32 comments found

Worst customer service of any theme I’ve purchased.

THBThemes

As we’ve replied to you via mail, the page has been manually modified. It’s not possible for us to know what the problem is unless we see the actual code of the “broken” page; in the meanwhile, as we’ve explained in our email communication, we’d suggest to backup your modified page, and replace it with the regular one from the theme package (the page.php file).

As for all of our customers, support is available at our support forums only, http://support.thehappybit.com , so please open a new topic there about the issue you’re experiencing, and we’ll be glad to help.

If you think this is bad support, we are sorry, but we don’t know how to help you.

Cheers.

crucials Purchased

How can I set the full width slider not to zoom when it is in full screen mode? I want it to be the exact height and width of the image I have uploaded so the clarity is perfect? Please help.

crucials Purchased

I apologize, please disregard the last comment. I found it! Great theme!

THBThemes

Hey there,

glad you solve it, anyway if have other issues support for all our themes is available through our Support Forums at http://support.thehappybit.com , please feel free to open a new topic on the subject and we’ll answer your question as soon as possible.

Cheers,

I get this error when loading the slider. I have 4 slides on the home page and it doesn’t rotate and the error is: Uncaught TypeError: Property ‘undefined’ of object #<Object> is not a function. The URL : http://www.urlgone.com/5c2642/

THBThemes

Hi there,

please open a new topic on the subject over at our Support Forums ( http://support.thehappybit.com ), and we’ll answer your question as soon as possible ;)

- The Happy Bit

I get this error when loading the slider. I have 4 slides on the home page and it doesn’t rotate and the error is: Uncaught TypeError: Property ‘undefined’ of object #<Object> is not a function. The URL : http://www.urlgone.com/5c2642/

great theme but i have serious problems with the columns shortcut, how i can setup the latest column? in other themes i usually use the [one-fourth-last] to setup the lastest column of four, but here just doesnt work whit or whitout that… how i can do it?

THBThemes

Hi there,

the correct syntax is [one-fourth last], anyway if you have other issues please open a new topic on the subject over at our Support Forums ( http://support.thehappybit.com ), and we’ll answer your question as soon as possible.

Cheers,

Hello,

is it possible to use the own Logo in the Header?

THBThemes

Hi there,

yep, you can upload your own image, or use a simple text as logo.

Cheers!

Hi,

This theme is absolutely beautiful. I’m going to buy it for a company. I have a feature idea : what about adding custom post formats ? It would be nice to have ability to publish quote, image, embed video, standard post, etc… and make the theme display them pretty.

Thanks.

THBThemes

Hi there,

we’re in the process of relaunching our themes business (http://themes.thehappybit.com). We’ve got a lot of things coming up which include revisiting previously released themes, bringing AcidRain as well to the next level, including adding full-blown post formats support.

Stay tuned!

Thanks ! I have already subscribed, so I’m waiting for your notification ;) Will Acid Rain stay globally the same (graphics, functionnalities, etc) ?

THBThemes

Hi there,

thanks for the subscription! Yep AcidRain will stay the same, and will also have additional functionalities, as all of our themes will ;)

Stay tuned!

anewday Purchased

Awesome theme! Very easy to use and customize.

In place of a logo, I’m using a wide website banner. The primary menu is overlapping. How do I get the menu to appear below the banner?

THBThemes

Hi there,

you could try setting the logo to be centered in the header from the admin panel ;)

If you need anything else, please open a new topic on the subject over at our Support Forums ( http://support.thehappybit.com ), and we’ll answer your question as soon as possible.

Cheers

Hi guys, I’m really enjoying working with these theme. I’d like to know how to disable the hyphenation for the slogan in the homepage (http://cl.ly/P0je). Thing is hyphenation doesn’t work in spanish the way it works in english so I’ll have to disable it.

Thanks a lot.

THBThemes

Hi there,

from css/framework.css remove -webkit-hyphens: auto; -moz-hyphens: auto; hyphens: auto; from p styling at line 727 728 729.

If you still have issues please open a new topic on the subject over at our Support Forums ( http://support.thehappybit.com ), and we’ll answer your question as soon as possible.

Cheers

Hey, Theme looks great!

One question, is there a way to stop the images opening up in prettyPhoto?

This seems to be stopping me linking to other pages as every time the image is clicked I get a light box pop up.

THBThemes

Hi there,

as stated in our Support section for this item ( http://themeforest.net/item/acidrain/2950376/support ), support requests submitted via comments on the item’s page here on ThemeForest will all be redirected to the forum, so please open a new topic on the subject over at our Support Forums ( http://support.thehappybit.com ), and we’ll answer your question as soon as possible :)

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