bringthepixel

bringthepixel supports this item

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2000 comments found.

Hi,

Your template is good but the demo file is too old, when I install the nothing works. Could you please update an appropriate and working demo file.

thanks

Hi,

Please post your problems directly on our support forum: http://support.bringthepixel.com

regards,Michael

Thanks Michael. I am surprised that the video tutorials are dated two years ago, and the demo file included in the download file is dated in january 2014. I’ve posted my issue in your forum. Please find a way to provide a functional demo file that we can easily install to replicate the live preview. Thanks

Hi,

We’ll answer to it asap.

regards,Michael

there are no updates for revolution sliders and others as well?

Hi,

We’ll update them in next update. I can send you the latest Revslider via mail. Just post your problem directly on our support forum: http://support.bringthepixel.com

regards,Michael

The sales page for this theme says it provides SEO microdata. I have checked my website using this theme with the structured data testing tools and it doesn’t recognize any blog articles. I get the following errors for every blog article: author: missing and required, headline: missing and required, image: missing and required, name: missing and required, publisher: missing and required, dateModified: missing and recommended, mainEntityOfPage: missing and recommended

Should structured data be working for blogs? Is this a bug?

Hi,

thank you for reporting it. We will fix it in the upcoming update which will be released in the next week.

regards, Michael

itnim

itnim Purchased

Unbelievable, just after having the worst experience with a different theme, I have decided purchase 3Clicks Theme – Well.. I haven’t even managed to complete installation, receiving ERR_EMPTY_RESPONSE. I have Tried to install it on a different website and got the same error as well. Further more, I have registered to to author’s support and still didn’t get confirmation mail which includes the password. Absolutely ridiculous having the fact that I had very similar scenario with a different theme a week ago. I call ENVATO to start supervise author’s and their published products for purchase – Most of the people aren’t web-masters having the ability to configure hosting, databases, CSS, DNS and more.. Please help us users to not get into those sort of embarrassing situations and remain helpless while not even getting any response from support!

Hi,

Please check your site now. I’ve just finished installing demo data for you.

regards,Michael

itnim

itnim Purchased

Hi All,

I would post my public gratitude to BringthePixel crew. While having installation issues the team supported me all the way, bringing the theme to work properly.

Thanks a lot guys Looking forward to enjoying you product

Hi,

Thanks and once again sorry that this took so long. Have a nice day. If you have any other questions/doubts, don’t hesitate to ask on our support forum.

regards,Michael

tpiggott

tpiggott Purchased

Hi, is it possible to change the background colours of icons within a ‘box’ element so that I can have a different background colour for each box? I can change background colours of individual icons, as shown on your demo site, but not icons shown within the ‘box’ element (apart from a single box using custom CSS, but I am looking for a different icon background colour for each box) Thanks!

Hi,

It’s possible, but please post your questions directly on our support forum: http://support.bringthepixel.com We’ll help you there. Thanks.

regards,Michael

I am trying to make a full browser width call to action box with button similar to the default demo found here. How can I achieve this? When I try it never stretches full browser width.

Hi,

Please post your questions directly on our support forum: http://support.bringthepixel.com

regards,Michael

Hello, when an update !!

Hi,

It’s already in review queue on ThemeForest. But time in queue varies from 1 to few days, so it should be for sure available for download in few days max.

regards,Michael

Will there be new demos?

Hi,

We don’t have scheduled any new demos for next update.

regards,Michael

Hi.

How do I remove this message once?:

The following plugins need to be updated to their latest version to ensure maximum compatibility with this theme: G1 Page Builder, G1 Social Icons and Slider Revolution. Begin updating plugins | Dismiss this notice

I install them and active. As well many times. It always tells me correct. But the soon reappears. Thus over and over again.

Regards.

Hi,

Please post your questions directly on our support forum: http://support.bringthepixel.com

regards,Michael

Hi @bringthepixel Is there any chance to insert an iframe into a page using this theme? This code gets deleated everytime I try this. Same with other codes like onclick-event-handlers or semantic HTML. :-( Cheers, Irene PS: We are using Version: 3.5.3 on WordPress 4.4.2

Hi,

Please post your questions directly on our support forum: http://support.bringthepixel.com

regards,Michael

hello is there an option to turn of the preheader? thanks

Hi,

Yes, of course you can disable preheader via theme options.

regards,Michael

Hi.rtl support?

Hi,

no official support, but we can send you RTL stylesheet one of our clients prepared

regards, Michael

warmar75

warmar75 Purchased

Hi, I have been using your theme since 2013 and my support forum time has run out again, I just have one query. Can you give me the css code to increase the font size and add the tag for the text in the pre-header. Also how do I increase the height of the preheader as it doesn’t seem to be an option in theme options. Thanking you

Hi,

Please post your questions directly on our support forum: http://support.bringthepixel.com We’ll provide there necessary css.

regards,Michael

The homepage has a summary of blog posts with a “More” button. I am using 4 images in a row with text below.

div class=”entry-summary”

The tag for the text is above. How can I limit the number of words shown here? It shows around 50 at the moment. Maybe even disable permanently?

Hi,

Please post your questions directly on our support forum: http://support.bringthepixel.com

regards,Michael

Hi, I have. Posted yesterday at http://support.bringthepixel.com/topic/limit-or-hide-blog-summary-excerpt but no response. Thanks

Hi,

I’m just looking at it. I’ll answer in few minutes.

regards,Michael

why is not possible to have a sider in the masonry layout? why???

Or at least put a pagination on the recent post – masonry style – via page builder…

Hi,

Please post your questions directly on our support forum: http://support.bringthepixel.com We’ll try to explain everything there. When you describe your problems more precisely, I’m sure that we’ll be able to recommend a solution.

regards,Michael

almadaco

almadaco Purchased

How to update the theme? to the latest version, from the setting I have put the api, still nothing found to update

Hi,

Please try to update it manually via WP Admin > Appearance > Themes section. Just switch to default WP theme, delete 3Clicks and upload new version downloaded from ThemeForest.

regards,Michael

Janetchim

Janetchim Purchased

Hi Support, Can this theme create a one page website where each menu button will allow it to scroll to its respective content info ?

Hi,

Please post your questions directly on our support forum: http://support.bringthepixel.com

regards,Michael

TimoDE

TimoDE Purchased

Hi there, is there the possibility to replace the font-awesome BootstrapCDN with the Default CSS file and to load OpenSans from the web server? Thanks!

Hi,

All is possible :) Please post your questions directly on our support forum: http://support.bringthepixel.com

regards,Michael

Hello, does this theme come with visual composer?

Hi,

No, it’s delivered with our own builder.

regards,Michael

Hello, I have since downloaded and updated the theme and with site updates, added a blog section. Since doing so, the browser tab now displays “Pages Archive” instead of the correct page title that should be displayed? Please advise how I can fix this?

Hi,

Please post your questions directly on our support forum: http://support.bringthepixel.com

regards,Michael

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