341 comments found

Hi Everyone,

Just wanted to let you know that we have a dedicated support site here :
http://pexetothemes.com/support/
So, if you have any support questions, can you please use our support site to post your questions – we will do our best to assist :)


Is this theme wordpress 3.6 ready?

pexeto

Hi,

Yes, it is – we have released an update several days ago that is fully 3.6 compatible.

Hi! You have a responsive solution for the acoustic theme? Thanks and congratulations for your beautiful style.

pexeto

Hi,

Thank you :)

At this point the theme is not responsive, however it looks and works well on mobile devices.

I updated wordpress and the slider went away. Any suggestions? Also the black and white feature on the home page is disabled. http://thesoundofakiss.com/
pexeto

Hi,

We have a dedicated support system where all the Pexeto items support is handled, so we kindly ask you to use our support system here:

http://pexetothemes.com/support/

to post your support questions. Thank you!

P.S. At this point there aren’t any known issues, so can you please also temporarily deactivate all of the plugins installed as this may be related with one of them?

Default-user

That was it! Thanks.

Hi

With the zoom slider can the thumbnails be shown below the main image like it is for the nivo slider instead of being displayed to the left of the image

pexeto

Hi,

By default the zoom slider doesn’t support such kind of thumbnail layout, I’m sorry.

baischana Purchased

The Acoustic theme is not responsive. Do you plan on making this theme responsive? It would be wonderful to add responsive to this theme.

pexeto

Hi,

At this point I can’t really say for sure, as the theme contains lots of complex functionality, such as sliders, galleries and portfolios, which were not initially designed for a responsive layout and may require to be recoded from scratch in order to make them responsive. But other than this, the theme looks and works well on mobile devices.

iandv Purchased

In the footer widgets by default these are empty when you install the theme

How do I add in a

Twitter feed in one of the footer column Facebook feed in another footer column Custom HTML in another footer column Contact us form in the final footer column

pexeto

Hi,

I can see that our support members have already posted replies to all of your tickets, you can check the regular response time on our support site in the Terms and Conditions page.

Default-user
iandv Purchased

Yes I can see this now many thanks for your support so far, excellent

pexeto

It’s good to hear this :)

Hello. I think about buying your theme. But there is one question I have about it. Does all these page layouts that you have in there (Discography, video, etc) split by category? I mean, can I have a dropdown menu under Videos, and view there lets say Trance music videos and House music Videos on different pages?

pexeto

Hi,

If you are asking whether you can have different galleries with different categories/items displayed in each of them and use the main navigation to open these galleries (rather than a category filter within the page) – yes, you can accomplish this with the theme.

combyavm Purchased

Hello, thank you for the theme. I would like to know how to make 3 different portfolios. That is to say; 3 completely distinct pages to have in the wordpress back office: Portfolio 1 Portfolio 2 and Portfolio 3. I imagine that I will need to add lines in function.php and then create the files portfolio1.php, portfolio2.php, portfolio3.php in /www/wp-content/themes/acoustic/lib/functions but what are the modifications in the file that I need to make? Thanks in advance.

pexeto

Hi,

You can read about how you can setup multiple portfolio galleries with the theme in this article – it doesn’t require any code changes.

If you still have any further questions, can you please use our dedicated support system here:

http://pexetothemes.com/support/

as this is where all the Pexeto items support is handled. Thank you! :)

Hi, I love this theme and especially the slider, do u have a responsive theme that utilises the same slider (with thumbnails and ken burns) Thanks

Hi! I am a potential buyer, but would like to know if I can put video in the homepage slider? Thanks!

pexeto

Hi,

By default the slider supports images only, however you can add videos anywhere into the content of the page.

is this responsive?

pexeto

Hi,

The theme is not in a responsive layout, however it looks and works well on mobile devices. Also if you want you can take a look at our responsive themes: Mineral, Evermore, Expression and Photolux.

mmichaels Purchased

Hello! I just noticed an oddity on a client website that is running the latest version of Acoustic. The sidebar and decorative flourish are pushed down on the Blog but look fine on every other page (including single Blog posts). Everything was fine the last time I checked, and I haven’t made any changes since then.

I would tweak the sidebar positioning via CSS, but then that would mess up the other pages. Help? :-)

Thank you!

m. :-)

P.S. I also emailed you a private message with the client’s website url.

pexeto

Hi,

We have a dedicated support system where all the Pexeto items support is handled, so can you please use our support system here:

http://pexetothemes.com/support/

to post your support questions. Thank you :)

P.S. I have also suggested a few things that you can try in my email.

mmichaels
mmichaels Purchased

Thank you for the pointer regarding the invalid HTML in your email. I isolated the problem to the embed script for a video in one of the posts. I unpublished the post, and all is well now!

I appreciate your speedy response and your good work!

m. :-)

pexeto

That’s great to hear :)

Is this theme wordpress 3.7 ready?

Default-user
logojepa Purchased

Is it possible to change Main Menu fonts?? I can’t see the option…

Default-user
logojepa Purchased

should I change it in css file?

pexeto

Hi,

We have a dedicated support system where all the Pexeto items support is handled, so can you please use our support system here:

http://pexetothemes.com/support/

to post your support questions. Thank you :)
vangit Purchased

Hello. Im not certain what is called, but can I remove the “decoration” that appears on every page right above the footer? I searched on your support page and can’t find how to do it. Thanks in advance. stu

pexeto

Hi,

By default there isn’t an option to remove it, but it can be removed with a minor CSS modification – can you please open a ticket with your question on our support site, so that our support team can provide the CSS snippet. Thanks

===================IMPORTANT====================

Hi Everyone,

We’ll be on a vacation for several days. During this period we won’t be able to reply to comments here, so if you have any support questions, please post them on our support site here:
http://pexetothemes.com/support/
where our support team can assist you.

If you have pre-purchase questions, please contact us by using our profile contact form. Thank you! :)



===================IMPORTANT====================

combyavm Purchased

Hi,

great theme, when it is possible to change the order of the menu in the portfoio showcase. Alphabedic—> Id ?

thank u very mucch

pexeto

Hi,

Thank you, I’m glad you like the theme :)
You can check this article where we have included instructions about how to set a custom order to the category filter.

If you have any other support questions, can you please use our dedicated support system here:

http://pexetothemes.com/support/

as this is where all the Pexeto items support is handled. Thank you! :)

There seems to have occured an error when trying to send a contact form on this page as well as the footer? http://www.hilaryrosecupcakes.co.uk/contact-hilaryrose-cupcakes/

An error occurred. Message not sent.

Many thanks Ollie

pexeto

Hi,

We have a dedicated support system where all the Pexeto items support is handled, so can you please use our support system here:

http://pexetothemes.com/support/

to post your support questions. Thank you :)

P.S. Meanwhile I would also suggest checking this troubleshooting article.

DeeMac Purchased

I just sent you a support request. Thanks

Do you know why the latest projects sections not working on my template?

http://peninsula.sbimdev.com.au/

The thumbnail not displaying.

Thank you!

pexeto

Hi,

We have a dedicated support system where all the Pexeto items support is handled, so can you please use our support system here:

http://pexetothemes.com/support/

to post your support questions. Thank you :)

P.S. Please make sure that the Preview Image field is set to each portfolio item (as explained in the documentation).

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