153 comments found

Hi This theme looks very good and I am planning to buy it. Just one thing, What does “Touch enabled sliders” mean?

Regards

Default-user

OK Got it. I tried it on my Lumia..It shows up neatly, but does not slide on swipe.

vamtam

Now I have to find Lumia phone to test. That’s not an easy task :)

Default-user

haha! No problem…I will be still buying this in a couple of days

Luv your theme!!!!....Is there a plugin if I WANT TO HIDE certain things on mobile phone???

vamtam

Hi,

Thank you for choosing our theme!

Please kindly submit your question as a ticket on our secure Help Desk so that our dedicated support team can further assist you.

Vamtam  Help Desk | | Solutions

Thanks so much!

Nikolay Totev

mrkrft Purchased

can you tell me how can transparant menu with white text?

vamtam

Hi,

Thank you for choosing our theme!

Please kindly submit your question as a ticket on our secure Help Desk so that our dedicated support team can further assist you.

Vamtam  Help Desk | | Solutions

Thanks so much!

Nikolay Totev

adavila Purchased

Guys the support is appalling, as much as I love this theme, there is no trace of it in your forums, the links in the help section are broken, etc, etc… I simply want to modify the featured image in a single post and no luck at all, been figuring it all by myself because the instructions are really really poor for such a great theme you made

vamtam

Hi mate,

Thank you for your kind words :).

The support is conducted through the Help Desk – we do not run forums. You can only see notifications and request a feature in the forums :) .

Had you opened a ticket the reply would have been arrived within 8- 12 hours during the business days and 12- 24 hours during the weekends.

I am not sure what you mean by modifying the featured image? You have instruction how to create blog and portfolio post.

I am sure that there is room to improve the docs but we have 23 video tutorials for newbies and other 20 regarding the theme itself.

I suppose you are not fan of video guides and prefer written documentation.

Regarding the broken links – this is serious issue and I will check them asap.

I’ll be glad if you help us out and share with us some broken links.

I am wating for your ticket and I am sure that you will be glad to find out how quickly we answer.

Best Regards: Nikolay Totev

Hi, I’m interested in buying this theme, but I need to use it on a multisite installation – is the theme compatible with Wordpress Multisite?

vamtam

Thank you for your interest in Adept Style!

It should generally work, although we don’t support this officially. We recommend a single site install as we can guarantee that this works.

Regards: Nikolay

honey Purchased

can you please tell me where is the menu navigation for about us and site map OPTION So i CAN EDIT IT.

vamtam

Thank you for choosing Adept Style!

It is a custom menu: appearance – menu – select top menu from the drop down.

It is a bit confusing – it is called top menu but actually it is below the main menu. It should’ve been renamed to “secondary” or “bottom menu”.

Regards: Nikolay

honey
honey Purchased

Found it! One more thing i AM USING SERVICES EXPANDABLE short code and it displaying extra padding on the bottom inside the frame. How can I get rid of it?? i looked at the firebug it is part of element it does’nt tell me where to edit the css file.

vamtam

Hi,

Please kindly submit your question as a ticket on our secure Help Desk so that our dedicated support team can further assist you.

Vamtam  Help Desk | | Solutions

Thanks so much!

Nikolay Totev

honey Purchased

How do you edit the slides? IS THERE SOME SORT OF tutorial?

vamtam
Thank you for choosing Adept Style! Have a look at this guide, section “Setting up the slider” http://support.vamtam.com/solution/categories/41082/folders/87665/articles/82242-set-up-guide-adept Our video tutorials cover some topics about the slider as well: http://support.vamtam.com/solution/categories/41082/folders/87627/articles/44839-video-tutorials-list-adept

If you still have questions after reading the guide, feel free to open a ticket at our Help Desk.

Regards: Nikolay

Hi there,

It says compatible with WordPress 3.8. Do I risk loosing my content if I update to 3.8?

Thanks Benito

vamtam

Hi Benito,

You will not loose your content. Please note that you have to update the theme to the latest version as well. Check out the guide below:

http://support.vamtam.com/solution/categories/51016/folders/82913/articles/41937-how-to-update

Regards: Nikolay

Adept Style 7

Updated: April, 04 2014

How to update to Adept Style 7 ?

New features
WordPress 3.9 compatibility 
Fixes
Various minor fixes and improvements


Changelog Adept Style 7


When I insert a Gallery I just get an error message but no gallery! The message says: “error parsing slider shortcode” (although I don’t meant to use a slider – just the ordinary wordpress gallery)

How to get rid of this error?

vamtam

Hi there,

Are you running the latest version of WP? Have you updated all your plugins?

I will need admin and ftp credentials if the answer to the question above is yes.

You can open a ticket here: support.vamtam.com

Thanks Nikolay

Default-user

WP 3.8.1; Adeptstyle v.5 (downgraded from v.7 after encountering other issues, see following comment)

I read in a Comment from 1 year ago that WordPress’ native galleries aren’t supported from this theme. Is this still the case?

Sorry, I’m not allowed to grant you access to Backend or FTP.

vamtam

Hi ,

1. If you update WP to 3.91 and then the theme – then you won’t have issues.

2. The native galleries work but they don’t look as nice as the portfolio :)

Thanks Nikolay

After updating to v7 the editor shortcode Button is missing!

vamtam

Hi there,

Are you running the latest version of WP? Have you updated all your plugins?

I will need admin and ftp credentials if the answer to the question above is yes.

You can open a ticket here: support.vamtam.com

Thanks Nikolay

36_36 Purchased

Hi.

We need to have 3 languages in our website. I have installed the qtranslate, but flags (for visitors to choose the language) are not visible on homepage. How to enable it?

thanks.

Default-user
36_36 Purchased

is it Possible to have WPML for free?

Default-user
36_36 Purchased

and another reason is; as I read in your comments, it says that the theme is compatible with QTRANSLATE, then we decided to buy it. how to deal then?

vamtam

Hi, In the same comment you can read that we recommend WPML :). I haven’t seen a site using this Qtranlsate without issues. After each update of the plugin some things stop working. Anyway as I said we support it so you can open a ticket providing admin credentials and we’ll have a look. support.vamtam.com

Regards: Nikolay

36_36 Purchased

Hi, I have created a ticket on support side. the case is very urgent, looking forward. thanks in advance.

vamtam

Hi, what is the ticket number. It should have been answered by now.

Regards: Nikolay

Default-user
36_36 Purchased

answered by email.

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