Since your new update. we don’t seem to be able to slide down the site on mobile. Have you look into this. we r on Android and every time we wish to slide down touching the screen.. it doesn’t reach the footer. as if its not responding.. That only happened after the new update..
*BTW we r using chrome on mobile
please post all your product related issues on our support forum and we will be glad to help you. Thank you in advance.
We just posted a ticket on your forum tittled: RE: New UPDATE not responding on Mobile Devices
hoping to fix this asap and mobile devices are not responding, Think is due to the new plugin (paralax or dragable) please look into it
OK, thank you
Its us again.. sorry for all these emails. We wanted to know how to introduce a pharse along with a bottom underneath the slider.. like on your sample homepage 1.:
Where it says: Let’s Give Your Website a Brand New Look!
Buy at ThemeForest
can you tell us how to introduce this underneath the slider ? many thanks
How to hide Google Map before prefooter or after content which comes on every page???
How could it be that the logo gives you this H1
I need to fix this.
Sorry, I mean H1 is this: img src=”/wp-content/uploads/2013/05/theme_logo_0_v01.png” alt=”3clicks” / This is not too SEO friendly at all.
this is SEO friendly. Please keep in mind that on subpages your logo is inside a paragraph tag. Of course you can change it via the child theme and the complete solution is available on our support forum
it´s in the homepage, of course it´s also in subpages. I´ll take a look at the support forum, but I think this is a big Seo Issue.
Is it possible to change the color background of the box?
I would like a box of yellow, blue etc. ... other
please check our support forum – there’s already a CSS code snippet for it . Thank you in advance.
Hi There, On IE6 & 7 the background image is not visible on boxed version- Any fix?
3Clicks theme is compatible with IE8+, not IE6-7, sorry.
Hi, the last update was de mayor update? Any more updates, in the next 2 – 3 weeks?
There is a message ask to activate the copy of the Revolution Slider, Should I let it be?
When I buy this item do I get the 9 demos displayed on the website or just the one that I had on before purchasing it? I can’t seem to find any of the other demos around.
I’ll appreciate your response.
alle 9 skins are available
Do you have a built-in demo for web hosting?
there are no niche specific skins. You can use any skin you want
have you tried to use the [contact_form] shortcode – it’s the same as our widget
May i know how to hide the g1-nav-single under the post?
please post it on our support forum and I will try to prepare some CSS code for you . Thank you in advance.
I’m very experienced with WP/ themes and would highly recommend this product. Great admin and customization options—well organized.
thank you very much
Hey! very nice theme. I really interested to your theme and want to buy it. but is there any RTL support on this theme?
right now there’s no RTL support, but I can send you rtl.css file from one of our clients
Nice theme of yours.
Theme crashed when editing widgets.
Can login but can´t edit any page or post.
Received this message on firefox.
“The connection has been reset
could you please specify which widget?
the footer 2 in which I was adding a mailchimp widget for newsletter
Have you tried to reupload the whole theme?
Yes, maybe I can do that…but what guarantee me tat it won´t break again?...I mean , as you noticed theme is fresh and haven´t edit almost anything. . Have you logged in to the server to see if there is something wrong with folder permissions?
Ok, I`ve uploaded te theme again and still can`t edit. Please help
OK, thank you for clarification. I will try to fix it directly on our server tomorrow.
I’m just here to say thank you for this amazing theme \o
When I went to upload theme, Install failed because theme is missing style.css</ccode> stylesheet
when we create a post or page with page builder, Is it possible to save a template ?
right now there’s no such option, but you can switch to the text mode and copy the whole content. Our page builder is based only on the content field, no custom fields, etc
I am planning to purchase your theme – it is very nice! I have just one question I could not find answer for – can I place sidebar on single product pages in woocommerce? If yes, can I do that automatically for all products?
unfortunately right now there’s no such template for a single product page, sorry.
Hi is there a shortcode to turn on/off responsive visibility of certain items (images, html blocks etc.)
Ex: in “desktop mode” I can see certain section with components and in “mobile mode” that section is turned/off. I’ve noticed that a lot of templates on themeforest have this feature so that’s why I asked
there’s no such feature but I can prepare some CSS code for you on our support forum.
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