46 comments found

  • Has been a member for 1-2 years

Hi KulerThemes,

Is it possible to keep the upper part of the shop (from top to the end of the slider) and just place a simple grid of products below that without any text or information (just pictures) like this Big Cartel shop did: http://tinyurl.com/oaaycv4

Thank you in advance

KulerThemes

Hi,

Thanks for purchasing our product !

Please submit your question to our Dedicated Support forum, our developer will assist you in this matter.

To update your account in our system, please take a look at “How can I get product support if I purchase your theme via 3rd party marketplace ?” in FAQs section.

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

I already send a message 6 days ago. And I’m still waiting for a answer Your customer support is very slow

KulerThemes

Hi,

Could you please provide the link to your thread in our support forum so we can check the progress for you ?

KulerThemes

Hi! Please re-check again our support Pioneer had answered you already in 24th March.

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years
  • United Kingdom

Installation on this theme is very poor and out of date.

KulerThemes

Hi, please take a look in our online demo : http://docs.kulerthemes.com/acceptus/ or you can submit your question to our Dedicated Support forum, our developer will assist you in this matter. To update your account in our system, please take a look at “How can I get product support if I purchase your theme via 3rd party marketplace ?” in FAQs section.

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
  • Hungary

Dear Khuler Themes! How can i get new modules blog manager and layer slider for this theme? It is not included the recent download!

KulerThemes

Please submit your question to our Dedicated Support forum, our developer will assist you in this matter.

To update your account in our system, please take a look at “How can I get product support if I purchase your theme via 3rd party marketplace ?” in FAQs section.

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years
  • United Kingdom

Hi

I have installed all the modules but after seeing your demo admin section you have I noticed I am missing the BLOG extensions and the Kular Layer Slider Extension. Any reason why I dont have these with my download package ??

KulerThemes

Please submit your question to our Dedicated Support forum, our developer will assist you in this matter.

To update your account in our system, please take a look at “How can I get product support if I purchase your theme via 3rd party marketplace ?” in FAQs section.

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
gloovan Purchased

I removed the mobile version of the site, and on the phone(iPhone) layout changes when you scroll the page, and on the tablet’s all right. some text increases and then decreases

thephones.ru

KulerThemes

Please. you can submit your ticket to our support system instead : http://support.kulerthemes.com/ Please make sure that you will have to update your account in our system first, for more detail you can take a look at “How can I get product support if I purchase your theme via 3rd party marketplace ?” in FAQs page http://www.kulerthemes.com/faqs/ Best regards, Kulerthemes Team.

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