117 comments found

Dear Ana,

how can I show the cart icon, the items bought and the total amount, as you show in one of your examples screenshots? I have added the CART and the CHECKOUT pages to Header Main Bar menu, but only showing the pages names, that is “SHOP” and “CART”.

Thank you in advance,

Sergio

AnarielDesign

You are welcome. You just need to navigate to the Settings-Menu Cart Setup and to choose from “Select the menu(s) in which you want to display the Menu Cart” – Menu 1 or the menu you choose for the main one.

Cheers, Ana

liffehealth

Yes Ana, when I said “installed”, I mean installed and configured :) Very easy one!

Hello,

Do you provide release notes and versioning for updated releases? We purchased the template a few months ago and since then – most recently today – we’ve gotten notices that an updated version is available for download.

What we have not been able to determine is what has been updated in the version, how to install the update, and what the new version number(s) is / are.

Appreciate any clarity you can provide.

Thanks and regards, Rambillo

PS: We purposefully posted this in the support forum as we imagine there are other users with similar questions. Thanks for clarifying.

AnarielDesign

Hi Rambillo,

thanks for purchasing this theme. Everything abut the updates is inside the theme folder “4childrenwithlove” – readme.txt file. We haven’t done any major update, just added new home page template etc. If you are happy how your site looks like you don’t need to update it.

All the best, Ana

Where are the Donation plugin and how to I setup it up.

AnarielDesign

Hi,

thanks for purchasing this theme. We used this plugin for the donation page: https://wordpress.org/plugins/seamless-donations/

Cheers, Ana

Help..I cannot get the slider to work http://www.deltalegacygroup.org/wp/ What am I doing wrong

Erica/sterlien

AnarielDesign

Hi Erica,

thanks for purchasing this theme. Please read first the help files, we explained each part of the theme. You need to remove the widgets from the “Top Bar-Call to Action” sidebar and to drag and drop “Anariel-Call to Action Buttons” widget. For the slider you need first to set up the slider, upload images and than to navigate to the Appearance-Widgets and to drag soliloquy slider widget inside the “Home Main,Ver.3 and Ver.6-Slider” Sidebar.

If you need theme set up to look like in the demo you can contact us here: http://www.anarieldesign.com/services/

All the best, Ana

Hello,

I have a question about the mobile version of the theme – I have used your theme and noticed that while most page titles on the mobile theme work well, two of mine are a little off (images below).

Any advice on how to correct those page titles on mobile?

Thanks…and great theme! -Chris

Web page – http://www.educateaurora.org/directed-philanthropic-support/ Mobile –

Web page – http://www.educateaurora.org/scholarships/ Mobile –

AnarielDesign

Hi,

thanks for purchasing this theme.

One option is to add the code at the end of the style.css file, inside the Edit CSS or inside the child theme style.css (it is up to you):
@media only screen and (min-width:480px) and (max-width:767px){
h1 {
word-wrap: normal;
}
}
or you can also make the font smaller using this:
@media only screen and (min-width:480px) and (max-width:767px){
h1 {
font-size: 1.6em;
line-height: 1.6em;
word-wrap: normal;
}
}

Let me know if that helped you.

All the best, Ana

Default-user

Ana, Thank you for your reply – I’ve put that in the Edit CSS…but for some reason it doesn’t seem to accept it…and there’s no change on the mobile site. I tried both of those. I think I can shrink the H1 font for those posts…but I would much rather find a solution that will work globally moving forward.

Any other suggestions?

Thanks again! -Chris

AnarielDesign

Hi Chris,

can you please send me the login to your website via our profile contact form and i can help you with it.

All the best, Ana

hi, i have a problem to install a demo content:

http://rednaniap.com/

You can check and helm me please?

Thanks a lot!

Default-user

I try to set a demo content but the website no work fine, now i must pay $40 for a fix a problem?

AnarielDesign

Hi,

the demo content isn’t a must to be included with the theme, someone include it, someone not, this is why we wrote help files, everything is there. Using just the .xml file it isn’t possible to set up all things from the theme live demo. You need to set up slider, menu, import your images and to set up right widgets in the appropriate sidebars.

If you need your site to look the same as the live demo we offer theme setup on our website but this is up to you.

If you follow the help files, you’ll get your site to work like in the demo.

All the best, Ana

AnarielDesign

I responded on your support email you sent and wrote few instructions for you. In the future please stick with the support email because we don’t offer theme support via forum.

All the best, Ana

Hello. I am trying to install the demo content for this theme and I cannot find it. This file “wordpress.2014-10-30.xml” is not the correct demo content. Can you send me a link please. i would like to use the demo as a starting point. Thanks.

AnarielDesign

Hi Malcolm,

thanks for using our theme!

The .xml file should be correct. It doesn’t, however, include pictures used for presentation. If you installed the theme, plugins and then imported .xml and .wie files (in that order) then all you’d need to do is set up the menu and featured images for posts.

Please, for further assistance, contact us through the contact form on our profile page.

Thank you!

Regards,

Marco

Do we have to pay extra for the homepage slider?

http://soliloquywp.com/

We need the slider to work on our website.

http://www.mensavingourcommunity.com/

Let us know.

Thank you.

AnarielDesign

Hi,

thanks for purchasing this theme.

Slider is included with the theme inside the plugins folder, you need to install it and to set up it. Please read the help files before you start to work with the theme, we wrote everything there. In the future please contact us from the profile contact form because we don’t offer support via forum.

All the best, Ana

eliascurtis

Okay, thanks!

This is a nice looking theme and well designed.

However, there are custom post types missing in the admin panel? Where is the events and programs?

http://www.mensavingourcommunity.com/

The import must have failed to get everything onto the website.

We were hoping this theme would be a simple installation.

Can you help?

Thanks.

AnarielDesign

Hi,

you need to install plugins to get the custom post types. Please read the help file as we wrote everything there.

All the best, Ana

eliascurtis

Okay, thanks!

Hello, I need help urgently (I’m French and sorry my english is bad), I hope you understand. I bought this template. I used “Soliloquy – Addon Carousel”, the client was happy. Now I did the update of this plugin …. and unfortunately all my “carousels” are broken, lightbox too. I do not know what to do? Do I have to buy Soliloquy Pro? Thank you for your quick response. Marie

AnarielDesign

Hi Marie,

thanks for using our theme!

The Soliloquy version we provide is a Pro version so there’s no need to buy one. In case you want to have a direct support from developer you’ll need to buy a licence though.

There was a major update of Soliloquy slider, actually a complete new version of slider and developer warned in update notice that the current settings will be lost once it is updated.

However, it is possible to get the same looks with the new version, but you’ll need to play with the settings a bit.

The other possibility would be to install the older version again, the one that came with the theme at the time it was purchased.

Hope this helps a bit!

Best regards,

Marko

Hello, I need help urgently (I’m French and sorry my english is bad), I hope you understand. I bought this template. I used “Soliloquy – Addon Carousel”, the client was happy. Now I did the update of this plugin …. and unfortunately all my “carousels” are broken, lightbox too. I do not know what to do? Do I have to buy Soliloquy Pro? Thank you for your quick response. Marie

cari313 Purchased

Since I just went through this, here are a couple of home page slider tips for those wondering why it isn’t working correctly.

1) If the slider itself is at full width but your images are not, make sure you have unchecked the “Crop Images in Slider” box in the slider config section.

2) If your captions aren’t formatted like in the demo, you’re probably using the wrong slider theme. “Metro” is the only slider theme that will work.

AnarielDesign

Hi,

thank you for your purchase and thanks for pointing this out to other users!

Regards, Marko

Default-user
cari313 Purchased
I’ve been able to modify the theme precisely how I want it save for one issue. Earlier, someone else wanted six program blocks on their home-main front page and you advised to alter this section:
<?php
$args = array( 
                'post_type' => 'childrenprograms', 
                'posts_per_page' => '3',         
            );
$wpchildrenprograms = new WP_Query( $args );

if ($wpchildrenprograms->have_posts()) : while ( $wpchildrenprograms->have_posts() ) : $wpchildrenprograms->the_post();
?>

By just entering 6 instead of 3.

I did it and it works just fine except for an issue with certain intermediate screen resolutions in which the first item on the second row pops up and makes a third row by itself and aligns to the right. Screenshots:

http://i.imgur.com/aXsUFwF.png http://i.imgur.com/rvI9W93.png

In larger resolutions, they sit three over and three and in smaller mobile-type resolutions they line up in a single column. I’d prefer them to stack two over two in intermediate resolutions instead of this odd behavior. Any ideas?

AnarielDesign

Hi,

can you please send us your website url per our profile contact form and i’ll check this out.

All the best, Ana

Please does anyone know if the ‘DONATE’ plugin in the ‘Support for 4 Children With Love-Charity WP Theme’ is integrated with PayPal to allow donations via PayPal? I sent a message to the designer of the theme, AnarielDesign but I have not received a reply yet. You can reply me here on this forum or at my email address: chiedbryan@yahoo.co.uk Thanks.

Default-user

Thanks Marko very helpful. Any idea how much the ‘Seamless Donations’ plugin will cost? And is there support to assist me in adding the plugin? Thanks again. Bryan

Default-user

Marko, my apology for asking the same questions on this forum as well as by email. The questions which I still need answers to are: (1) Is the Seamless Donations’ plugin available on this site? (2) How much will it cost me? (3) Will I have to upload the plugin myself; will I need help to do it;or will there be support from you? Thanks again. Bryan

AnarielDesign

Hi Bryan,

we responded on your email.

All the best, Ana

cari313 Purchased

For chiedbryan:

Seamless Donations: https://wordpress.org/plugins/seamless-donations/

All of the required plugins are listed in the documentation. Just a little reading goes a long way. If nothing else, it’s the first Google result for “seamless donations”. Meet the authors halfway before pleading for help.

Please, I want to buy the 4 Children With Love-Charity WP Theme, like right now. What is the process? When I pay (online) do I download the files to my my laptop before uploading to my web host (GoDaddy)? I use a MacPro – are there any issues with that? Or should I upload the files directly to my web host (GoDaddy) which uses Linux as the platform?

Default-user

For cari313:

Cari313, when next I post requests for help on this forum, please keep your ‘helpful’ opinions to yourself. Patronising and condescending infantile comments like the one you left for me above have no place on this forum. If you were as good as your ego leads you to believe, then I am sure you would be conducting yourself in a more intelligent manner.

AnarielDesign

Hi,

we responded on your email about the same questions.

All the best, Ana

emma647 Purchased

could you please give me or everyone here the step y step to install your theme as your demo ? either your demo data missing something or you made it this way to get extra money. you can look at my account I install all kind of wp demo but nothing like yours. please don’t give me your favor answer (go to our support site and make $40 payment to install your demo)

AnarielDesign

Hi Emma,

thanks for purchasing this theme.

Inside the help files you’ll find step by step how to set up the theme to look like the demo, this is why the help files exist and we are not obligate at all to give the theme demo files, this is our free will and bonus with the theme. Each theme is different and the help files are there to help out before you start using the theme.

Before you upload the .xml file you’ll need to install all necessary plugins used in the live preview and than import the .xml file. By importing the .xml file it is not possible to set up all things, this is WordPress feature and with it you have some restrictions. You’ll need to set up menu and slider like we explained in the help files, you need to set up the widgets (as they can not be exported with the .xml file) and you need to set up static page in the Settings-Readings. We also included the file to import the widgets (before you’ll need to install plugin for it as this isn’t possible with the basic WordPress import/export). These are things that can’t be exported with the .xml file and have nothing to do with us. We wrote very detailed help files where we explained step by step using the screenshots. If you read the help files i am sure you’ll be able to get theme to look like in the demo or you can import the demo content we included with the theme, it is up to you.

About our theme setup we didn’t add this to our site from the reason your wrote, this is service for our users who need a help with it and they don’t know how to do this. We added this service because in past many times people asked us for it.

We encourage users not to import the demo content as this is not a good WordPress practice and to follow the help files. As i wrote before we are not obligate at all to include theme demo files but as this is the Marketplace and unfortunately people are used to get with the theme a lot of paid plugins, one step demo install etc. we are also including the .xml file. Help files exist to help you to set up the theme to look like the demo.

Hope this helps.

All the best, Ana

AnarielDesign

If you need help please contact us from our profile contact form (as this is the support way we chose on the ThemeForest) and send us your website url and more info about it.

All the best, Ana

emma647 Purchased

Over 50 theme i download from all kind of authors no one said this before <<<We encourage users not to import the demo content as this is not a good WordPress practice>>> is that kind of a joke ? why other authors demo works with one click but yours need all kind of Mickey Mouse steps AND it doesn’t work. did you realize all your buyers asking same question regarding your demo ? and do you think none of them knows how to install it ? or doesn’t know how to read your help file come on be real and my advice is use desktop screen and try to install it and import your demo and see, if it doesn’t work then fix it IF no issue post it. UNLIKE your video you posted on youtube there is a missing few steps. Regards and no hard feeling.

AnarielDesign

Hi Emma,

appreciate your opinion but before you write all this things please send us your website and login url via our theme support email to check things up. Forum isn’t for the support. Many users are using this theme and have created nice looking website, some of them you can see on our showcase page.

About importing the demo content, many authors have the same opinion, it isn’t the best way because you are importing all the dummy content we have on our demo site, all the post, pages, text, images, comments that you’ll never use. Our advice is to follow the help files and use just what you’ll need and not to import million things you’ll never use and bloat your website. Many authors here don’t even include the demo data with the theme, this is their opinion and their will. This is the Marketplace trend where in the latest period people are used to get multi purpose themes, with 10+ premium plugins, one-click demo install etc and we are not doing this themes, this is not purpose of the theme. We don’t have anything against but we are going in the other direction. We are doing simple, niche themes and this is the way we decided to go. Our YouTube video for this theme isn’t created to like it or unlike it, it is created to help few people that find it useful. If you know how to make it better you are welcome.

In the future before you post messages like this, please contact us through the theme support email and send us more info about your website, login data as we would love to check this out and help you further. We are always open to send a new demo data file per email, we have done this in the past when people asked us and this isn’t a problem.

You can read more about this topic on the forum: http://themeforest.net/forums/thread/wp-authors-i-dont-think-you-understand-the-importance-of-demo-content/50840?page=2 and read different opinions about it. WordPress import/export feature can’t export all things and you’ll need to set up some things on your own. If you read the help files you can set the theme to look like in the demo.

You are free to contact the Envato about it, we don’t have anything against. If you are not satisfied you can contact them. As i wrote before we are not obligate to include one-click or any demo data files, this is our free will and bonus with the theme.

Have a nice weekend.

Cheers, Ana

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