An introduction to support on Envato Market

  • Envato staff look over every item before it can be sold on Envato Market.
  • Technical items contain help files to introduce you to the item and its components.
  • Authors can choose to support their items but this is optional and may vary.

Author support for this item

The author of this item, SwiftIdeas, will respond to buyers’ questions and provide limited support through their own support system.

Additional information from SwiftIdeas:

We have a super support team to handle all of your questions, with a usual weekday response time of less than 12 hours. Please take advantage of the free support provided, by signing up on our support site.

Thank you very much for the purchase, and we look forward to helping you!

Go to item support

Common WordPress Installation Issues

Missing style sheet error when installing the theme

A common issue that can occur with users new to installing WordPress themes is a “Broken theme and/or stylesheets missing” error message being displayed when trying to upload or activate the theme. This error message does not mean that the theme you have purchased is broken, it simply means it has been uploaded incorrectly. Luckily, there is a very easy fix.

Frequently Asked Questions

Can I resize the showcase slider? I want to make it smaller.

Sure, just add the following to the custom css box within the Theme Options panel:

.home-slider-wrap {margin: 0 20% 40px;}

The 20% value can be changed to whatever you like.

- Ed

When to contact Help Team

Authors are experts on their own items, but if you're having trouble using Envato Market you should come straight to Help Team.