An introduction to support on the Marketplaces
- Envato staff look over every item before it can be sold on the Marketplaces.
- Technical items contain help files to introduce you to the item and its components.
- Authors can choose to support their items but this is optional and may vary.
Common WordPress Installation Issues
Missing style sheet error when installing the theme
A common issue that can occur with users new to installing WordPress themes is a “Broken theme and/or stylesheets missing” error message being displayed when trying to upload or activate the theme. This error message does not mean that the theme you have purchased is broken, it simply means it has been uploaded incorrectly. Luckily, there is a very easy fix.
Frequently Asked Questions
How do I create a child theme?
A child theme is a great way to make small customizations to Ablaze without making changes to the core theme files. Ablaze needs two files to get a child theme working properly: style.css and functions.php.
1. Create a folder in your themes directory and call it ‘ablaze-child’ 2. Next, create two empty files named ‘style.css’ and ‘functions.php’ 3. Copy this code into ‘style.css’:/* Theme Name: Ablaze Child Description: A child theme for Ablaze Author: Spacehead Concepts Template: ablaze */4. Copy this code into ‘functions.php’:
<?php
function child_theme_style() {
wp_enqueue_style("child", get_stylesheet_directory_uri() . "/style.css");
}
add_action( 'wp_enqueue_scripts', 'child_theme_style', 100 );
And you’re done! For all css modifications, add them to the new style.css.
If you want more info, check out the WordPress Codex here: http://codex.wordpress.org/Child_Themes
When to contact Envato Support
Authors are experts on their own items, but if you're having trouble using the Marketplaces you should come straight to Envato Support.

