1710 comments found

  • Australia
  • Bought between 10 and 49 items
  • Has been a member for 3-4 years

Any plans to make your awesome theme responsive?

GravityDept

Yes. This has been in the works for a long time. I am building a web app to help with support and distribution because ThemeForest is not keeping pace with needs in this area. The new version of Acumen will be released when this system is ready to go.

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hi GravityDept,

how can i change the cols-7 class in Nav menu to cols-5. Any idea i struck over 2 hours on it . Check here Decals Menu http://superdecals.net Its showing seven iteam and its going out of body so i want to show only 5 tieam means class cols-5 in menu div but i did not getting from where i can change it pls helpe me
GravityDept

The menu classes are assigned in /app/code/local/...

You can override that class in CSS too. There’s no need to edit the markup. This will be more maintainable probably.

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hi GravityDept, I want to show the category and subcategory list in left side bar. How can i show the listing there in left sidebar in your theme i try many method but not work can you help me .

GravityDept

Magento implements categories in layered navigation as filters to drill-down into lower categories. You can only have filter active per attribute at a time. It doesn’t render the whole hierarchy.

Adding the whole nav hierarchy requires creating a new block which renders the nav, and CSS/JS to show/hide the levels as needed. There are tons of articles and forum posts describing how others have implemented this. For custom development it’s best to hire a freelancer.

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hello, we’d like to list the products inside the main menu, like you’ve done for subcategories on the demo store. Is it possible?

GravityDept

You’d have to write a Magento module to do this programmatically. If they won’t change often, it’d be much simpler to just hardcode the menus with the exact HTML you need.

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
i have show almost in left sidebar now can you tell me how can i show the random testimonial on left bar Check here http://superdecals.net/decals/gundecals.html
GravityDept

There is no random testimonial feature in the Magento core. You may want to look for extensions which add this or write your own custom module.

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hi,

I just want to state that this is Rocky from Superdecals.net. My freelancer is the one that is talking to you. I just want to make that clear.

Thank you, Rocky

GravityDept

Hello Rocky, your freelancer does not seem to have any Magento experience. If you want to take this conversation offline you can contact me from my profile page.

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years
00gpowe Purchased

Very much enjoying the exchange with superdecals here.

GravityDept

Anything in particular you need help with that’s been discussed?

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years
loralora Purchased
Would love to get a hint why the frontpage is not loading correctly (icons missing): http://ow.ly/inWR2. Thanks.
GravityDept

You need at least 3 products in both of the product sliders. Otherwise there is nothing to “slide to” and the plugin doesn’t initialize properly.

Default-user
loralora Purchased

Thanks for the tip, but there are 6 products “new” and 6 2featured”, but the slider does not shop up.

GravityDept

Did you include the JS via XML Layout updates for the page?

Default-user
loralora Purchased

Yes I did. Must be something different …

GravityDept

Have you refreshed the cash and indices?

Default-user
loralora Purchased

yes, both renewed … still

GravityDept

Your “best seller” widget only has two products. That’s what is causing the problem. You may have added products to that category that aren’t able to be displayed on the frontend because they’re disabled or out of stock.

Default-user
loralora Purchased

thanks for the hint. cat id was pointing to the wrong category … thanks for the fast answer.

GravityDept

Yes, if you’re pointing to the wrong category that will certainly not give the expected result. Glad you found the error, cheers!

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years
stujava Purchased

I want to change the layout of the product page what file do I adjust?

GravityDept

See: /app/design/frontend/gravdept/acumen/template/catalog/product/view.phtml

If you’re going to start editing templates you should Google “Magento template path hints”. That will make finding templates a lot easier.

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
dkmeans Purchased

Just getting going with the Acumen theme – Magento 1.7 but in my test site I’m having trouble finding where to edit some basic links in the top header – I’d like to do like in the footer, add a couple links to About etc…

Any assistance would be appreciated.

GravityDept

Have you looked into the Snippets or tried setting up categories yet? You can also edit the header template directly.

  • Colombia
  • Bought between 1 and 9 items
  • Has been a member for 2-3 years
pitcat Purchased

Hello Team GravityDept.

I want to add some items to the home page, which is the name the .html file called from index.php

Thanks

GravityDept

There is not a PHTML template for the home page in Magento. It is a CMS Page and you add its content from the Magento Admin.

Default-user
pitcat Purchased

Ok.. thanks

GravityDept

Cheers!

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

How can I enable ratings? I’ve checked all over the internet and done everything I believe I am supposed to do, and am under the impression that Acumen doesn’t have this ability. Is there a way?

BTW, still totally in love with the theme, even if I can’t have ratings. Nice work.

GravityDept

Ratings are 100% part of Acumen. See: http://acumen-magento.gravdept.com/prada-zip-polo-shirt

You have to set up the rating types though. In the Magento Admin: Catalog > Reviews and Ratings > Manage Ratings

  • Bought between 10 and 49 items
  • Exclusive Author
  • Has been a member for 3-4 years
dunpealx Purchased

I am having trouble with a overload of spam subscribers to the newsletter box. Any suggestions on blocking these out

GravityDept

Require confirmation for subscribers. I always recommend integrating with MailChimp or Campaign Monitor. Their list management tools will automatically remove bounced addresses.

Default-user
dunpealx Purchased

Thanks for the reply, what is best way to integrate mailchimp ? Use there embed code and style it or a extension ?

GravityDept

Use an extension. Otherwise your lists won’t stay in sync when customers subscribe/unsubscribe from within your store.

  • Referred between 1 and 9 users
  • Canada
  • Bought between 50 and 99 items
  • Has been a member for 2-3 years
  • Exclusive Author
  • Sold between 100 and 1 000 dollars
Mikas Purchased

Hello. i am having a problem with the add to cart button not working, it might be related to the fact i am selling downloadable products, i did reinstall magento completely and reuploaded the theme package without any success, http://www.logictemplates.co Any thoughts on this?

GravityDept

I see some errors on your site in the JS console that could be blocking the add-to-cart action. They appear to be related to some of the extra content you’ve added from SoundCloud and YouTube.

Downloadable products should be mostly fine, but this module was never fully implemented in Acumen. There simply weren’t enough buyers using it to justify writing the extra code early on. It’s been on the roadmap for a while but as a low priority. I have some more important updates in the works. Eventually this may be fully supported but I won’t make any promises.

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years
stujava Purchased

hi

is there a way of changing the related products on the product page (catalog/product/view.phtml) to appear as a grid similar to the upsell products at the bottom but as a 2 rows x 3 columns (6 products in total)

I have been attempting to work with the list/related.phtml with no success can you please advise,

thanks

GravityDept

Of course that’s possible, but to change the design you need to edit the PHTML templates to move its location and change the markup, and also write CSS to display it differently. If you’re not comfortable doing frontend development you’ll have to hire a freelancer to customize the component.

Default-user
stujava Purchased

I would like it to stay in the same location but display as a grid. I have attempted to use the upsell

table

instead of the related
ol
& alter the css in regards to img size etc, would this be correct? I have also amended the related products in the catelog.xml to include the column count & item limit would this be correct?
GravityDept

No, that’s incorrect. You can’t just add attributes via XML and expect Magento to understand what they are and what to do with them. Even if another component utilizes them in that way, it works there because it is engineered to take those parameters and act on them. You’d have to write an extension that overrides the core to do that. That’s why I suggested doing it all in the PHTML and CSS, but you still need to understand the programming to change the way a component works.

  • Colombia
  • Bought between 1 and 9 items
  • Has been a member for 2-3 years
pitcat Purchased

Hello Team

I’m change the override.css file and add the next line:

body { background: url(http://www.website.com/images/bkg.jpg)#dbdbdd no-repeat !important; background-attachment:fixed;}

the background not fixed

Any help?

thanks

GravityDept

Remove the !important declaration. That’s taking precedence over any other changes to background properties.

Default-user
pitcat Purchased

Ok.. succesfull

GravityDept

Cheers!

  • Bought between 1 and 9 items
  • Has been a member for 4-5 years

Hello Team, I installed the template but these pages are not seen: - www.domain.com/it/sales/order/view/order_id/4/ - www.domain.com/it/sales/order/history/ Is a known problem?

GravityDept

I can only provide support for verified purchasers of this item. Please get in touch with the account that purchased the item to verify.

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years

Ok, sorry this is the correct account. Hello Team, I installed the template but these pages are not seen: – www.domain.com/it/sales/order/view/order_id/4/ – www.domain.com/it/sales/order/history/ Is a known problem?

GravityDept

Those pages work fine in the demo and my dev environment. Are you sure you’re using correctly paired releases of Magento and Acumen?

Default-user

The releases of Magento and Acumen are correct. Also whisllist doesn’t work. I have not changed anything in the source code. I do not understand what the problem is. Support is provided for this problem?

GravityDept

It sounds like there might be something wrong with your server or Magento installation. You can test these things out on the demo site and they’re working fine.

I suggest trying a clean install of Magento, confirming those features are functional in your environment, and then installing Acumen to test again.

Default-user

The site is complete and ready to go on line so the clean install of Magento and testing is impossible. Is possible your directly support? How much for this service?

GravityDept

See the documentation section “Hiring Us”. You can contact me from my profile to discuss further.

  • Colombia
  • Bought between 1 and 9 items
  • Has been a member for 2-3 years
pitcat Purchased

Hello team.. any question:

How to show all products of a category by default.

Regards

Default-user
pitcat Purchased

Ok.. succcesfully

I’m edit the file toolbar.php and change in line 726 $limit = $this->_getData(‘_current_limit’); by $limit = ‘all’;

This is fine..

GravityDept

If you edit the /app/code/core it will be overwritten when Magento is updated. At minimum you should use /app/code/local for this, but the best practice is to write a module which extends the core.

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

I just broke my New Products slider. I think I may have deleted a category it uses. I can’t figure out how to fix it.

The website is http://greenlifestylemarket.com

Can you help?

Thank you

GravityDept

Refresh your cache and indices. That should restore it.

Default-user

No, that’s not it. I did do that. Earlier I deleted the “Home” category and I thought maybe that’s what did it.

GravityDept

The “New Products” list isn’t a category. It’s generated from all the products that have “new from/to” set individually. If you set end dates then the list might have cleared itself out. Try setting some additional products as new.

Default-user

You were right. Thank you so much for your fast response as always. I had end dates and the list cleared out. But I had thought I had a few of them set to new until June. Turns out it was June 2012. I adjusted all the dates and reindexed and all is well.

GravityDept

Cheers!

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