An introduction to support on the Marketplaces
- Envato staff look over every item before it can be sold on the Marketplaces.
- Technical items contain help files to introduce you to the item and its components.
- Authors can choose to support their items but this is optional and may vary.
Hands-on support for this item is provided by GravityDept
Additional information from GravityDept:
All support requests are answered within 24 hours (often within minutes) from Monday – Friday, and usually on weekends too. Support is available for pre-sales questions and verified purchasers.
If a request veers into customization territory, we’ll let you know and direct you to information about consulting rates.
Support is a major priority. Check our item comments for yourself. You’ll always get an answer.
When to contact Envato Support
Authors are experts on their own items, but if you're having trouble using the Marketplaces you should come straight to Envato Support.
This item is by an Elite Author
|Created||19 April 10|
|Last Update||2 October 13|
|Compatible Browsers||IE8, IE9, IE10, Firefox, Safari, Opera, Chrome|
|Software Version||Magento 18.104.22.168, Magento 22.214.171.124, Magento 126.96.36.199, Magento 188.8.131.52, Magento 184.108.40.206, Magento 220.127.116.11, Magento 18.104.22.168, Magento 22.214.171.124, Magento 126.96.36.199, Magento 188.8.131.52, Magento 184.108.40.206, Magento 220.127.116.11, Magento 18.104.22.168, Magento 22.214.171.124|
|ThemeForest Files Included||PHP Files, CSS Files, JS Files|
- 960 grid system
- featured products
- performance optimized