ThemeMakers

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83 comments found.

Hi i have submitted a ticket a few days and waiting for response..

JackTM

JackTM Author Team

Hi there,

Most likely you have submitted ticket Friday night or on Saturday and please be advised we are closed on weekends and provide support within business days, so your ticket will be replied within Monday.

Regards, Jack

Hi i have again submitted ticket regarding with tweeter feeds because still i can’t see any tweeter feeds on my site..plz find solution..Thank you

JackTM

JackTM Author Team

If you submitted a ticket then it will be replied. Please note there is no need to double post the information about your created ticket since it will not speed up the reply process, because we have a tickets queue and all tickets are being handled accordingly, thank you.

Regards, Jack

Hello.

I have a question.

In iten “Folio” when selecting the first category in the event “video” and then move to “Services” in the top menu, the selection does not change, remains in “Folio”.

I wish you fix it “Live Preview” for me to make sure that it is not a bug unsolved.

I will do purchase safely.

I’m sorry for late response. We finally were able to check that, and defined no issue in that section that you asked previously. The only thing is that when you click “Video” tab, it includes a small amount of items in that section, that’s why it’s not enough to switch main menu to Services or whatever else as an active. As a solution in that you could set min-height property to 700px for the section, that contains portfolio items filter.

Regards, Alex

Better a late response to no response. Why not implement this solution to the Live Preview? I’d like to see in operation.

Thanks

Check it out then.

Hello,

great theme.

I have only one problem; When i try to change something in the style.css (like colors), then i just get completely blank pages on my website. How is possible?

I tryed to contact your support system, but after many days I still wait for an answer.

I know how to work on HTML and CSS, but when i change the color of something for example, I get those white pages.

Any help?

JackTM

JackTM Author Team

Hi there,

That’s really an odd one, usually all tickets submitted are being replied within 24-48 hours, Could you please re-submit a ticket with all details provided so our support guys would be able to review on your website and will do their best to help you.

Regards,
Jack

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