212 comments found

Hi: The slideshow of the galleries, into the each post, stopped working without intervention from us. Our site with example: http://dilmahlatam.com/chefsandtheteamaker/?p=2539 WP: 3.9.2

Thanks.

DesignerThemes

Hi there. I noticed you’re using a really old version of this theme and there have been many updates since then. You should install the newest version which should fix this problem and include other improvements.

You can download the latest theme version from your ThemeForest account here… http://themeforest.net/downloads

Here’s info on how to update your theme… http://designerthemes.ticksy.com/faq/1352

This theme now includes auto updates so you’ll see an update notice in your WP dashboard for new versions going forward.

You can check to see if there is a newer version available by going to Appearance ? Themes with the theme activated. If there is a newer version you will see an Update Available notice bar over the theme screenshot. You can click that link to auto-update the theme.

How can I display more than 10 posts in the post loop on the front page? Right now it only displays 10 posts and loads the “load more” at the bottom. Changing ‘Number of Posts’ in Adapt options does nothing.

Default-user

What I mean is that the load more button does nothing

DesignerThemes

Hi there. Our demo site is running the latest version and is working correctly. Can you provide a link to your site so I can take a closer look? You can submit a private ticket here… http://support.designerthemes.com/

Thanks

Hello,

I really love your Adapt template! I am wondering how to enlarge the size of the logo area?

Default-user

I also need to decrease the size of the slider area? I know this is all in the css but not sure where?

DesignerThemes

Unfortunately these changes are considered customizations and outside the scope of our support. You can do all of this yourself with a little CSS that you add to your Custom CSS box in the theme options panel. Here’s a great article to help if you’re new to it… http://www.cpothemes.com/tutorials/wordpress-customization-guide-css-changes

Hi!... Work on WP 4.0?

DesignerThemes

Yes, our themes have been tested and updated to always work with the latest version of WordPress. Thanks

Hi,

lovely theme. In your theme description you say the theme is fully responsive for mobile however at the moment the sidebar is being hidden on mobile. Is there away to show the side bar below the content? Other wise the viewer is missing vital information on the mobile version of the website we have built using this theme.

Please advise us on a way to rectify this. Many Thanks

Default-user

Scrap that, I’ve just found and fixed it. Thanks

Hi,

could you please explaine how I can translate the Theme in another language?

Thx

DesignerThemes

To quickly translate text strings used in your theme, install the Say what? plugin. (http://wordpress.org/plugins/say-what/)

Once installed, go to Tools > Text changes. There you can enter the original text you want to change and the your own replacement text. In the Domain field put the word engine. Note: The Original string field is case sensitive.

Otherwise, you’ll need to use a plugin for that like this one… http://wordpress.org/plugins/multilingual-press/ to translate the mo/po files included with the theme.

Hi I’m having difficulty getting your theme to display properly since upgrading to Wordpress 4.0. I’ve sent two emails to your support address, but have yet to hear anything back within the time limit. You no longer seem to have a support forum on your website, as you used to, which makes it difficult to track progress, or find if other have had similar issues to me since migrating to wordpress 4.0.

DesignerThemes

This issue has been resolved and you can download the updated theme with the fix from your ThemeForest account here… http://themeforest.net/downloads

You can check to see if there is a newer version available by going to Appearance ? Themes with the theme activated. If there is a newer version you will see an Update Available notice bar over the theme screenshot. You can click that link to auto-update the theme.

Also, you can submit a private support ticket on our site at http://support.designerthemes.com/.

Default-user

I have submitted a private support ticket, and there has been more than a week’s delay. This theme update is old – July, which is a version I already have – 2.2.

DesignerThemes

I’m sorry you haven’t received any responses to your tickets but I looked and there are none from you in our system. Version 2.2 is definitely the latest as is confirmed to be working.

Please send me an email directly to joe at our domain along with a link to your site and I’ll take a look at this for you.

Thanks, Joe

sinoun Purchased

Hello,

I submitted a ticket on your support system, but due to slow support experience I’ve had with you guys, I’d like to post my questions here too in hopes I can get a faster response.

1. What is the CSS code for the top bar? I’m just trying to change the color, but can only change half of it. I can’t find the code for the whole thing.

2. Is there anyway to make the Showcase show up on the homepage, instead of the blog posts?

I really appreciate your help! Thanks, Sinoun

DesignerThemes

Unfortunately these changes are considered customizations and outside the scope of our support. We suggest you find a developer to help you customize the theme.

Support Policy:

Support does NOT include:
  • Customization of CSS or theme design
  • Code/functionality modifications
  • Hosting or installation assistance
  • Support for third party plug-ins
  • Answering general WordPress usage questions
  • Or, any other requests to modify the theme beyond its advertised features and options
Support does include:
  • Responding to questions or problems regarding theme options and features
  • Fixing bugs and reported issues
  • Providing updates to ensure compatibility with new WordPress versions
sinoun
sinoun Purchased

Hello! I’m not asking for customization. My first question is in hopes you can tell me what the element name of the top bar is. I’ve never had issues in my 5 years of buying themes where theme sellers couldn’t tell me something like this. I can customize it myself. Is this not something you are willing to help with?

My second question was also not a customization request. It was asking about if there is a feature availability in your theme. But I’m assuming by your answer that it not a possibility.

sinoun
sinoun Purchased

You’d be happy to hear that I found what I needed! I will bother you no longer!

I left a message a few days ago on the support forum but haven’t heard back. I need to know how to setup a blog page while at the same time keeping to the home page as the ‘latest posts’ selection in the ‘settings – reading’

DesignerThemes

You would need to create a parent “blog” category for all of your posts. Then you can have the homepage as well as a landing page for your blog.

how do i make the contact form work?

We’ve updated the theme from 1.2 to 2.2 and still have issues with the visual editor running WP 4.0.1. Any thoughts??

Default-user

That is, there is still an ‘onPostRender’ error that displays in the console, as someone else had previously mentioned.

Default-user

Please disregard; caching was the issue.

Rovali92 Purchased

Hi,

Is it possible to insert social buttons like Facebook pinterest and Linkedin?

Thank in advance!

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