1275 comments found

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hi there,

I added a text widget to the theme in the footer and the footer has stuffed up and I don’t understand WHY? I’ve emailed for support but haven’t heard anything.

Can someone please help to fix this issue. We have done nothing but adjusted the widget that was already there.

Thank you.

bringthepixel

Hi,

please check your inbox|spambox. You should find the account credentials (from our support forum)

regards, Michael

Default-user

We are not seeing an email from you. Can you please send it again. This is really frustrating. We just want our website fixed.

bringthepixel

Could you please provide me an alternative email, so I can resend your data?

Thank you in advance

Default-user

Will you reply the instructions to fix the footer?

bringthepixel

Hi,

I’ve just recreated your account and sent the login data to the above email :)

regards, Michael

Default-user

Hi Michael, I’m really confused. Why am I receiving new login details? I just need someone to check the template and tell me why the footer is stuffed up? When we haven’t done anything to it. Can we call someone? Or can someone login to our wordpress site and fix it?

Default-user

Also, I checked my junk and I don’t have an email from you. Who is the sender? What email should I look for?

bringthepixel

I created an account for you, so you can post this on our support forum. We provide support for our products through our support forum. You should look for something like “bring the pixel support forum” in your email header

  • Bought between 1 and 9 items
  • Has been a member for 3-4 years

looking at buying this theme..are process builder shortcodes like this easy to add ? any word on BBPress support in coming releases ?

http://artbees.net/themes/jupiter-demo/shortcodes/process-builder/
bringthepixel

Hi,

1) you can create process diagram like this: http://3clicks.bringthepixel.com/pages/page-snippets/process-page-snippet/

2) we will make it compatible with bbPress soon (but not in design terms for now)

regards, Michael

Default-user

Thanks! Michael. nice to know about BBpress support is planned for a future release. check

Is there way to link those circles with a dotted line?

bringthepixel

Hi,

only via custom CSS rules unfortunately

regards, Michael

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

I did buy this theme and I can’t find the gallery, as well I can’t find the Shopping cart option.

Please help

bringthepixel

Hi,

1) the [gallery] shortcode is a default one in WordPress. http://codex.wordpress.org/Gallery_Shortcode

2) You need to install the WooCommerce plugin: http://wordpress.org/plugins/woocommerce/

regards, Michael

IntactMarketing

Thank you.

IntactMarketing

I have a problem with the gallery. I need to have a good looking gallery, and it just doesn’t change the images sizes. Frustrated. How can I set up the gallery to have a width AND a height. In the theme setting you have the option to set up the image height … yet is not working properly. I don’t like that images look squeezed

IntactMarketing

In the Theme settings we have the option to change the image height, yet it looks to me it changes the with, not the height.

IntactMarketing

Yes, I did check those examples and it’s NOT working on my site … can you tell me WHY? Check out this page the code is the same [gallery ids=”338,337,336,335,334,333,332,330,329,328,327,326,325,324,323,322,321,319,318” columns=”4” size=”full”] however it doesn’t adjust the images http://hopebottles.com/childrens-birthday-cake/

I can’t have a gallery looking like this. PLEASE HELP

bringthepixel

OK, could you please use the “g1_two_third” size instead of “full” ?

IntactMarketing

Ok, I used the “g1_two_third” code instead of full and NOthing happened!!! PLease help, this is not acceptable.

IntactMarketing

Do you have a set of sizes for that????

bringthepixel

Could you please create a test account for us and email us the login details, so I can check it with some dev tools?

Thank you in advance

IntactMarketing

I gave up and used a third party photo gallery for ma gallery. It looks better and it works .

bringthepixel

OK,thank you for sharing!

  • Has been a member for 0-1 years

Hi Michael,

I think I met with a bug. But sorry if someone has already report it…

The faulty element is the MetroMenu. Please go to the LivePreview site (http://3clicks.bringthepixel.com/). Let’s try to resize your browser from desktop view to mobile view to show up the “MENU” button.

- Firstly: do not click the MENU button to show menu items. Just resize your browser back to desktop view. Now if you click the metro menu, everything is okay.

- Second try: resize your browser to get mobile view again. Click on MENU button to show menu items. Resize the browser back to desktop view. Now if you click again on metro menu, you vill see that subitems lost their css (color and background).

Can you check this? Thank you!

Br, Laszlo

bringthepixel

Hi,

yes, it’s a minor bug (because average users don’t resize the browser for test purposes)

Anyway, thank you for noticing it :)

regards, Michael

Default-user

Okay, your welcome. I just ran into it… :)

  • Bought between 1 and 9 items
  • Has been a member for 5-6 years

Hi,

Some pre-purchase questions:

1 – I would like to know whether you recommend any free or premium third-party plugins to use for forms? (We have a preference for FormCrafts but are open to any suggestions).

2 – Do you recommend any free or premium forms that could do calculations and could fit with the style of your theme? (Like WordPress Project Cost Calculator plugin)

Thank you.

bringthepixel

Hi,

it depends on your needs and goals :). Just make that plugin provide responsive forms.

regards, Michael

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

dear admin,

I have error import demo conten

Import WordPress

Warning: imagecreatetruecolor(): Invalid image dimensions in C:\xampp\htdocs\menu.co.id\wp-includes\media.php on line 1227

Warning: imagecopyresampled() expects parameter 1 to be resource, boolean given in C:\xampp\htdocs\menu.co.id\wp-includes\class-wp-image-editor-gd.php on line 167

need solution.

bringthepixel

Hi,

this is just a warning, not an error. Please don’t worry about it – it’s only a minor notice for developers.

regards, Michael

  • Bought between 100 and 499 items
  • Canada
  • Has been a member for 4-5 years

Do you have the french .mo files for your theme? :-) by any chance that is :-p

bringthepixel

Hi,

unfortunately there’s no fr_FR file available right now, sorry

regards, Michael

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
Wisioor Purchased

Hello! Great theme! But I have a problem. I want to add my icons – I do not want to use the products Font Awesome. Where and how can I add?

bringthepixel

Hi,

have you got an icon font prepared?

regards, Michael

Default-user
Wisioor Purchased

I have: psd, font html css, pdf, ai, svg and png format icon.

  • Bought between 10 and 49 items
  • Exclusive Author
  • Germany
  • Has been a member for 1-2 years

The Pagebuilder has a bug in the section element. The attribute ‘Background colorlink’ does not exist. In the shortcode the attribute is called background_color. If you work with the pagebulider at the moment and use sections you cant put a backgroundcolor. New feature and even more bugs.

bringthepixel

Hi,

we will release the page builder update today|tomorrow

regards, Michael

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years

blowing my mind… amazing theme! I was looking for a one-pager theme but this one is just so well made. Any chance I can use this as a one-page theme?

Thanks!

bringthepixel

Hi,

what extra functionality do you need?

regards, Michael

sofiabergin

Can I easily use this as a one-page theme?

bringthepixel

You can add links with a hashtag to all menus, so yes :)

  • Bought between 100 and 499 items
  • Exclusive Author
  • Has been a member for 3-4 years
  • Switzerland
mc4it Purchased

Cool you will release a new update tomorrow … Is the new drop down menu with the icons on the right side in that new release ?

bringthepixel

Hi,

tomorrow update is only about the page builder, but please don’t worry we are working hard on the v3.1 too

regards, Michael

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hi, I have a pre-purchase question. My site will be image driven and pinterest will be play a huge part in driving traffic to my site. Is there already/do you have plans to/is it possible to create a themed “pin-it” icon/button to allow visitors to share my images not just a follow icon/button to follow me? Fabulous theme I’ve looked endlessly and it has everything I’ve been looking for, this is the last component in my search.

Many thanks Robin

bringthepixel

Hi,

you will need a 3rd party plugin for it

regards, Michael

  • Bought between 100 and 499 items
  • Has been a member for 3-4 years

I’m having some major issues with your theme and the layout. The columns just don’t seem to be working properly and often the last column moves below the others and breaks the layout among other things. The demo content just doesn’t look right. I tried applying to your support forum but have not heard back. Take a look at this page with your demo homepage 1 content that is all messed up. www.snapdfw.com/home-test

Default-user

Also all pre-content information is showing up above the page title and above the slider which it shouldn’t and doesn’t on your demo page…

bringthepixel

Hi,

could you please provide me an alternative email? Your current one keep bouncing all emails from our support forum

regards, Michael

Default-user

I’m having tons of issues with the page builder functionality as well. The columns won’t stay put, stuff just doesn’t show up, or it keeps saying “unknown element” and breaking the page on things. Even having it freeze the entire page every time I try to insert a link from your page builder. Something isn’t right.

Default-user

From what I can tell, you definitely have some issues with your column widths. Inspecting the code even tweaking the percentages 1-2% usually sets the columns right, but it’s doing it on a ton of them so I don’t want to mess with your code. What’s weird is that it’ll appear to be working, and then I’ll refresh it a bit later and it’ll be offset again with the last column on the next row. Weird.

bringthepixel

Hi,

which browser do you use?

regards, Michael

Default-user

Chrome

Default-user

It looks the same to me in firefox as well though

bringthepixel

OK. I think I know what’s going on. Please try to add an empty line before and after every opening|closing tag of column shortcodes. It should help

Default-user

There is already an empty line there in the html editor, adding another does nothing as well. This doesn’t seem to make a difference.

bringthepixel

Do you use any 3rd party plugins? Like CloudFlare?

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hi! Can I get the template like this structure ( http://i.imgur.com/Ha4PHBd.jpg?1 )? Can I have 2 languages in your template (put as the top of the model)? If no, do you know some other template? Thanks so much.

bringthepixel

Hi,

you will need some custom coding for it

regards, Michael

bringthepixel

For the language switcher of course :)

  • Bought between 50 and 99 items
  • Has been a member for 2-3 years

Wordpress 3.7 ready?

bringthepixel

Hi,

yes, we’ve just finished some tests

regards, Michael

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years
  • United States

Great 3clicks template. I uploaded this template for a project site and I see two issues happening.Here is the site link..http://www.advancedmp.de.com/

For example: 1)Old footer links show up anytime you first enter the homepage and when you click any of the top navigations pages like About AMPT or Products & Services..The new footer has 4 links.starting with About US..Products & Services…

The old footer links show a graphic called OMI and the Works link. This is really odd behaviour. The old footer links will show up for a few seconds and then it disappears,

2) Revolution slider – We loved the nice shadow below the slide show. But try clicking on the homepage the first time and you will see a double shadow. What I mean is that the shadow shows sbove the slider for a few seconds and then it disappears. Why does it do that ?

We observed this strange behaviour in all these three browsers. ( Firefox, Safari, and Explorer ) We are using WP 3.6 version. Also happen in WP 3.5

Please help us fixed this issue. Thanks.

El

bringthepixel

Hi,

what do you mean by “old footer links”? From your previous theme?

regards, Michael

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years
  • Spain

Hi!

Where can I see a demo of this theme?

Regards

LaloHermosilla

Sorry, just noticed that I can’t see it with Chrome but with Firefox it’s ok

bringthepixel

Please try to remove the top black frame

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hello, I have a pre purchase question 1. Is it possible to define the menu layout for I pad users? Or is the only option, the menu layout, i can see now on my I pad ? 2. Is this theme already translated in Dutch?

Regards Marian

bringthepixel

Hi,

1) right now there’s one menu for mobile devices 2) it’s ready for translation, but no dutch file

regards, Michael

  • Bought between 10 and 49 items
  • Has been a member for 0-1 years

Do you have a video showing your new pagebuilder? It would be great to see it in action before purchase. Thanks!

bringthepixel

Hi,

right now there’s no video, only screens: http://3clicks.bringthepixel.com/features/easy-to-use/page-builder/

regards, Michael

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

I am facing a problem in installing “G1 Social Icons” Plugin.. Error: The plugin does not have a valid header.

bringthepixel

Hi,

which theme version do you use?

regards, Michael

Default-user

Version: 3.0

bringthepixel

OK, please check the v3.0.1

If that won’t help, please set up a test account for us and email us the login details, so we can check it with some dev tools

regards, Michael

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