1482 comments found

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years

Great theme! Thank you…

When I place bullets (unordered list) to the right of a photo, the bullets do not align properly. I added some padding around photos; is this the cause? Can you have a look and see if it is a template problem?

Thank you, again.

bringthepixel

Hi,

could you please paste here the link to your website, so I can check it with some dev tools?

thank you in advance

regards, Michael

  • Russian Federation
  • Has been a member for 5-6 years
  • Bought between 10 and 49 items
  • Exclusive Author
Very good theme. Could you answer some questions before i buy please.
  1. Social Icons, can I add own social icons like form russian social networks?
  2. In post and pages, can there be like buttons form social services.
  3. Are there any integrated social plugins like FB widget?
  4. Will Visual Composer work with your theme?
  5. Do you have maps with multiple push pin locations?
  6. I would like to have phone number in header (bigger than top subheader font) is it possible to increase margin in top header and add only phone number on left and social icons on right?
  7. Cart icon i very hard to see at first, is there option where when you press on “add to cart” this product will fly to cart and shows that it is in cart or some notification jumps out
  8. You have custom icons integrated in your theme, can i add my own icons and is it hard to write them through backend?
  9. Custom icons can be different colors, can i change colors of boxes or box lines through shortcodes?
I guess that is all i wanted to find out for now.
bringthepixel

Hi,

1) we will release an update soon, and this will be possible

2) 3)there are many 3rd party plugins for it, so we decided to not include it

4) We are working on our own solution right now, and will release it during this month :)

5) It’s possible via the child theme and some JS code. Good news is that it’s already covered on our support forum :)

6) we can prepare some custom CSS for you on our support forum for free

7) right now there’s no such an option, sorry

8) you need icon font similar to FontAwesome – this way we can help you with add new icons via CSS

9) the [box] shortcode is based on the Distinctive color scheme. You can set it up for every theme area independently

regards, Michael

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hi,

I see that your template is IE8 compatible. I was looking your sample page on IE8 and Chrome.

I can’t see your image slider at the top of the page on IE8.

Your template looks great, but..Are your sure your template is IE8 compatible?

bringthepixel

Hi,

do you use real IE8 or a simulator, like IEtester?

regards, Michael

Default-user

Hi, I am looking your sample on IE8 (my laptop)

Default-user

It’s very strange. Now I can see your image slider on IE8.

Tell me more about your template. If I have a structure desing like : Header+section1+ section2+...+footer. CAn I change individually all the backgrounds and fonts for header, sections and footer?.

bringthepixel
Yes, you can style independently all 6 theme areas. Like this: http://3clicks.bringthepixel.com/home/home-6/?demo=9

regards, Michael

Default-user

Hi, with more detail I see on IE8 that icons looks like a simple color square without any simbol.

Please try your sample on IE8.

I am interested on your template.

bringthepixel

IE8 doesn’t understand rounded corners unfortunately, but IE9 does

Default-user

sorry bringthepixel, but I don´t talk about rounded corners :(

Please, try on IE8 and tell me what happend with your icons. If is necessary, I could send you an Image on IE8.

bringthepixel

OK, I’ve checked it with IE8 and it looks OK. Could you please confirm it’s IE8 not IE7?

Thanks In Advance

Default-user

Hi,

You could see my screenshot on http://www.cosespi.com/3clicksIE8.jpg.

I point the icons with blue circles.

Please Check, thanks

bringthepixel

Hi,

which Windows service pack do you use? I’ve tried it on the 8.0.7600 (SP3) and it looks OK.

regards, Michael

Default-user

sorry I don´t know what service pack I use. I will investigate.

Please tell me: Can I have a fixed header at the top, when I scroll de page like other templates?.

bringthepixel

Yes, there is an option for sticky header

Default-user

another question:

If I have a typical vertical structure like HEADER+ SECTION1+SECTION2+SECTION3+...+FOOTER:

1) Can I change all the background individually?

2) For example , If in SECTION1 I have 3 columns with some text, Can I change color backgrounds individually for those columns text? In this case I need CSS skills?.

Thanks

bringthepixel

Right now there are only 6 theme areas available (preheader,header,precontent,content,prefooter,footer) – there are no fullw width rows in the content theme area, sorry

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years
xorred Purchased

ID request number 6 from Boris agrees with my request from awhile back. Custom Css is fine, but to put a phone number in the header PHP has to be edited as well, and you can’t update the theme then…

why not add a theme option to display a phone number between the logo and the menu?

bringthepixel

Hi,

there multiple header compositions, so it’s not so easy :). I will add it to our backlog though. When it comes to the header.php file – you can copy it to the child theme and you’ll be safe during upates

regards, Michael

Default-user
xorred Purchased

sounds like a good idea – thank you!

  • Australia
  • Sold between 1 000 and 5 000 dollars
  • Has been a member for 2-3 years
  • Bought between 100 and 499 items
  • Exclusive Author
  • Referred between 1 and 9 users
  • Envato Studio (Microlancer) Beta Tester

What File in the Theme is registering and enqueueing the JS files.

bringthepixel

Hi,

3clicks/lib/theme-front.php

Could you please why do you need it? Do you want to add some Js modifications? If yes, please use the modifications.js file from the child theme :)

regards, Michael

TigerModules

I am wanting to load JQuery from a CDN.

bringthepixel

You can deregister jQuery through the child theme. No need for core file modifications. Please post it on our support forum and we will try to help you

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
ruimaq Purchased

Hi,

is it any way to put an autoplay on the sliders & quotes?

Thanks

bringthepixel

Hi,

which slider do you mean? The big one?

regards, Michael

Default-user
ruimaq Purchased

Sorry, i meant the carrousel shortcode and quotes.

bringthepixel

OK, so please check all available attributes for the [carousel] shortcode in the shortcode generator.

Also please update the theme to the latest version

regards, Michael

  • Bought between 50 and 99 items
  • Has been a member for 2-3 years

Hi there,

Is there a way to remove the mobile responsiveness so all devices see the same layout?

Many thanks

Mike

bringthepixel

Hi,

please post it on our support forum (so other members can benefit too) and we will be glad to help you

regards, Michael

  • Bought between 1 and 9 items
  • France
  • Has been a member for 2-3 years

Hi there,

I want to make a 2 language website with WPML. Is it possible to translate the sliders text?

Thanks.

bringthepixel

Hi,

yes of course

regards, Michael

  • Bought between 100 and 499 items
  • Has been a member for 3-4 years
  • United States

Hi, Awesome and very complete theme so far! I’m trying to add one piece to the g2-dynamic-style.css file so that the color will change from the theme options. In particular, around line 1177. I want to add ’#g1-precontent h1 + h2,’ as I changed the entry-subtitle from a h3 to a h2 for seo reasons. I added it to the css file no problem, but it isn’t reading it on the front end. I cleared cache, installed a cache plugin and cleared there as well. It’s not even showing up when I inspect element as part of the css file. Any thoughts on what I’m missing?

http://www.360fuelcard.com.php53-6.ord1-1.websitetestlink.com/small-business-fleet-card/go-green

bringthepixel

Hi,

please post it on our support forum, and we will try to help you. The g1_dynamic_style.css is a “ghost” file in this case, so your modification won’t work

regards, Michael

oscwebdesign

Thanks Michael. I’ll send a message to support forum now.

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Is there any auto play for carousel Item????

bringthepixel

Hi,

please check all attributes for the [carousel] shortcode in the shortcode generator

regards, Michael

  • Bought between 10 and 49 items
  • Has been a member for 0-1 years
  • Mexico

Your Live Preview don’t work! O:

bringthepixel

Hi,

which browser do you use?

regards, Michael

andresgomezorea

safari… on a Mac

bringthepixel

Could you please check it again and explain the error? I’ve just checked it on my mac and it’s ok:/

bringthepixel

But are there any symptoms? A white page? No styles? 500 error?

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

Hi, Is there anyway to capture the name and email id of the people who fill the contact form within the body of the email itself? Currently, it just shows the message.

bringthepixel

Hi,

please check the header of an email. There is already that data

regards, Michael

  • Has been a member for 3-4 years
  • United States
  • Bought between 1000 and 4999 items
akh18 Purchased

I requested to join the forum yesterday and today received this message from you:

If you need to verify that this user is a customer of yours, visit http://themeforest.net/user/akh18?pm_key=MTA2MTI5Ng%3D%3D%0A > > The purchase data shown in the link above will only be active for 7 days from the sending of this email.

What does this mean? I am the user and customer- and what is the 7 days active? I haven’t received an email with login and password to use the support forum so I am posting my problem here.

I have duplicate buttons appearing in the cart page and want to know how to fix this. I tried display:none for the class of one of the buttons and that didn’t work.

Here is an image of my problem: http://www.khediveshrine.org/button_problems.jpg

Thank you for assistance with this.

Anne

bringthepixel

Hi,

1) that’s really weird. We don’t send such emails:/ Could you please resend your email from n=another account?

2) could you please reupload the whole theme once again. It looks like a old Js file problem (clear your browser cache also)

regards, Michael

akh18
akh18 Purchased

Thank you so much Luke for the css coding to get this fixed. I think the theme is fabulous in its versatility, ease to use and support. akh

bringthepixel

No problem :) Thank you

  • Bought between 1 and 9 items
  • France
  • Has been a member for 0-1 years
TFLB Purchased

Hi,

I buy your template but I need your help very quickly….

How can I use a “page builder” to make to customization easier ????

Thank you….

bringthepixel

Hi,

the page builder is not available right now, but we will release it during this moth :).

Have you tried to use the DEMO content? It’s a lot easier to work with ready to go content

regards, Michael

Default-user
TFLB Purchased

Hi,

ok, I finaly used your DEMO content and tried to personnalize the template.

Do you know how to change the mail adress “bringthepixel@gmail.com” in the preheader please ?...

I can’t find where I can change it…

Thank you for your help !

Default-user
TFLB Purchased

And by the way, how can I modify the side bars ?

Thanks

Paul

bringthepixel

Hi,

please post your questions on our support forum, and check our YouTube profile for video tutorials. All is already covered there :)

regards, Michael

  • Bought between 10 and 49 items
  • Exclusive Author
  • Has been a member for 2-3 years
  • Turkey
n2es Purchased

Hi, I use your frame shortcode, whether i put an image inside to frame (like you did) i couldn’t make image appear. Frame works but there just appears html codes of the picture instead of picture itself. Do you have any idea what i am doing wrong?

bringthepixel

Hi,

could you please paste here the link to your website so I can check it with some dev tools?

regards, Michael

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years
xorred Purchased

All pages begin with “Sorry, we have no imagery here. Sorry, we have no imagery here. Sorry, we have no imagery here. Sorry….etc etc”

Why? How can this be fixed? This is seen in the page code

bringthepixel

Hi,

could you please explain it a little bit more?

Have you performed the import of the DEMO content?

regards, Michael

Default-user
xorred Purchased
http://webfinity.ru/website-protection/ put this into Google. See what the result says? Google sees the words “no imagery here” for some reason, I don’t understand why either.
bringthepixel

Pots it on our support forum. Luke – our develop – is working on it right now

bringthepixel

*our developer :)

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hi

I’ve bought the theme and I’ve installed it correctly. However the import of the demo content fails ! I’ve followed step by step your video (http://www.youtube.com/watch?v=Iuphjcxn2_w&list=UUVC4NH30uIltmV7O3JrhiPA&index=3) - I import import “content.xml”, select “admin” in the dropdown lists, tick the box “download and import the attchment”, and GO - then the page loads, but stop loading at some points. I’ve waited 15 minutes, but nothing happens - when I retry, it displays ; Media “big_buck_bunny_00685” already exists. Media “big_buck_bunny_05477” already exists. Media “big_buck_bunny_06584” already exists. Media “big_buck_bunny_06678” already exists. Media “big_buck_bunny_08037” already exists. Media “big_buck_bunny_08836” already exists. then nothing

I know that the import has failed because when I go in “All pages”, there is no Pages at al except the wordpress default “Sample Pages”

could you help me on this ? I have to see my client tomorrow and your forum support registering process is too long.

thanks

florentniji

Default-user

I’ve solved the problem : I had to retry approx. 30 times, and each time more content have been imported.

At the end the full content has been loaded !

But it took me like an 1/2hour and 30 manual retry :)

bringthepixel

Hi,

glad to hear it. Probably you’ve got a low value for the maximum PHP execution script time in your server config

regards, Michael

  • Bought between 100 and 499 items
  • Has been a member for 4-5 years

Please help to diagnose of the problem. My post: http://bringthepixel.com/support/topic/problem-redirecting-to-bookmark

Regards

bringthepixel

Hi,

why do you need to create a new directory for a regular page?

regards, Michael

Default-user

For now I create a draft of the new website. After finishing the directory will redirect to the main domain. This has an impact on the tabs that do not load the?

bringthepixel

Could you please check your topic :)? And please follow our conversation there. tia

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

Hi,

I’m in the last stages of evaluating your theme. I was wondering if you have documentation that I can look at and review. This is a critical piece for me as I like to work fast and find answers on my own as opposed to always going to the theme support forum. Could you send me the 3clicks documentation in a private email? I’ve seen your video documentation, but I’m now interested in the hardcopy or PDF documentation. Thanks.

bringthepixel

Hi,

please send us a sample message and I will provide you a documentation (in HTML format)

regards, Michael

Default-user

Great..sent you private email.

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Whenever you click on accordion element, a big white footer permanently resides on the page. Just click any accordion element and scroll down to footer, you will see a big blank space. Till you don’t click any element, footer portion is ok. Is it natural.

bringthepixel

Hi,

could you please paste here the link to your website, so I can check it with some dev tools?

regards, Michael

Default-user

I am seeing the same on your demo site. Go to any toggle shortcode and click on + sign. Now scroll down to footer. You will see a blank space below footer.

Default-user

Seeing it only in Chrome on windows platform

bringthepixel

I’ve just checked it and no space there:/ Could you please specify which the demo number?

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