578 comments found

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years
  • Hong Kong

hi, I had purchased your theme.

May I know how to add/setup a shipping method as different charge in different shipping zone(not countries). The woocommerce had been installed.

p.s. your demo site always down. its not good for me if I show the url to my client for preview.

Thanks!

Michael

lidplussdesign

Hello michael107,

I’m sorry but we don’t provide customization for woocommerce plugin, please find this information on official woocommerce plugin website, http://docs.woothemes.com/documentation/plugins/woocommerce/,

We know about that and working on this problem, we have very big problems with our server last days,

Thank you

  • Bought between 100 and 499 items
  • Exclusive Author
  • Has been a member for 4-5 years

Hello there, I was wondering if it comes with Demo XML

lidplussdesign

Hello johnsmith133,

Theme has standard XML dummy data and “Buddybackup” restore files (it allows to restore complete demo but it required basic MySQL knowledge, working knowledge with “FTP” and changing file permissions)

Thank you

  • Bought between 1 and 9 items
  • Has been a member for 3-4 years
JohnNeto Purchased

Hi There,

How do I change the front page version I to the other versions?

Thanks, John

lidplussdesign

JohnNeto,

Do you mean you want to change you static front page to another one?

It’s possible to do in “Settings” => “Reading”,

Thank you

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
jurotto Purchased

Hi, here again. Today I was trying to install WPML (with regoular license) but it crash all the site I tried with and without the plugin “WooCommerce Multilingual” but the issue persist When I install the following I have no problem: - WPML String Translation - WPML Translation Management How can we solve it? I was buying your theme because Camy (the one I used before) was not WPML compatible :( Thank you

lidplussdesign

Hello jurotto,

Please provide me wp-admin via “Contact form”, we will look your issue,

Thank you

Default-user
jurotto Purchased

everything is ready, you have the account parameter in pm the plugin is installed but not active if you activate it everything will crash and you’ll have to delete it via ftp

lidplussdesign

Hello jurotto,

I’m sorry but we have asked you to provide us access to “English” version, also please deactivate all wordpress mode (for example multisite) if you have it and 3td party plugins,

Thank you

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hi Lidplussdesign, how to create a link in every single product page which shows a pop up window whith the sizechart? hope i’m giving you a clear explanation of what I’d like to do. for example http://www.freepeople.com/clothes-dresses/sierra-valley-shirtdress/ it’s the ‘chart link’ next to ‘select a size’.

Thanks, Sara

lidplussdesign

Hello sareecolella,

I’m sorry but our theme doesn’t have such function,

It’s possible to do only through the coding,

Thank you

Default-user

hi lidplussdesign, ok thanks. I will work it out. another question, regarding the footer menu, in your demo are: shopping guide, about us, Style advisors, customer care. how can I create them? thanks

lidplussdesign

Hello sareecolella,

Please use “Black Studio TinyMCE” widget for this purpose,

Here is an example for shortcode: http://snipt.org/Apy2

Use “HTML” mode for pasting this shortcode to “Black Studio TinyMCE”,

Thank you

  • Bought between 100 and 499 items
  • Exclusive Author
  • Has been a member for 4-5 years

hello there after installing the theme, i got a message saying – our theme does not declare WooCommerce support. How can this be fixed pls

lidplussdesign

Hello johnsmith133,

Are you using Wordpress v3.5.1?

Thank you

  • Bought between 1 and 9 items
  • Has been a member for 3-4 years
JohnNeto Purchased

Hey lidplussdesign,

I meant change from your option 1 of front page with a sliding window with 3 banners on the side to for example, a single sliding window with no banners… I see that your template features a few options to choose from, but I can’t see a place to make such changes…

Thank you!

lidplussdesign

Hello JohnNeto,

I’m sorry but i don’t understand what do you mean under “option 1”

Please use “Front Page Options” for customization of “Front Header” container, please find explanation how “Header Content” works in for front pages in documentation files “Pages & Custom Posts” => “Front Page”,

Thank you

  • Bought between 1 and 9 items
  • Has been a member for 3-4 years
JohnNeto Purchased

Hey lidplussdesign,

I meant change from your option 1 of front page with a sliding window with 3 banners on the side to for example, a single sliding window with no banners… I see that your template features a few options to choose from, but I can’t see a place to make such changes…

Thank you!

lidplussdesign

Hello JohnNeto,

I’m sorry but i don’t understand what do you mean under “option 1”

Please use “Front Page Options” for customization of “Front Header” container, please find explanation how “Header Content” works for front pages in documentation files “Pages & Custom Posts” => “Front Page”,

Thank you

  • Bought between 50 and 99 items
  • New Zealand
  • Has been a member for 1-2 years

Hi just a pre-sale question.

Are we able to change colour of header, media screen & footer individually? Currently header, media screen & footer are all white & in your demo control options I could not see any option to change color for these.

Many thanks

lidplussdesign

Hello 2schaa,

I’m sorry but theme doesn’t have such options, It’s possible to do only through CSS,

Thank you

  • Bought between 50 and 99 items
  • Has been a member for 3-4 years
shanu41 Purchased

Hi Bought this theme. When I add products to a page and wanted it to 4/row. Sometimes only 1 product is shown per row and the overall design seems to get disrupted Can you please support

Example: http://www.decowallz.com/product-category/graffiti/

lidplussdesign

Hello shanu41,

Your shop looks very strange, i think some modification in core files has damaged it,

1.) Have you made any modification core files? 2.) Do you have any 3td party plugins? if you do please try to deactivate it,

Thank you

Default-user
shanu41 Purchased

I’m not sure what you mean it looks strange. I tried de-activating all plugins but it didn’t work.

lidplussdesign

Hello shanu41,

1.) Have you made any modification in core files?

Thank you

Default-user
shanu41 Purchased

NO. Just developed my own plugin but this problem was there from the start. Even before I made the plugin

lidplussdesign

Hello shanu41,

I’m sorry but it looks like you have modified some of WooCommerce files,

Please provide us wp-admin via “Contact Form” we will upload our test theme for checking, make sure your server has “upload_max_filesize 16M” and “post_max_size 16M” otherwise we will not able to upload our test theme,

Thank you

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years
syntax_33 Purchased

whats up with the theme not showing the live preview?

lidplussdesign

Hello syntax_33,

We are working on this problem, preview is working now,

Thank you

Default-user
syntax_33 Purchased

sweet, thank you, got a little worried there for a minute.

  • Bought between 50 and 99 items
  • New Zealand
  • Has been a member for 1-2 years
2schaa Purchased

Bought the theme & tried several times to upload/restore demo content through importbuddy but have no success. I wonder why did you make this process so complicated. All other developers have simple xml file that you import to get demo site.

If you could make it simple for non-cody people you might have scored more numbers in sale. Please try to make it simple as possible.

lidplussdesign

Hello 2schaa,

I’m sorry but this process is not complicated if you read and follow by documentation,

We have chosen Backupbuddy only because only this plugin are able to restore complete demo, with all theme and plugin settings,

“Theme” package includes XML files for standard Wordpress Importer, please find it in ../dummy-data/ folder,

Thank you

  • Bought between 50 and 99 items
  • New Zealand
  • Has been a member for 1-2 years
2schaa Purchased

Please ignore my above comment as after test n trial I was able to restore demo content.

Thanks

lidplussdesign

Hello 2schaa,

Good to hear!

Please rate our theme if you liked,

Thank you

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

how do we change the size of the product image on a single product page? I would like to make it smaller

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

I really do not like this theme. I will not be using it and I am trying to get my money back. It looks nothing like the preview. Even following the instructions included and setting all the options and settings as you suggest, it still turns out nothing like the preview. You have to edit the code in order to change most of the options, and the coding is not fairly easy to navigate through. The only positive thing about this theme is the slider and its unique capabilities to add layers, animation, and video, but it’s a 3rd party plugin anyways. I do not like that the only solution to most of his support is to obtain your admin password and go in and do it himself. I guess it is cheaper than hiring a professional coder, but then it also does nothing for me if I am waiting on someone else who I do not know, do not trust, and must find his own time to tend to this. It just too messy and too much of a headache trying to keep up with this theme. The point of a theme is to be a simple install, with minor modifications. On upload (and set a few options), the theme should look like the preview, not a completely different website.

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
lidplussdesign

Hello Denisekoko,

It’s possible to do only through the coding,

Please open file ../includes/cart.php and delete the code between (63-158 lines),

Thank you

  • Bought between 10 and 49 items
  • Has been a member for 4-5 years
41orchard Purchased

Hi Lidplusdesign,

I get a fatal error and can’t activate these 3 plugins – Nivo Slider, Layer Slider and Wp Stickies.

They activate fine using the Twenty Twelve theme but then I can’t activate the 456shop Theme.

I’ve tried this in WP 5.1, 5.2 and 3.4.2 all with the same result.

Any idea’s? Happy to send login details.

Thanks Tom

lidplussdesign

Hello 41orchard,

Please provide it (wp-admin) via contact form,

Thank you

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years
Saci112 Purchased

On the checkout page there is a sidebar with blog items et cetera. How can change/delete this?

On the Blog there is also the same sidebar with blog items/Top rated products/Blog tabs….Where are these files located?

Thanks!

lidplussdesign

Hello Saci112,

Please use “Widgets” in “Appearance” for this purpose,

Thank you

Default-user
Saci112 Purchased

Thanks for reply! It worked for Checkout/Cart sidebar. But i can not find any widgets for the Blog page. How can i change the Top Rated Products/Blog tabs et cetera….

lidplussdesign

Hello Saci112,

Use “Main Sidebar” in “Widgets”,

Thank you

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

Hi,

I’m helping a friend who has bought your theme, and I want to know if there is an easy page builder module or I have to use a lot of code as it is shown in the page called “Front Page”

Thanks in advance! :)

lidplussdesign

Hello soetix,

I’m sorry but this theme doesn’t have such page builder, you have to use all available shortcode for building your front page,

Thank you

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
priew04 Purchased

Hi

I have a problem about function(Add product gallery images). The layout is mistake In single product page

Link Screenshot Below : http://we.tl/0tQU2UIGiT

Thank you

lidplussdesign

Hello priew04,

Have you made any modifications in core files?

Please provide url of your project,

Thank you

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