33 comments found

It would be good to answer these questions directly on this post as others can see and learn from your answers. Please if possible reply to this post with answers.

Cheers,

Ginge.

ThemesArena

Hi,

Is it possible to send us screenshots about what you want to achieve because it is very hard to imagine by reading.

The reason I wanted you to email is, it is not possible to send any file here.

Thanks

ThemesArena

You can find the contact form at the bottom of this link.

http://themeforest.net/user/ThemesArena

Thanks

Hi, Please email me your email address so I can send screenshots.

Cheers,

Ian.

ThemesArena

You can send all you queries to themesarena[at]gmail[dot]com

Hi,

I can’t find any documentation regarding the more than 100 shortcodes that are included in this great theme. Where can I find this?

Thanks!

ThemesArena

Hi,

You can upload the shortcodes plugin that comes with the package, then a tinyMCE icon will appear. You can generate shortcodes easily via plugin.

Thanks.

Default-user

I had version 1.0.2 and couldn’t find any plugins in the package, but I just downloaded the latest version 1.0.3 and found the shortcodes plugin.

Thanks! :)

ThemesArena

You are welcome!

Hi, I’m having problems with the slider image on my homepage. When I view the site via Safari the slider image is positioned not where it should be and appears like its been indented with the far left of the slider starting over half of the site homepage but appears fine in firefox? please can you check at http://www.traininglatitude.com not sur why this is happening but needs fixing, please can you look into this for me. If you need login details to my sites back end then let me know and I can provide via a private message.

cheers,

ian.

ThemesArena

Hi,

Your image size is smaller than it should be for the full-width slider.

For further information pls contact us via contact form.

Thanks

but the image is 1800px in width and appears fine in ie and firefox? I don’t think the size is an issue as doesn’t appear this way anywhere else??

ThemesArena

Hi,

1800 px is small. Please use 1920×360 for the best result.

Thanks.

Hi, Im really sorry to disagree but the slider appears not to be centred and is very off center, I feel this is the problem and if I resize image then I fear that the problem will still be there! is gotta to be an alignment issue, hasn’t it?

Ginge.

ThemesArena

Hi,

The full-width slider is not for smaller images, please kindly make your images bigger and try.

P.S Support is not provided on Comments section. Please contact us via contact form or email to themesarena[at]gmail[dot]com for further help.

Thanks for understanding.

Sorry about that, have sent a new message to your email!

Thanks in advance,

Ginge.

Strange! must just be my machine as have viewed the site through Safari on another machine and all appears fine! I have emptied cache, history and still appears that way? sorry to waste time and I appreciate your feedback to date!

Ginge.

defs Purchased

No breadcrumbs in posts? :(

Thanks for coming back. Great looking theme. Sure hope you regain the momentum.

A huge treasure underneath the hood.

Just purchased…

thity Purchased

Hello, I’ve just buy your template and something seems not working well. In my page, set as a slider page template, I can see the slider but all the pictures (different sliders) are in first screen and they don’t move.

You can see my test on this website : http://www.letrognon.com/FJEP/

Thanks

Thierry

ThemesArena

Hi thity, just replied your email! Thanks.

jamiek8 Purchased

I’m not sure these guys are listening. I purchased the template and sent a support request two weeks ago and there has been no answer.

I think we lost $45.00; I can’t get the template to work either.

ThemesArena

Hi Jamiek,

I was on holiday. Now I am back. Replied your support request.

Warm Regards.

Can the responsive feature be turned ON and OFF?

by
by
by
by
by
by