152 comments found

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
ATheorem Purchased

Hello,

I have one question about the “adept style” theme… How is it possible to open links in new blank page from items in the footer ? I used the widget in admin : footer widget area 1 with a text box… but impossible to add some code like “target=”_blank” in html language… Could you tell me how to do ? In php files maybe but where is the right file? thank you

vamtam

Hi there,

Thank you for purchasing Adept!

... – you can place a link in a text widget

Please open a ticket in our Help Desk, providing admin credentials and I will have a quick look.

Regards: Nikolay Totev

Default-user
ATheorem Purchased

Hi,

For many reasons, I can’t give you access to the admin of this site… but here’s the code in the text widget…

[/one_fourth]

Could you send me the right syntax for opening in a blank page ? I tried target=”_blank” but it don’t works (nothing happens !!)

Thank you

vamtam

Hi there,

I think the code you pasted is broken. I will need at least to see the website. Is this possible? :)

Regards: Nikolay Totev

Default-user
ATheorem Purchased
http://www.agencetheorem.fr/Client/boiseries-sieges-du-nord

When we click on the “krono” logo in the footer, id’like to open a blank page… and also for the others…

thank you

vamtam

Hi there,

The [image] shortcode doesn’t have a target attribute, so you should use plain html.

Sample: <a href=”#” target=”_blank”><img alt=”blog_1” src=”your image” width=”634” height=”947” /></a>

Regards: Nikolay Totev

Default-user
ATheorem Purchased

Hello,

I’ve tried to put this kind of code in the text widget but it seems that it don’t works… I’m going to try again.

Thank you

Default-user
ATheorem Purchased

Hi again… I’ve tried many ways but nothing’s works…

here’s one of my tests : [one_fourth] [image title="Pefc" size="" align="center" lightbox="false" group="" link="http://www.pefc-france.org" target=”_blank” width='0' height='0' autoHeight="true" quality="75" frame="false"]http://www.agencetheorem.fr/Client/boiseries-sieges-du-nord/wp-content/uploads/2013/04/logo-pefc.png[/image] [/one_fourth]

Thank you

vamtam

Please let me know.

vamtam

Hi,

It is really hard to keep track of the communication here.

Please kindly submit your question as a ticket on our secure Help Desk so that our dedicated support team can further assist you.

Vamtam  Help Desk | | Solutions

Thanks so much!

Nikolay Totev

Default-user
ATheorem Purchased

ok…

  • Bought between 50 and 99 items
  • Has been a member for 2-3 years

Hi, your theme looks great! I have a couple of pre-purchase questions:

1) There seems to be a problem on my netbook screen (10in) – it displays menu button like on the iphone and it sits behind search button: http://oi47.tinypic.com/2ce0nkw.jpg
2) When menu is opened it looks really messed up: http://oi45.tinypic.com/1eurmw.jpg
3) Is there a possibility to have the footer in the middle/across full screen as it’s right aligned. I understand this is done because of the menu but doesn’t look well: http://oi49.tinypic.com/264oqa8.jpg

Thank you!

vamtam

Hi there,

Thank you for your interest in Adept Style! What browser are you using? What is the screen resolution on your netbook. I do not see any of these issues, nor have they been reported so far.

Best Regards: Nikolay Totev

5parky

Hi Nikolay,

Both Chrome and Firefox, resolution 1024×600; however different issues on IE8 1024×600:
1) http://oi48.tinypic.com/23j0k9c.jpg
2) http://oi48.tinypic.com/1fu147.jpg
3) http://oi45.tinypic.com/9u0v9v.jpg
I’m sure these are a quick fix, let me know if you have any questions that’ll help to fix this.
Thanks

vamtam

Hey,

I am able to see some of the things on Chrome/1024. On |E8 I think you should check another computer :) It looks perfect on IE 8 /1024 Windows 7 on 3 different computers . I even checked on http://www.browserstack.com.

We will include a fix for chrome/ff for the resolution -1024px in the next update that will come shortly. We want to include WP 3.6 compatibility so we will wait till the new version is released.

Best Regards! NIkolay Totev

5parky
5parky Purchased

Thanks Nikolay, maybe it’s IE issue on my PC. I bought your theme – can you share the fix for Chrome/1024 issue as I can’t wait until next update. Will send you PM. Thanks

vamtam

Hi,

Thank you for choosing our theme!

Please kindly submit your question as a ticket on our secure Help Desk so that our dedicated support team can further assist you.

Vamtam  Help Desk | | Solutions

Thanks so much!

Nikolay Totev

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years
klijnsmit Purchased

Best customer service on the web!

This team will answer your questions fast and with the right answer!! They make WP so easy and amazing to work with!!

vamtam

Thank you big time !

  • Bought between 50 and 99 items
  • Has been a member for 2-3 years

Hi!

For some reason every time I change the show_page_header to false it changes back when I update the page. Very frustrating, any idea what I could do?

Thanks!

vamtam

Hi there,

Are you using the latest theme and WP version?

Regard: Nikolay Totev

Default-user

unfortunately yes.

vamtam

Hi, Please open a ticket and provide admin credentials. I have to check what’s going on.

Regards: Nikolay Totev

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
maramade Purchased

Hi— Can you tell me the ideal image size for home page slider? I know you can modify the size of the slider in the settings but even if I crop the photo to the size I set, the image tends to be cut off on the bottom on a desktop browser size. The image looks ok in mobile, however. I know this has to do with the stretching that occurs as the browser gets wider. Thanks for your help.

vamtam

Hi there,

980 px width should be fine for most of the resolutions. Please note that you have an option to switch off the crop function in general settings – slider – Slide resizing method

Regards: Nikolay Totev

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

Hi, there

1) Is it possible Portfolio Pagination? or only “load more”?

2) When I click a thumbnail image in the portfolio menu, It’s possible to go directly to the post? (does not connect in new window)

Please use easy English… :) Thank you!

vamtam

Hi mate,

Thank you for your interest in Adept Style!

1. Only load more. 2.Yes it is possible.

Regards: Nikolay Totev

Default-user

Thank you for your kind answer.

One more thing.. I saw “Portfolio Pagination options” on the “Video Tutorials”. Does not it work? Please check one more.

Thank you very much!

vamtam

Hi there,

You see progressio theme on the video. While the admin panel is almost identical, there are some differences and the pagination is one of them.

So there is no option for pagination out of the box, only load more. You can use some of the plugins but you will need some adjustment.

Regards: Nikolay Totev

Default-user

Could you inform me “Portfolio Pagination plugin”? and “some adjustment”.. I’m sorry to bother you, but I want to buy this theme.. I need your help..

vamtam

Hi,

There are plugins that you can use – WP -Pag?Navi for example. We haven’t tested that plugin with Adept but we use it for our Sintia and Makalu themes. Unfortunately the plugin won’t work out of the box and you will need to alter some code. So if you are not developer there not much you can do.

Regards: Nikolay Totev

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

Hi there, i just bought this theme but can’t see the visual editor on the create a post/page page. And if i switch between the visual/test edito even the text editor is not working. Tried to switch to another theme and everything is working fine.

Can you please help me?

vamtam

Hi,

Thank you for choosing our theme!

We would be happy to help you determine the cause for this issue.

Please kindly submit your question as a ticket on our secure Help Desk so that our dedicated support team can further assist you. We will need admin credentials.

Vamtam  Help Desk | | Solutions

Thanks so much!

Nikolay Totev

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
  • Italy

Hello, very nice theme!

is there a way to use the default wordpress gallery? each time I use a gallery I see just a slider

vamtam

Hi there,

Wp gallery is not supported :), hence the error. We may add support for the WP gallery with the upcoming update at the end of may. Then the new version WP 3.6 will be released.

Regards: Nikolay

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

Is there a tutorial or anything like that, that comes with the theme to set up all the different areas? Just wondering what the learning curve is on getting everything set up.

thanks, Justin

vamtam

Hi Justin,

Thank you for purchasing Adept Style! Here is a detailed set up guide : http://support.vamtam.com/solution/categories/41082/folders/87665/articles/82242-set-up-guide-adept-style You will find 20 video tutorials here: http://support.vamtam.com/solution/categories/41082/folders/87627/articles/44839-video-tutorials-list-adept-style

The theme is packed with lots of option but is well documented and simple to use. This is my feeling from what I see in the tickets and the comments.

If you have questions that are beyond the scope of our guides and documentation feel free to open a ticket.

Best regards: Nikolay Totev

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
suxiid Purchased

Hi,

When I’m importing sample data, images are not being imported. How can I import data with images.

Thanks

Ruwan

vamtam

Hi Ruwan,

Thank you for choosing Adept Style! The images are not included in the package due to license restriction. You should see sample images all over the site. If you do not see even gray sample images then you have an issue.

I would kindly ask you to open a ticket in our Help Desk and we will assist you further.

Regards: Nikolay Totev

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
  • Italy

Hello, I’ve built a child theme and I can activate it correctly, but theme does not load any css written in the child style.css

is it normal?

vamtam

Hi,

Thank you for choosing our theme!

Please kindly submit your question as a ticket on our secure Help Desk so that our dedicated support team can further assist you.

Vamtam  Help Desk | | Solutions

Thanks so much!

Nikolay Totev

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hi,

I am having trouble in Portfolio. I want to add more pictures to one of the posts, but I don’t know how to do that. I had set a featured photo.. clicked on Gallery, but nothing. Is there something specific that I need to do?

Thanks

vamtam

Hi there,

Thank you for purchasing Adept Style!

Here is a video guide how to create a gallery post: http://www.youtube.com/watch?v=bUyaD2--yGw

I hope that helps. Regards: Nikolay Totev

Default-user

Thank you! It helped! :)

  • Bought between 50 and 99 items
  • Exclusive Author
  • Has been a member for 4-5 years
Aarius Purchased

I love your theme (thepeercenter.org) however, when I look at it on the mobile phone and site does not degrade but looks like it does in the browser. What setting can I change to get it to degrade on mobile browsers like it used to ?

vamtam

Hi,

Thank you for choosing Adept. Try resizing the browser. The responsiveness is on.

What mobile device and OS are you using?

Regards Nikolay Totev

Default-user
Aarius Purchased

Well, it DOES work on the desktop browsers (Chrome, IE and FF) but on the mobile IOS and Android they still show the full site not the responsive one.

vamtam

Hi,

You have responsiveness, custom code or plugin is breaking the layout. Please open a ticket in our Help Desk providing admin credentials.

Regards: Nikolay Totev

  • Bought between 10 and 49 items
  • Has been a member for 4-5 years
  • Italy

Hello, on Vamtam options there are some strings that will be show on theme: phone number area, footer copyright, show all posts link, etc…

how to translate them for a multilingual website? ps: I’m using WPML

vamtam

Hi,

Thank you for choosing our theme!

Please kindly submit your question as a ticket on our secure Help Desk so that our dedicated support team can further assist you.

Vamtam  Help Desk | | Solutions

Thanks so much!

Nikolay Totev

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years
  • Mexico

Review after this theme for about 3 months now and had little problems/customization doubts, which all have been resolved promptly on their support page.

Theme is like plug and play, all you basically need is there, you just need to understand how stuff works, most my theme modifications where already implemented, just needed to activate them on the theme admin panel. You have your own CSS panel inside theme options to further mod your theme. And the mobile version is pretty amazing. =)

vamtam

Thank you very much !

  • Bought between 50 and 99 items
  • Has been a member for 2-3 years
5parky Purchased

Hi there, is it possible to make auto change to next image with fade effect for full screen portfolio slider?

vamtam

Hi mate,

I am afraid I do not get it :(. Can you elaborate.

Best Regards: Nikolay Totev

5parky
5parky Purchased

I’m looking to get full screen portfolio autoslide with fade effect

vamtam

Hi mate,

There is no way without coding :), I am afraid.

Best Regards: Nikolay Totev

5parky
5parky Purchased

No problem, I sent you another question via contact form yesterday, please reply :)

  • Bought between 50 and 99 items
  • Has been a member for 2-3 years

In the demo version there is a newsletter subscription widget visible on the right in the footer. Which plugin do you use? How can I add this in the design from the demo?

vamtam

Hi there,

Thank you for choosing our theme. We use Contact Form 7. You can import the widgets form – theme options – quick import – import widgets.

Best Regards: Nikolay Totev

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

Good day and great theme I absolutely love it!

I would like to ask one question (and I see the ‘visit support page’ link) but I’d like to ascertain how deep the question may be for the forum.

Is it possible for me to increase the header-inner div so that the menu and header logo that’s housed in it is wider in width and closer left than it is now?

Thank you for your response.

vamtam

Hi there,

Thank you for purchasing Adept Style!

You will need custom CSS in order to make these change. If you are familiar with CSS, please open a ticket and we will give you directions.

Best Regards: Nikolay Totev

Default-user

Thank you for your prompt response, will do

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

Can someone kindly respond to my tickets…I have tickets asking for response to my tickets. I verified my purchase as asked and was able to figure out how to widen and length the menu but I still seek help on moving the element to the left…any assistance? Dying to wrap up this project.

Default-user

Thank you for your email and assistance it worked! Appreciate this! Grade A, 5 star template

vamtam

Thanks!

  • Elite Author
  • Sold between 250 000 and 1 000 000 dollars
  • Most Wanted Bounty Winner
  • Won a Competition
  • Bought between 100 and 499 items
  • Has been a member for 3-4 years
  • Referred between 100 and 199 users
+2 more

We would like to apologize for the delay in WordPress 3.6 compatibility update. It is becoming more and more difficult to update the older themes, as the changes WordPress makes with every new version are profound.

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