84 comments found

pain543 Purchased

Thank you for the simple item.

I want to put an author’s photo in bio, under a post.

Please tell me the way, Please~~

Happy New Year!

ThemeBeans

Hey there, do you mean the author avatar (http://thmbns.co/ZCki)? That image is brought in from the Gravatar service. If you set up a quick account there and upload your image, then you’ll be all set. :)

If you need more help, check out our faq articles & contact our help team.

Cheers, Rich

Hello.

I want to access to author support on your site (http://themebeans.com), but I only have access to a general knowledge base. I’ve created an account, but it says that I have to buy a template. I can’t find a place to activate my license.

Thanks!

ThemeBeans

Hey Mente! You don’t need to buy anything or activate anything to get support :) Once you’re logged in go to this page: http://themebeans.com/contact/support

We’ll get you some help :)

Rich

mentepixel

Thank you. I already wrote. I forgot to ask about the sidebar. How can I make it work on blog page?

ThemeBeans

No problem :)

There is not a sidebar option on the blog/single post pages – just the flyout sidebar like you see on the demo. If you’re not sure how to activate that, simply select it’s checkbox (http://thmbns.co/ZeQn) on the Theme Options panel.

Cheers, Rich

lewis42 Purchased

Hey there, thanks for a great theme!

I’ve added the search widget to the header widgets but it doesn’t show up on my site. I tried adding other widgets and they don’t show up either.

Has something changed with newer versions of wordpress? Or am I missing something obvious? Thanks in advance

ThemeBeans

Hey there! Nope, nothing has changed – though there’s not enough info to really target the error. Do you mind contacting us via our help desk (http://themebeans.com/support). We’d be happy to help out.

Thanks, Rich

lewis42 Purchased

Oh and one more thing, links in a list don’t appear bold, they just look like normal text. Would be good to get that fixed.

ThemeBeans

Hey there! Do you mind contacting us via our help desk (http://themebeans.com/support).

Thanks, Rich

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