webcreations907

webcreations907 supports this item

Supported

1995 comments found.

Need Support?

This part of the forum exists for you to ask your PRE-SALES questions and I will answer them all as quickly and as honestly as I can.

If you have already purchased the theme please post ALL support related questions to the theme’s support forum.

The support forum has been set up to provide you with a better support experience and needed features like image uploading, code inserting/highlighting, search topics, and much much more.

It’s a fast becoming great community with lots of useful info.

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You can subscribe to the Support Forum HERE

Thanks :)

Does this template work within the Genesis framework for Wordpress?

hello i can’t inscription on forum i ad my purchases code ( can’t send private message) and i dont have my identifiant and password i try repeat password and i d my mail address after i have this message ” check you email for confirmation ” but i dont have mail….its bad i try registration with my purchases code and i have this message Sorry, but that item purchase code has already been registered with another account. Please login to that account to continue, or create a new account with another purchase code. what solution ????

I had another Developer work on a site last year for me who used this theme and provided me the licence details for me to be able to access updates and support but as he purchased the theme under his own name I don’t seem to be able to do this. Can you please assist?

Hi, is there a way to hide the site logo from the menu bar once the menu far scrolled-up and is on the top of the screen? like a ‘auto-hide’ logo option. thanks!

The dropdown menu doesn’t work properly in ie on Windows 7 machines. It drops down with a space under the navigation link and there is no way to click on the submenu items. My client had me remove the dropdowns completely. Is there a fix for this type of issue?

Can´t access to item support, I want to know how to change size of Font on Header Options (it´s the text on header parallax) hope you can help me thanks

I tried with custom css writing ”.fullheader h2{font-size: 38px; }” but nothing happens

solved: .entry .message h2 { font-size: 30px; color: #231F1F;}

Having problems with the page load times, so slow that our Pingdom monitoring service is reporting the site as down. We are using the Full Screen Slider, but with very lowres images. Not sure if it’s the only problem, but they are loading last, any suggestions on loading them sooner, or what else could be wrong, would be greatly appreciated. Here’s the site: www.maxcreative.com Thank you!

How I can reduce the size of the text of the slide?

Need Support?

This part of the forum exists for you to ask your PRE-SALES questions and I will answer them all as quickly and as honestly as I can.

If you have already purchased the theme please post ALL support related questions to the theme’s support forum.

The support forum has been set up to provide you with a better support experience and needed features like image uploading, code inserting/highlighting, search topics, and much much more.

It’s a fast becoming great community with lots of useful info.

Register to Support Forum

Search Support Forum

FAQ’s on Support Forum

You can subscribe to the Support Forum HERE

Thanks :)

SavvyWeb

SavvyWeb Purchased

Someone has used my licence code to register for the forum…so even though I purchased the theme I can’t get support, if you could help it would be appreciated. Thanks

SavvyWeb

SavvyWeb Purchased

I have also gone through all the documentation and the header won’t show on the site…

Hello,

Can you send me an email with your license code and will see if I can find it on the support forum.

You can send email from contact form on This Page

Thanks.

Hello

Sorry, if the questions has been answered already. If I buy this theme and have to develop it on another domain for the same project and will delete the test / develop site after the deployment, can I do this with one license, as there won’t be any more uses except for one domain?

Thanks

Hello,

Should be fine as long as it’s just made/active for one domain.

Thanks :)

Hello, multi language site is possible ? thanks

edit : I see it possible sorry ;)

Hello my Page Sections doesn’t appear on the menu section! Any idea why?

Hello,

In the top right corner on the menus page, click the “Screen Options” tab and put a check for “Page Sections” and that should show up for you.

If you have any further issues or questions let me know on the Theme’s Support Forum.

Thanks :)

That’s perfect thank you!

Hello,

Question: Every time there is a Wordpress update, we get an error message on the admin:

Fatal error: Call to undefined function get_avatar_data() in /home/phil/public_html/wp-includes/pluggable.php on line 2367

It get fixed when restoring this file from the backup. This issue happens only with this theme. Is this something known? is there a specific file we need to update from the latest version? (the theme is customized so we cannot update everything).

Thank you.

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