is here http://www.luxvapers.com/

Thanks

bringthepixel

Hi,

It sound like you tried to access not your theme’s forum. Please go to the support forum homepage, scroll down to the forum list and choose your theme. All posts under it should be accessible without asking for a purchase code again.

regards,Michael

Default-user

Thanks, I found it and posted my question there.

bringthepixel

ok

regards,Michael

Mrkki Purchased

i can’t login in the support, i’m wait a email but don’t arrive

bringthepixel

Hi,

Please send me your login to we [at] bringthepixel [dot] com. Remember to send this mail using the same account that you used for registering on our support forum. I’ll send you new password.

regards,Michael

Is your theme compliant with PHP 5.5?

bringthepixel

Hi,

Yes, of course it is.

regards,Michael

mrdafo Purchased

Hi, Is there any option to show “custom posts” in the page builder but with posts from a tag and not from a category?

I need to show posts by tags at my home and other pages…

Help, please.

bringthepixel

Hi,

Unfortunately right now you can filter them only by category.

regards,Michael

Default-user
mrdafo Purchased

But… how can I change it? Is very difficult?

bringthepixel

Hi,

Please post your question directly on our support forum: http://support.bringthepixel.com and I’ll try to explain it further. It’s not so hard but requires to override shortcode.

regards,Michael

mmogamer Purchased

hi there, i cannot seem to change the email address and telephone number at the top left of the page. please can you let me know what i must do to change these details. they in the pre-header well just above there. on this demo, its the details next to video tutorials etc.

bringthepixel

Hi,

It’s a regular menu item, please check WP Admin > Appearance > Menus > SecondaryNav

regards,Michael

Hi there,

Is there a way to have images grey scale and then on hover show the actual image? I know this can be done with posts, but I was wondering if I could apply it to any media image?

Thanks!!

-Arbel

bringthepixel

Hi,

Unfortunately not, it’s only for posts collections.

regards,Michael

mrdafo Purchased

Hi Again, I wonder if we will be able to put the content area at “wide wide” as header area…

bringthepixel

Hi,

Unfortunately it’s not possible.

regards,Michael

tmirwald Purchased

Hello there,

does this theme allow to place contact information like phone number and email adress in the header? And: Is it possible to create parallax pages?

regards, Tobias

bringthepixel

Hi,

Of course, you can place your phone or email in the header. We’ve covered this topic on our support forum. When it comes to the parallax, please check our demo #9. It’s built with parallax sections.

regards,Michael

tmirwald Purchased

Hello,

two questions: 1) Where can I change the settings for menu? Currently it´s on the right which is not really what I want. 2) How can I place a phone number and an email adresse in the top bar?

regards

tobais

bringthepixel

Hi,

Please post your questions directly on our support forum: http://support.bringthepixel.com

regards,Michael

Default-user
tmirwald Purchased

sorry but i cannot open a topic there….

bringthepixel

Hi,

Please go to the forum homepage, scroll down and choose your theme. Then, on theme’s forum, scroll down to the new topic form.

regards,Michael

Hi,

Great theme thanks, but I don’t want to use revolution slider, how can I add Master Slider to homepage? It doesn’t support Master Slider’s shortcode.

Regards

bringthepixel

Hi,

The Master Slider has its own shortcode so you can use it directly in WP content editor.

PS. Please post your next question directly on our support forum: http://support.bringthepixel.com

regards,Michael

hi, when will you add more demo pages?its only 9 demo from i buy this theme..

bringthepixel

Hi,

It’s hard to tell right now.

regards,Michael

How to set up metro menu ? pls help

bringthepixel

Hi,

I answered you via mail.

regards,Michael

JimUK Purchased

Great theme, but it would be simpler to understand and edit if the demo content was exactly the same as the live preview. It’s not obvious how to replicate the same features, the demo content isn’t even close the live preview. :(

Can you provide a demo content that matched the live preview? This will save me having to ask a number of support questions or otherwise lots of scatching my head! Thanks.

bringthepixel

Hi,

Please post your questions directly on our support forum: http://support.bringthepixel.com I’ll be glad to explain everything.

regards,Michael

JimUK Purchased

How do you get the Carousel effect of mutliple images in the Works Category page? Specifically the top middle one, Microdata Support:

http://3clicks.bringthepixel.com/work-category/masonry-3-cols-wc/
bringthepixel

Hi,

Please post your questions directly on our support forum: http://support.bringthepixel.com I’ll be glad to explain everything.

regards,Michael

servemark Purchased

I love this theme! It is far better than anything else I’ve seen yet. I’m wondering if you can do one thing to improve the admin authoring for the font customizations, and that’s to make it so that the font selection pull downs be changed to the type where you can type in or type-search what you want. It’s a pain to scroll-select from thousands of Google Fonts.

bringthepixel

Hi,

Please post your suggestion directly on our support forum: http://support.bringthepixel.com We’ll talk about it further.

regards,Michael

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