387 comments found

zelenko Purchased

Hi Ed,

Another question for you, is there a easy way to implement captcha or any other way of spam protection in contact form?

Thanks

SwiftIdeas

Unfortunately not at the moment. We are looking into hopefully including this in a future update though.

- Ed

3rdPLACE Purchased

Hi, I can not understand how to enable the slideshow on the home page: can you tell me exactly all the steps to do?

SwiftIdeas

Hi there,

Have you checked the documentation? We’ve covered the setup there. If you still need help, make sure you first:

1 – Have created a page using the one page template. 2 – Have set this page as the home page. 3 – Have enabled the showcase section in the Theme Options. 4 – Have added slides within Showcase > Add New.

- Ed

Hi , I have a problem with the template.

when I navigate to a different page , for instance a registration page and then want to go back to the main page, I have to click on Home, if I click on blog , portfolio, contact us , etc. I get a blank page. so basically I cant link directly to one of the sub pages on the main page.

I hope you have a solution for me.

Default-user

Thx, it was just the blog page thats not working, but I think it might be some of the theme settings.

SwiftIdeas

Make sure you don’t have the posts page set in Settings > Reading.

- Ed

Default-user

Thanks now its working, thx for the template

Hi Ed, Having just downloaded the Ability theme, I’m interested in using a Child Theme for the sake of additional CSS while retaining the ability to upgrade when changes happen to the parent theme.

Is there anything I should keep in mind in the child scenario? My first attempt resulting it the WordPress dashboard being unable to find/load: wp-content/themes/ability-child/admin/admin-interface.php because it’s within the parent theme’s folder instead.

Thanks, Andrew

SwiftIdeas

Hi Andrew,

If you’re just looking to add CSS, you could do this in the custom css box within Theme Options. If you’d still like to use a Child Theme, just copy across the /admin folder to it.

- Ed

pixelparlor

Ah – not sure why I hadn’t thought of that yet (copying the admin folder over), thanks! I prefer to edit a CSS file and push it up via FTP rather than the custom CSS box.

Cheers, Andrew

SwiftIdeas

Sure, glad I could help.

- Ed

Hi Ed,
a couple of more questions:

1.) How can I turn off/make invisible the Divider for the whole website? I read in a previous post how to make it invisible just for the home section. This works, but I want it for the whole site. I’m working mostly with single wide pages.
#home .divider { display: none; }"

2. Is it possible to make the space between the pages closer?

3.) For some reason the Gallery in a single-page is not working. The 150×150px Preview of the Gallery Elements are shown correctly, but if you click on one item it says: “Image cannot be loaded. Make sure the path is correct and image exist.”.
What to do? Thank you very much! :-)

SwiftIdeas

1 – Use the following instead:

.section .divider { display: none; }

2 – Sure, use the following:

.section .divider { margin-top: 20px; }
.section { padding-bottom: 20px; }

3 – Make sure you set the gallery image settings to link to the image file rather than the attachment page – this can be done in the media uploader within the page.

- Ed

penguin_race

Cool :-) Thanks!

How can I translate the theme in french? Is there already a translation somwhere?

Thanks!

SwiftIdeas

Hi there,

You can translate the text strings in Theme Options > Translation.

- Ed

What is the best size for the post featured image?

SwiftIdeas

420×290 or bigger.

- Ed

Hi. Nice Theme. I’m planing on buying this theme but first I need if it’s posible to create independent pages? and if it is compatible with Yoast SEO?

SwiftIdeas

Yes you can create independent pages without any issues, and yes it’s compatible with Yoast :)

- Ed

Hi Ed

I want to change the portfolio title to Solutions , I’ve changed everything except the title Atribute. Now my menu says Solutions, but my title on the page its scrolling to says portfolio , is there a way I can change the display label of the Portfolio page to Solutions?

SwiftIdeas

You can change that text in Theme Options > Translation.

- Ed

Hi Ed – loving your work :) I have small question:

How do I change the colour of the text on the home page tagline?

Many thanks in advance.

SwiftIdeas

Use the following custom css in the theme options panel:

#tagline p {
color: #000;
}

- Ed

Default-user

Yowzers, that was a swift reply! PERFECT, thank you.

BTW for anyone thinking of buying this theme – as a Wordpress novice, I found the installation and set up of the theme to be straightforward, and with the help of the documentation, even learnt a few new tricks aswell. Factor in some s**t hot tech support and you can’t go wrong.

SwiftIdeas

:D thanks for the feedback, glad to know we’re doing a great job!

- Ed

Hey! This looks great! Is there any way to embed a sound cloud player in the portfolio? If so, I’m in :)

SwiftIdeas

Hi there, thanks! :)

Yes, you could embed it within the content of the item (where the text is below the details).

- Ed

Hi there,

I started reading through your documentation and found a couple of spelling mistakes. I just wanted to let you know!

Under D) Included Files for flexslider.css.. “styling” is spelled wrong. Also, under the heading that says “Custom Page Templates” for Portfolio Templates..”portfolio” is spelled wrong.

SwiftIdeas

Thanks for pointing that out, have just fixed it :)

- Ed

Hello,

We are looking for a responsive onepage theme for a business site. I am reviewing your theme for our website redesign. To determine if we should purchase your theme, I have the following questions: 1. Can each vertical section of the onepage have its own screenwide background picture? 2. Is it possible to define 2 separate main pages, where each is a onepage, with their own layout settings? 3. Is it possible to have shortcut buttons positioned on each subsection of the onepage layout for a CTA?

If one or more things are not possible, please indicate possible workarounds,

Thank you very much in advance!

Kind Regards, Jeroen Jonker

SwiftIdeas

Hi Jeroen,

1. Yes that would be possible, but you would need to do it through custom css. Each section has a css ID, so you could target that.

2. Only one one-page template is possible.

3. Again, you would need to add this to the php, unless it’s a page that uses the default page content.

Hope that helps.

- Ed

Hello,

We are looking for a responsive onepage theme for a business site. I am reviewing your theme for our website redesign. To determine if we should purchase your theme, please indicate 1-3 example websites using this theme.

Thank you very much in advance!

Kind Regards, Jeroen Jonker

SwiftIdeas

Just replied to your previous comment. Unfortunately we don’t send on customer’s sites without their permission.

- Ed

Hi Ed,

I’m using the “MediaElement.js” Plugin (http://mediaelementjs.com/) to play Audio-Files in the Theme. On my Mac Products it’s working fine, but my costumer told me that he has a few complaints that it’s not working. What do you think? Is the Plugin not the first choice or are just the browsers not up to date where it is not working? Do you have a recommendation for an audio player that suits perfect to your theme?

Thanks a lot again, Anna

SwiftIdeas

Do you have anything else to go on other than “it’s not working”. My guess would be outdated browsers.. Unfortunately I don’t have any experience with audio player plugins – sorry!

- Ed

Two questions:

My “view more” for the Blog Template does not take it to all the blog posts. How do I fix this? I have blog chosen in the Theme options under Blog – View All Link.

and

where do I find the image file for the buttons? I need to make a brown one.

Thanks for your help

SwiftIdeas

Could you please log a support ticket at http://support.swiftpsd.com with a link and login so that I could take a look please?

Thanks,

- Ed

Default-user
bjtumanut Purchased

ok, done

SwiftIdeas

Resolved and replied :)

- Ed

karrem Purchased

hi Ed,

i’ve got problem with contact form. Generally it isnt working. I tried with several email addresses. The only place where I can configure it is ‘theme options’->’contact options’. Or is there any other way to do it? Maybe you have an idea what could be wrong or anybody earier got similar problem? w.

SwiftIdeas

Make sure you have the contact page selected in Theme Options > One Page Options :)

- Ed

Default-user
karrem Purchased

hah, thanks for quick anwser. its working:) really great customer service :D w.

SwiftIdeas

You’re welcome :)

- Ed

Good afternoon Ed, hope you can help with this ‘un…

On the contact form, how can I add a box for a customer to add their contact number?

Thanks in advance. Matt

SwiftIdeas

Hi Matt,

You would need to edit template-home.php, and template-contact.php. You would need to add the new field to both, and add the variable into the php at the top of template-contact.php to include it in the email.

- Ed

Default-user

Thank you Ed. OK, so I can see how to get to those two php files, but – given that I am a coding numpty – could you tell me what I need to input and where? Apologies for being a pain.

SwiftIdeas

Apologies, but unfortunately we simply don’t have the time to be able to offer customisations with our support. We recommend that you maybe look for a freelancer to make any customisations if you aren’t comfortable with making the changes yourself.

_ Ed

rvddekock Purchased

Hi Ed , I’ve encountered a little problem. When I Upload a custom background image for the portfolio showcase background, it still shows the preset background on the single page(home page) but the custom Background on the portfolio blog post.

Its the same when I imbed a linked in profile widget. It only shows on the blog post and not in the portfolio showcase (on the one page home page)

How can I fix the portfolio showcase ?

SwiftIdeas

Please can you log a support ticket with a link so that we can check this out? http://support.swiftpsd.com

Thanks,

- Ed

rvddekock Purchased

If I can hide the background image of the portfolio showcase , that would help a lot as well?

SwiftIdeas
.single article.type-portfolio, .portfolio-ajax-drawer {
background: none!important;
}

- Ed

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