153 comments found

It doesn’t at all but thanks for getting back to me.

vamtam

Hi there,

Kelta, Studium and Progressio all have such an option. :)

Regards: Vamtam

NoirInk Purchased

Hi vamtam,

I need your support here about few things.

1. I would like to edit portfolio labels, but my php function file is kinda empty, or it look like this. I’m not developer, so hiding codes could be a huge problem for me. Can you send me the complete functions.php file, please.

2. Side Bar widget, is related only to blog posts, but I prefer that to be to portfolio posts, as there are my sides bars as well. Otherwise is absolutely useless for me. Can you make it related to the portfolio posts?

3. From where I can change the phone number under main menu?

Thanks for your time in advance!

vamtam

Hi there,

Please kindly submit your question as a ticket on our secure Help Desk so that our dedicated support team can further assist you.

In order for you to access the Help Desk , the support team need to verify that you are our customer. Please log in to your profile in themeforest.net and visit this link:

http://themeforest.net/user/vamtam

You will see a contact form on the right hand side just bellow the “social profiles”

Please send a message from the contact form. Once we verify your email, you can email us, use the knowledgebase or open a support ticket on Vamtam Helpdesk.

Vamtam  Help Desk | Video Tutorials | Solutions

Thanks so much

Vamtam

Hi Vamtam,

This theme look awesome!

One question I have is about how the site is viewed on an iPad/Iphone. I know the theme is responsive and have seen your demo -website .

Also, if I wanted to add a shopping cart to this theme at a later stage, would I encounter any challenges?

Many thanks and keep up this great work.

vamtam

Hi There,

Please kindly submit your question as a ticket on our secure Help Desk so that our dedicated support team can further assist you.

In order for you to access the Help Desk , the support team need to verify that you are our customer. Please log in to your profile in themeforest.net and visit this link:

http://themeforest.net/user/vamtam

You will see a contact form on the right hand side just bellow the “social profiles”

Please send a message from the contact form. Once we verify your email, you can email us, use the knowledgebase or open a support ticket on Vamtam Helpdesk.

Vamtam  Help Desk | Video Tutorials | Solutions

Thanks so much

Vamtam

Hi there! I love the theme, and obviously its very good, based on comments and the demo -website, but I do have a question or two.

With your documentation would it be a fairly quick setup to get a blog setup, with a homepage with just a simple welcome message.

Cheers!

vamtam

Hi There,

Please kindly submit your question as a ticket on our secure Help Desk so that our dedicated support team can further assist you.

In order for you to access the Help Desk , the support team need to verify that you are our customer. Please log in to your profile in themeforest.net and visit this link:

http://themeforest.net/user/vamtam

You will see a contact form on the right hand side just bellow the “social profiles”

Please send a message from the contact form. Once we verify your email, you can email us, use the knowledgebase or open a support ticket on Vamtam Helpdesk.

Vamtam  Help Desk | Video Tutorials | Solutions

Thanks so much

Vamtam

echeong Purchased

HI thanks for the theme, may i know how to turn on comments for all the Pages?

Thank you~

vamtam

Hi, here’s the official WordPress guide: http://en.support.wordpress.com/enable-disable-comments/

Regards, Vamtam

Default-user
echeong Purchased

Thanks very much~ by the way, may i know how to get .mo for wpml? thanks~

Default-user
echeong Purchased

Hi, got in bro, thanks~

AlShem Purchased

import the widget receive this inscription

You do not have sufficient permissions to access this page.

vamtam

Hi mate,

Thanks for purchasing. I think you have opened a ticket so you will get an answer shortly. We may need admin and ftp credentials so please add this info to your ticket .

Thanks!

Hi, I love the theme and would like to buy it. But have a question regarding multi language site. We need to get our site in 3 languages. Is this possible? Wich plugin do you advice me?

vamtam

Hi there,

We recommend WPML but you can also use qTranslate it is up to you. The theme works fine with both of them.

Regadrs: Vamtam

Shopping for a theme right now but have a question about Adept.

I too would like sidebar widgets on any page I choose.

In particular, I need categories for the portfolio section and also for the blog section which will not be the same.

Thank you.

RE the comment by @SwingType “Side Bar widget, is related only to blog posts.

vamtam

Hi there,

You can have custom sidebar on any page with the exception of sortable portfolio listing .

So if you mean portfolio item not listing the answer is yes.

Blog listing and blog item both can have custom sidebar.

Is that what you need to know?

Regards: Vamtam

echeong Purchased

Hi, Can i turn off the mobile design for iphone, ipad etc? Appreciate your quick reply, kinda urgent…..

Thanks

vamtam

Hi mate,

There is no easy way to turn off the mobile design from the Admin Panel. Sorry.

Regards: VamTam

Default-user
echeong Purchased

Hi, I just remove this 1, <meta name=”viewport” content=”width=device-width, initial-scale=1.0” />

But it seem doesnt works well, can you gimme some advise for it to make it looks like normal browser view on mobile device?

email: evert.cheong@gmail.com

Much appreciate.

vamtam

Hi there,

Please kindly submit your question as a ticket on our secure Help Desk so that our dedicated support team can further assist you.

In order for you to access the Help Desk , the support team need to verify that you are our customer. Please log in to your profile in themeforest.net and visit this link:

http://themeforest.net/user/vamtam

You will see a contact form on the right hand side just bellow the “social profiles”

Please send a message from the contact form. Once we verify your email, you can email us, use the knowledgebase or open a support ticket on Vamtam Helpdesk.

Vamtam  Help Desk | Video Tutorials | Solutions

Thanks so much

Vamtam

jgarner Purchased

As you can see from my little purchase banner I am the proud owner of this theme. I have purchased over the last few months, several themes and plugins, even a theme for my wife for her own blog.

I do have issues with the way Envato runs this comments function and area as I feel that it doesn’t help, when you’re choosing a theme, to see if the support is good, bad or ugly. Comments are hard to search through. This comment regardless of whether it is helpful will get lost after a few days.

Anyway, to the point. I’m happy with this theme so far, it has allowed me to change numerous things. The support is good and has been excellent in some cases. I got help where with other (I consider bad) developers of both themes and plugins would not help or took over 4 days to respond. The support at Vamtam is straight forward to use and is one of the best I have come across for responsiveness.
The design, well, you can see for yourself, I really like it. I am using quite a few plugins with it and there is a list of a few plugins that are known to not work. I’m using Super-Cache and Vamtam uses W3 Total Cache on the demo for example.

Not knowing shortcode much, having not used Wordpress for a few years, I was stumped by this new (to me) way of creating pages and that was the first and last bump I came across. I have told Vamtam that I think this should be made clearer but I’m probably a minority in that I don’t like importing dummy data so brought the issue upon myself…

It’ll be fun to see how this theme evolves but it’s certainly starting off from a solid basis with a lot of options to evolve.

vamtam

Thank you for the thorough and appreciating review ! )

Hi,

Can I add a mega menu (through UberMenu plugin) in the side menu ?.

Thanks.

vamtam

Hi mate,

I doubt, it will work out of the box for this theme.

Regards: VamTam

Default-user

Hi,

Thanks for your quick response. Just a few more queries-

1) Is there an option for a full width page (not post) with no sidebars. 2) Can we extend the side menu down to accommodate for more menu items(about 15-18 in total with further sub and sub-sub menus for each). 3)Is there a way by which the search bar on top can remain fixed/sticky on top so that it is visible all the time (as in infinite scrolling).

Thanks a lot.

vamtam

1) yes 2) yes, but you may need to hide the phone number for pages featuring a header slider 3) yes, please open a ticket about this – http://support.vamtam.com

Your icon font in Adept Style theme is not visible in the Opera. Maybe the problem is in the css path, and not in icon font? Can anything be done?

vamtam

Hi there,

Please kindly submit your question as a ticket on our secure Help Desk so that our dedicated support team can further assist you.

In order for you to access the Help Desk , the support team need to verify that you are our customer. Please log in to your profile in themeforest.net and visit this link:

http://themeforest.net/user/vamtam

You will see a contact form on the right hand side just bellow the “social profiles”

Please send a message from the contact form. Once we verify your email, you can email us, use the knowledgebase or open a support ticket on Vamtam Helpdesk.

Vamtam  Help Desk | Video Tutorials | Solutions

Thanks so much

Vamtam

SameGwiz Purchased

In the blog I have the post showing all the content, including images, and I would like to remove the featured image from the actual blog

I still set the featured image so it shows up in the recent posts widget, I would like to just remove it from the actual blog. what file do I need to edit?

vamtam

Hi there,

Please kindly submit your question as a ticket on our secure Help Desk so that our dedicated support team can further assist you.

In order for you to access the Help Desk , the support team need to verify that you are our customer. Please log in to your profile in themeforest.net and visit this link:

http://themeforest.net/user/vamtam

You will see a contact form on the right hand side just bellow the “social profiles”

Please send a message from the contact form. Once we verify your email, you can email us, use the knowledgebase or open a support ticket on Vamtam Helpdesk.

Vamtam  Help Desk | Video Tutorials | Solutions

Thanks so much

Vamtam

There are connectivity issues to the servers in the Savvis datacenter in Boston, MA.

The problems are caused by the Sandy storm.

We hope the servers will be back soon. Sorry for any inconveniences.

There are connectivity problems to servers in the Savvis datacenter in Boston, MA. Savvis report that their Boston datacenters are isolated. The datacenter itself is secure and operating on a backup power. The isolation is due to power loss at multiple POP locations. Savvis technicians are working on restoring the connectivity through alternative routes. An estimated time of resolution is unknown at this time.

The servers are up and running :)

Hi, I’ve installed the theme but I can’t put slider in my site. I’ve created a slider but I can’t see it. I’ve wordpress 3.4. Site is there www.thejoke.it/test_temi thanks

vamtam

Hi there,

We would be happy to help you determine the cause for this issue.

Please kindly submit your question as a ticket on our secure Help Desk so that our dedicated support team can further assist you.

In order for you to access the Help Desk , the support team need to verify that you are our customer. Please log in to your profile in themeforest.net and visit this link:

http://themeforest.net/user/vamtam

You will see a contact form on the right hand side just bellow the “social profiles”

Please send a message from the contact form. Once we verify your email, you can email us, use the knowledgebase or open a support ticket on Vamtam Helpdesk.

Vamtam  Help Desk | Video Tutorials | Solutions

Thanks so much

Vamtam

Hi,

Firstly, compliments on your exceptional WP themes. As I’m considering of purchasing the Adept theme, I would appreciate if you could please advise on the following:

1. When more than one additional language is added, where can the additional language links or icons be positioned on the site (from viewer’s perspective). 2. Is it possible to add to the bottom of the main menu another linked image (to an external web) as part of this menu. 3. Can the home slider be also placed on some of the inner pages, like our mission, or perhaps to represent a slider gallery. Do the offered sliders come with scrollable tumbnail image section beneath them. 4. Is the form in the contact section functional, or a developer’s engagement will be required to be put into function. Also is there a possibility to add a field to the form for attaching/uploading files.

Many thanks, Marija

vamtam

Hi Marija,

Thank you for the comments!

1. In a widget or in the footer. 2 No without some coding. 3 Yes you can use the slider for inner pages. Not all slider comes with scrollable image thumbnails .Only the one on the Home Page. 4 It is functional , we use Contact Form 7 and you can easily add a new field to it.

Regards: VamTam

Hello!

I have a pre-sale question about your adept theme! I like this very much – but want to see how flexible the homepage main slider is. If I have graphic sliders (without using the captions within the theme), can I control the height of the slider if I don’t want it to be as tall as the current demo? For example, could it be 300px height?

Thank you for your response!

vamtam

Hi there,

You can change the height of the slider to your liking from the Admin Panel.

You can see the slider options here: http://adeptstyle.vamtam.com/theme-options/header-slider

Regards: VamTam

fluent Purchased

Savage theme and excellent support guys, thanks for you time and help. Clean code and SEO friendly, dosh well invested. Thanks and keep up the great design. pete.

vamtam

Thank you for the great feedback, makes me very happy to hear that your experience with the theme and support has been so positive.

Best Regards, Nikolay

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