195 comments found

  • Bought between 50 and 99 items
  • Has been a member for 2-3 years

Hello, quick question.. The feature image background on my blog page is currently blue. I would like to change it to white. What would be the CSS to change that? Sorry I forgot you had a help page, I will post this question there…

DesignerThemes

Thanks. Will respond in forum.

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
fchieli Purchased

your forum is down…

DesignerThemes

Sorry, we’re just having some hosting issues since we upgraded our servers. You can access the forum here… http://designerthemes.ticksy.com/

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

The setting on Theme Options > Homepage > Home Posts > Choose Categories does not seem to be working for me. I have a category called “Blog” but do not want any of these posts to show up on the homepage. I have left “Blog” unchecked in these settings and have a post for the Blog category but it shows up on the homepage.

DesignerThemes

*duplicate

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

The setting on Theme Options > Homepage > Home Posts > Choose Categories does not seem to be working for me. I have a category called “Blog” but do not want any of these posts to show up on the homepage. I have left “Blog” unchecked in these settings and have a post for the Blog category but it shows up on the homepage.

DesignerThemes

Hmm, sorry you’re having trouble. It’s working fine on our demo site. Make sure you have the “Set custom categories” option checked.

Please post your issue in our support forum with a link to your site if you’re still having issues. http://support.designerthemes.com/

Default-user

Oh, I did not have that option checked, that was the problem. I didn’t realize that is what that did. Thanks for the help

Default-user

Why does the load more feature not work when I check this box though? Is there a way to make this work still?

DesignerThemes

That load more feature doesn’t work when you change the default loop. There is no “Page 2” to grab the posts from with AJAX.

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hello, DesignerThemes! I’ve upgraded to WP 3.9 and visual editor disappeared. And even the body element disappears when I try switching from text to visual editor.

Chrome console: Uncaught TypeError: Cannot set property ‘onPostRender’ of undefined plugin.min.js?ver=4021-20140412:1 event.returnValue is deprecated. Please use the standard event.preventDefault() instead. Uncaught TypeError: Cannot read property ‘body’ of undefined

BTW the editor works fine when I switch to Twenty Eleven.

Hope you can help soon. Thanks!

DesignerThemes

Hello, sorry about the bugs. We just released an update that addresses them. Please open a ticket in our forum and we’ll send you the file.

Default-user

Thank you. I’ve opened a ticket in your forum.

  • Bought between 50 and 99 items
  • Has been a member for 3-4 years

And the visual editor is gone… Wordpres 3.9 update issue.

DesignerThemes

We addressed this issue and released an update. Please open a ticket in our forum and we’ll send you the file and show you how to fix manually if you prefer.

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

I have the same problem visual editor is gone. Wordpress 3.9.1 and I have the last version of the theme

Default-user

I ve opened a ticket in the forum yesterday – I need to fix it…

Default-user

Is the theme working with 3.9?

Default-user

I have deleted the whole 3.9.1 app and installed 3.9 but still the same problem and no update proposition. Why does it have to be private we should be able to fix the problem faster without busy you with private messages…

DesignerThemes

The visual editor bug in WP 3.9 was fixed months ago. You should see a theme update notice on the Themes page in your WP dashboard.

If you are using an older version of the theme before the auto update feature was added and don’t see the update notice, open a ticket here http://support.designerthemes.com/ and we’ll send you the new version of the theme.

DesignerThemes

We’ve also included a quick fix guide in the FAQ here… http://designerthemes.ticksy.com/faq/2184

  • Bought between 100 and 499 items
  • Has been a member for 2-3 years

Really wish I had read these comments first Also having issues with visual editor. When is a fix coming!

DesignerThemes

The visual editor bug in WP 3.9 was fixed months ago. You should see a theme update notice on the Themes page in your WP dashboard.

If you are using an older version of the theme before the auto update feature was added and don’t see the update notice, open a ticket here http://support.designerthemes.com/ and we’ll send you the new version of the theme.

  • Bought between 50 and 99 items
  • Has been a member for 3-4 years
  • Referred between 1 and 9 users
  • United States

I’ve opened a ticket. Just curious as to why the files are not updated here, on Themeforest. It was the first thing I checked, to see if there was a theme update. According to the Last Update: 5 November 13, I have the most recent version. Then I wasted a lot of time trying to find a solution to the problem, only to come back here and read comments to discover we must open a ticket on your website. I saw the js fix, which I did, and now it’s occurring intermittently. Now I have to hope someone is monitoring your tickets on the weekend and I will get the latest version some time soon which should have been uploaded here in the first place. I really like the theme, but I don’t like wasting my time. Thanking you, in advance, for the new files. But!! Please don’t waste the next person’s time and update the files here.

DesignerThemes

The version of the theme that is available here has an auto update feature. You can go to your Themes page with the theme activated and you will see an update notice/link to auto update to the latest version.

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

I also opened a ticket on your website, but haven’t heard back. The Post page visual/text editor is not working at all. I tried your linked JS update, but nothing changed. Please help ASAP.

Default-user

My apologies… your JS fix kicked in after some time. All good to go.

DesignerThemes

No problem. It was probably a caching thing.

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
EnvyTH Purchased
I’m using the Showcase to show the Category / Post like you suggest here: http://designerthemes.ticksy.com/ticket/51634 But I Can’t limit the post showing and the category that I want to show in the showcase. I can make it? Actually my site have more than thousand posts.. spend a looong and slow the browser to show the shocase. See: http://puu.sh/9PUFn/2204149591.jpg Can you help me?
DesignerThemes

Hi there. You would need to customize the loop. Unfortunately these changes are considered customizations and outside the scope of our support.

Although we do not provide theme customizations ourselves, I’m sure you can find a developer at http://studio.envato.com/explore/wordpress-customization to make these tweaks for you.

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

I have purchased this theme but got 2.0 version. I have generated a ticket 5 days ago for version 2.2. But have not received yet. Can you send me updated theme? Please cc to tarun.sharma@chetaru.com too.

Default-user

Today I have created a fresh ticket too.

DesignerThemes

Hi there. I don’t see your ticket in our system. You might be using our old support forum here http://designerthemes.ticksy.com/.

That forum has been archived and set to read-only. Any new tickets or comments will not be seen so please use the new support page at http://designerthemes.com/support/.

Default-user

I submitted a ticket there on 7/3rd

Default-user

I submitted a ticket to the correct site I mean one week ago.

DesignerThemes

You can download the latest version of the them from your ThemeForest account here… http://themeforest.net/downloads

This theme now includes auto updates so you’ll see an update notice in your WP dashboard for new versions going forward.

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years
  • Italy

Hi, i purchased the theme 2 years ago, but today is not more available to download.

I want to update my theme to the last version, can you help me please?

Thanks, Juan.

DesignerThemes

Hi there. You need to login with the account that you used to purchase the theme and it will be available to download in your Downloads page.

  • Bought between 1 and 9 items
  • Has been a member for 3-4 years

Hi,

I purchase the Adapt theme some weeks ago. Visual editor is not showing up. Console launchs this error:

Uncaught TypeError: Cannot set property ‘onPostRender’ of undefined plugin.min.js?ver=4021-20140412:1 event.returnValue is deprecated. Please use the standard event.preventDefault() instead. Uncaught TypeError: Cannot read property ‘body’ of undefined

Could you please send me updated theme? Thanks

DesignerThemes

There were changes to the post editor in WP 3.9 that caused a conflict with our Editor Extras add-on. This was fixed a while back. You can download the latest theme version from your ThemeForest account here… http://themeforest.net/downloads

Default-user

The updated theme is working ok. Thank you!

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Good afternoon. I have looked all functions of the theme and can not find where to change the ‘read post’ in the featured images in the main page. I leave the link to my page so you see him: http://notienedesperdicio.com/

Please I need your help. Thank you very much.

DesignerThemes

Hi there. To quickly translate text strings used in your theme, install the Say what? plugin. http://wordpress.org/plugins/say-what/

Once installed, go to Tools > Text changes. There you can enter the original text you want to change and the your own replacement text. In the Domain field put the word ‘engine’. Note: The Original string field is case sensitive.

by
by
by
by
by
by