229 comments found

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
ekipnis Purchased

There is a very nice theme, but we have two issues:

1) How can we change order of menu items? Menu seems to be dynamically generated and doesn’t use standard Menus component, which makes it somewhat difficult to change order of menu items after pages got created.

2) It looks like sidebar on Contact page is required. Even when it is empty under Widgets, content still appears on the page. Can this be eliminated?

Otherwise, very nice template!

internq7

Hi,

the theme should support the WordPress native “Appearance -> Menus” section for creating a menu there. Make sure you have the latest version of the theme.

For the Contact sidebar, you can add some widget to it, like map, address, business hours, whatever you see fit might be useful in a contact page sidebar.

Regards

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

Hi! Thank you for the amazing theme and the awesome support. I’m having an issue with the CU3ER. I’ve tried reading the doc but can’t seem to resolve it. Images only show on like 70% of CU3ER area. The remaining space is set with a background color (red, pink, transparent). All images are set to 940px by 300px. If I replace the CU3ER with a static image I don’t have a problem. However I’d really like to be able to use the CU3ER.

Any ideas? Thank you.

internq7

Hi,

make sure you always create your images the same dimensions (width x height) and with accordance with the slider width and height, that’s really important. Once you re-upload the images make sure to purge the cache and “hard” refresh the page in your browsers.

Another thing that comes to mind is that it’s possible you accidentally zoomed in or out in your browser so just reset the zoom and should go back to normal display, in Firefox you reset the zoom by Ctrl+0

Cheers

Default-user

Thanks for the reply. You were right it is a zoom issue. I did a bit of digging online and it looks like CU3ER does not support re-sizing after zoom. I think I’ll stick with a static image. The users of my site are likely to be folks like me with large monitors that prefer to zoom in.

internq7

I don’t think this is isolated to Cu3er, but in general Flash doesn’t scale well. So, any slider that is flash based or any other element that is flash based will have this issue.

Regards

Default-user

That makes sense. In any event the theme is still fantastic with or without the CU3ER :)

internq7

Thank you, glad you like it :)

Cheers

  • Bought between 50 and 99 items
  • Has been a member for 4-5 years
osheyi Purchased

Is it safe to upgrade to WP 3.6?

internq7

Yes it is, you may go ahead and update :)

Regards

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years
  • United States
AreteAD Purchased

Hello,

Can I have the log-in button in the upper right? in place of the search area?

Thank you for the great support!

Default-user
AreteAD Purchased

or under the search area?

internq7

Hi,

sure you can, but you’ll have to replace the Searchbox HTML code located in “header.php” of the theme’s files with your button code, so you do need to know a bit of HTML and possibly CSS to style or position your button where you want it.

Regards

  • Bought between 50 and 99 items
  • Exclusive Author
  • Has been a member for 3-4 years

Hi there,

I’ve been using this theme on our site for about 6 months now and I’ve updated Wordpress, but the lightbox effect and drop downs shortcodes don’t work. You can see that here:

Gallery: http://tinyurl.com/n3g2zfr

Drop Down: http://tinyurl.com/k62pg9q

internq7

Hi,

Please downgrade, as soon as I test and make the theme compatible with the latest WordPress I’ll post on the description page, if you go check the listed WordPress versions that are supported by the theme they stop with 3.5.

Regards

  • Has been a member for 0-1 years

Hi

I loved your theme. I am complete new to this websites things and a friend who help me setup the website with your theme did a wonderful job setting up everything i need. However, now that she’s away for vacation and i am at lost how this website works at all.

How does the contact page work? nothing happens when i put in a dummy contacting person’s name and email. Shouldn’t i receive emails with my registered email?

Thanks and BR

internq7

Hi,

I’d have to see your site to be able to tell how the Contact page was built, maybe he didn’t use the theme’s native Contact page template. You can send me an email with a link to your site through my Profile page.

Regards

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hi,

I am a little into html and CSS.

I want to change the “labels” at the contact-page so that it says “Name” “E-mail” “Phone” “Your Comment”. Where can I change that?

Thanks alot :)

internq7

Hi,

please email me so I can give you instructions via email, it’s harder to do it here. You can send me an email through my Profile page.

Thanks

  • Bought between 50 and 99 items
  • Has been a member for 4-5 years
osheyi Purchased

IS it ok to upgrade to WP 3.8?

internq7

Yes, it’s OK :)

Regards

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

I am having trouble adding my own custom banner as the header.

Below is where I am at, I am wanting to add this banner to the header http://bailbondsauroraco.com/wp-content/uploads/2014/01/Bail-Bonds-Aurora-Header.png

I have gotten the editor/ header/ wrapper 1, but how do I change it from there?

internq7

Hi,

this theme doesn’t have an option to change the header background image, something like that would need to custom code, please be advised that the free support we provide here is limited strictly to the theme’s default features or any technical issues with the default theme, we don’t do customizations.

I can try to guide you a bit, the CSS ID that you need to assign your background image is the #top

Regards

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