588 comments found

adchix Purchased

Okay, so now the wishlist button is working but the layerslider is not.

I have a headache.

lidplussdesign

Hello adchix,

I’m sorry but we can’t guarantee full compatibility with third-party plugins,

Thank you

how to remove info[read more] and cart icon[add to cart] and make all products thumbails hyperlinked ?

lidplussdesign

Hello rodnspencer,

I’m sorry but we don’t provide theme customization, product thumbnail function is located in ../functions/woocommerce.php,

Thank you

how to change size of left sidebar on product page?making as on product_cat page? because the sidebar on product page is little bit thinner than on product_cat!

lidplussdesign

Hello rodnspencer,

I’m sorry but we don’t provide theme customization, the files which you will need for modification ../sidebar.php, ../woocommerce/shop/wrapper-start.php

Thank you

ana22 Purchased

i really need you guys to answer my previous questions…....please!!!!!!!!!!!

lidplussdesign

Hello ana22,

Please repeat your question,

Thank you

ana22 Purchased

I’m coming back with the same question… All products in the shop have a grey border with a grey shadow on mouse over . I would like to remove that and just have a simple black border. You pointed me to the file ..assets/css/woocommerce.css for the .product-item

product-item{ text-align: center; padding-bottom: 10px; }

Adding a border there did nothing.

I truly believe that effect has something to do with the webkit.

Hope that clarify my questions.

Waiting anxious here for your replay. Its been a week since I’m trying to find this out.

Thank you!

lidplussdesign

Hello ana22,

I’m sorry but we don’t provide theme customization,

here is the code for 1px bolder: .product-item { border: 1px solid black; padding-bottom: 10px; text-align: center; }

for disabling the shadow you have to do modification in ../asstes/js/animate-shadow.function.js

Thank you

Default-user
ana22 Purchased

Thank you guys!!!! amazing

Your theme look exactly what i want . Very Nice.

Planing to buy this theme but i am a new fresh user for wordpress . Afraid that if i have a problem how long supporter can help ?? humm

lidplussdesign

Hello magic88,

It depends what problems you will have, we provide support only for core functionality,

Thank you

I want to add the nl_NL language to Woocommerce but I cant find the language files anywhere. Where can I place these?

lidplussdesign

Hello IncredibleMind

This topic should help you http://docs.woothemes.com/document/woocommerce-localization/,

Thank you

Default-user

thanks!!

I have updated the Woocommerce plugin and after this the product sorting tab appears twice on each product page.

How can I solve this?

lidplussdesign

Hello IncredibleMind ,

Please use the latest theme version, download it from your “Downloads”,

Thank you

Default-user

thanks, solved ;-)

lidplussdesign

Hello IncredibleMind,

Okay, please rate our theme if you liked ;)

Thank you

the latest version of woocommerce has the option to add product galleries. I added addiotional pictures to each product but they do not show up beneath the featured image.

lidplussdesign

Hello IncredibleMind,

Yes, this option is not working now because since the begining the theme has been developed on woocommerce v1.6.6,

We are planning to update our theme at the begining of next week, this function will be available,

Thank you

Default-user

Allright. Can you let me know when the update is available?

lidplussdesign

Hello IncredibleMind,

When it’s updated you will receive email

Thank you

shamim56 Purchased

Hello Lidpluss,

I have just one problem with the website and its becoming very annoying. Everytime I upload images to featured product or gallery, it is cropping the the top part of the image automatically. I have deselected ‘Hard Crop’ in WooCommerce->Catalog, however that did not fix the problem.

Here is the product page I am having trouble with

http://nissacouture.com/?product=clean-green-top

I can upload images fine, but the theme keeps cropping the image and I cannot seem to get around it. If I recrop the image on photoshop it shows up blurry or distorted on woocommerce!

lidplussdesign

Hello

This onption in “WooCommerce->Catalog” doesn’t affect to theme thumbnails,

It could happen because, min dimensions for product posts are 1000×1000 pixels,

Thank you

how to change width/height of product thumbails? currently its img width=”350” height=”495. i want to make little bit smaller

lidplussdesign

Hello rodnspencer,

Please more details we don’t understand which one of product thumbnail you mean, screenshot will be great,

Thank you

This is my last question before buy this. Hi, Is there any way to create a 3 small thump image inside or below this page http://themeforest.net/item/456shop-ecommerce-wordpress-theme/full_screen_preview/4187975

EX.

http://www.designbyhumans.com/shop/men/wild-pop-thing-t-shirt/12257/ So that i can add back side tshirt and logo picture . Do you have VDO tutorial for setup or replace the image on this theme ? Thanks in advance .

lidplussdesign

Hello magic88,

I’m sorry but we don’t understand exactly on which one of the page you want to have 3 small thumbnails,

Please provide correct url,

Thank you

adchix Purchased

About the wishlist not functioning—WooThemes says you’re not using the required hooks.

The wishlist plugin works in every other theme I have tried it in—including free themes like responsive. Just sayin’ ...

If a theme is compatible with Woocommerce, it should work with premium wootheme plugins. They aren’t cheap.

lidplussdesign

Hello adchix,

I’m sorry but the theme is compatible with Woocommerce Plugins, we can’t guarantee compatibility with 3td party Woothemes plugins,

Thank you

How do I get the shopping cart on the header Ive tried everything. Thanks in advance

lidplussdesign

Hello noralynette,

Please install first “Woocomerce” plugin, and shopping cart will appear after plugin activation

Thank you,

Default-user

I have done that and the only cart widget option is not like the one on your preview theme

lidplussdesign

Hello noralynette,

Please provide me url of your project,

You don’t have to use any widget for shopping cart, please disable it,

Thank you

ana22 Purchased

you have been amazing in assisting me with al my questions. Thank you enormously!

My website looks great so far…. however the layer slider is giving me huge issues. It wont upload photos from the library at all. everything else in the LS seems to work. I have tried to delete the folder LayerSlider-3-6 and upload the new 4.5.1 version that I’ve purchased!!!

help me get any of those to work pls!!!

lidplussdesign

Hello ana22,

I’m sorry but we don’t provide customization for 3th party plugin, all i can promise now that we are going update our theme on next (at the begining of next week) new version will include an integrated Layerslider v4.5.1,

Thank you

Default-user
ana22 Purchased

Your theme comes with the LayerSlider-3-6 and and the NIVO one and NONE are working properly .

1.I have no control over The Nivo slider bc it doesn’t have any options for with and hight + no option to use any the pics from the media library. You have to upload new pics EVERY TIME you make a change.

2.The LayerSlider-3-6 had the option to upload pics from the M Library or other sources but its not doing it.

So im very frustrated. I CANT use any sliders YOU provided which are not 3rd party plugins bc they come with the theme.

3.When I try to install an independent one, its clashing with the theme that is loaded with sliders and functions or it tells me i’ve already have it and can’t install it.

so u see i cant provide a simple slider for my client and i do not know what to do.

4. I highly recommend that you open a forum so other people like me can share their issues and solutions or read about some simple customizations.you guys seem slow and overwhelmed.

lidplussdesign

Hello ana22,

Please use new theme version v1.0.3, you can deactivate LayerSlider v4.5 now if you want to use your own version,

Thank you

I am trying to install the back-up demo file but I am having absolutely NO luck.

I keep getting the following Error 324 (net::ERR_EMPTY_RESPONSE): The server closed the connection without sending any data.

I have tried everything I can think of including wiping everything off the server and starting from scratch.

I can get to BackupBuddy and login but beyond that nothing happens… it will not import the .zip file for some reason.

I have checked all of my permissions on the directory and everything is fine.

PLEASE HELP!

lidplussdesign

Hello kstewart0976,

Please provide me access to ftp and new created database via email (contact form),

Thank you

Hi, is there anyway to install your theme and sample data similar to live domo without Backupbuddy? please help, not able to download Backupbuddy

lidplussdesign

Hello gangofdesigners,

I’m sorry but there is not another way now, please explain why you can do that,

Thank you

Hello, I’m choosing an ecommerce template and I was almost 100% certain I would buy this one, but seeing one of your videos on You Tube got me confused… Every time I create a layer slider I must configure my database admin as well as the wordpress panel? Not only wordpress panel as others templates? Thanks!

lidplussdesign

Hello pativasconcelos,

No, This video http://www.youtube.com/watch?v=wQ3JhXCJyiw only shows how fix images for “Layerslider” after importing demo preview on your server,

Thank you

Is anyone else having a problem with Product Gallery pictures not showing on new products?

Is this an upgrade issue?

Good to go apart from this! Thanks :)

lidplussdesign

Hello thestealthyfox,

Please upload all your images to “Features Image”, this option is not working now because since the begining the theme has been developed on woocommerce v1.6.6,

We are planning to update our theme at the begining of next week, this function will be available,

Thank you

thestealthyfox

Featured image only lets me upload one image?

I’ve tried to hold down control to select more than one, but it won’t let me…

lidplussdesign

Hello thestealthyfox,

You can upload to “Featured Image” as many images as you want, set only one image for featured image after uploading process,

Thank you

Saci112 Purchased

How can i change/delete Shop Men, Shop Kids, Shop Women on the frontend? The Front Page does not contain that info!

Thanks

lidplussdesign

Hello Saci112,

Please find the “Header Content” in front page “Editor” => “Front Page Options”,

Thank you

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