386 comments found

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hello,

Is WordPress 3.8.1 supported? Looks like there are a couple comments on the support forum, but I’m not able to see the reply whether it is. Since the theme hasn’t been updated in a few months I could understand if this wasn’t the case.

Thanks! Brian

SwiftIdeas

Hi Brian,

We’re using 3.8.1 on the demo, and it’s working 100% :)

- Ed

  • Bought between 10 and 49 items
  • Exclusive Author
  • Has been a member for 5-6 years

I have exactly the same issue as simplestorydesign from a year ago. I had all my settings set-up, I did save all changes and it came back saying “Options Reset”. I realise you have already answered the query, however, can you walk it through with me step by step please since I’m slightly confused about where to get the update functions.php and where exactly to insert /js/jquery-ui-1.9.2.custom.min.js

Please help!!

SwiftIdeas

Hi there,

If you update to the latest theme version, then this issue should be resolved. What version are you using?

- Ed

Default-user

Hi Ed,

I have updated, the version I have is 3.8.1

Default-user

if you are talking about theme version it’s 1.5 and apparently I’ve updated all my themes…

SwiftIdeas

Theme latest version is v1.9, you’ll need to download from ThemeForest and overwrite the files. Auto-update was added in v1.7

- Ed

Default-user

Will that I mean that I lose everything on the website?

SwiftIdeas

No, all the content is saved in the database.

- Ed

Default-user

I have tried to install the theme update, but it just uploads another version 1.5… Could you please walk me through the steps in order for my theme to update without losing any data..

I’d really appreciate it!

Best,

Default-user

scratch that, i hadn’t activated it… sorry! thanks for you help!

SwiftIdeas

No worries, glad you sorted it :)

- Ed

  • Bought between 50 and 99 items
  • Has been a member for 2-3 years
  • Canada

Hi there! Can you tell me if woo-commerce is compatible with this theme?

SwiftIdeas

Hi there,

Yes, it’s compatible :)

- Ed

SwiftIdeas

Hi there,

Yes, it’s compatible :)

- Ed

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

Hey,

On the single page of the a blog post the Featured Image has a ’ ”> ’ on top of the image and the title is “

If there any change I could remove the ’ ” />’ and have the title be the alt of the image?

Here is an example: http://www.crawfordcommunications.com.au/seven-times-brisbane-wasnt-the-worlds-ugliest-city/

Thanks

SwiftIdeas

Hi there,

Please can you ensure that you have the latest theme version and try disabling any plugins you have active, as it looks like something is corrupted on your install. Tested here and working fine – http://ability.swiftideas.net/?p=154

- Ed

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

Hi guys,

I saw that in mobile view, the regular menu pops up in between ‘pages’. Is that supposed to happen?

http://i.imgur.com/8PZoti3.jpg
SwiftIdeas

Hi Rob,

Yes that is, just as a way for you to easily navigate on a long page. You can hide that with:

nav.section-nav {
display: none!important;
}

- Ed

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

Hi!

The homepage slider on my client’s website stopped working well after it worked fine for a couple of years. The slideshow moves all the way to the right side of the screen when viewing the site on tablets or mobile devices (or when shrinking the screen to those sizes). I’ve updated the website to to the latest version of WP and PHP to make sure that wasn’t the problem but it doesn’t seem to help.

Here’s the website: http://www.sozni.com.

Can you recommend any way to fix this?

Thanks!

SwiftIdeas

Hi there,

Add this custom css to the box within theme options, that will sort it!

.home-slider-wrap {
clear: both;
}

Hope that helps!

- Ed

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