83 comments found

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years
  • Italy
Solen Purchased

I ask you humbly apologize for having disturbed many times. I still have not solved the problem I am attaching pictures to understand this better. I can not run the logout of the account. I sent an email on your profile,sorry for all the trouble elisa.

gljivec

Hi,

support staff will answer you via ticket.

This is not our support portal.

Best regards.

Solen
Solen Purchased

I opened a ticket as per your report. I received an e-mail:

One Ticket, One Question Please limit your questions to one per ticket. It’s much easier to diagnose, troubleshoot and resolve the issue if we can focus on one.

No Bumping Please do not bump your ticket. We answer tickets oldest to newest. Replying to tell us that you’re waiting for a reply moves the ticket down the list and delays our response. DO NOT BUMP. What should I do

gljivec

Hi,

yes and in another one you recive answer that I added logout link to your top menu.

Best regards.

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

Hi,

We have an issue with our grid, it seems our grid gets broken with too many words. http://wineglassbrands.com/product-category/decanters/

Is there a way to increase the character/word count above 23 ?

gljivec

Hi,

you mean the uneven height of holders? You can either increase the word count or set the minimum height of holder, so all are the of the same height. Tell me which solution you prefer.

Best regards

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

People from support, please!

Answer ASAP my questions and the questions from another people in support section.

I need to finish this site but I have some questions about translating parts that I cant translate because the javascript wont change for me.

link of this thread openned in april/10 (6 days ago) is http://themesupport.premiumcoding.com/forums/topic/redirecting-straight-to-the-product-page-sandru/#post-22162

Thank you!

gljivec

Hi,

where in theme description or in right colunm you see that this theme support WPML? So for translation you will need to hire some freelancer.

Best regards.

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