This author will respond to buyers' questions and provides limited support through their own support system.
How to Get Support
What support do you offer?
All Vamtam themes, comes with extensive documentation and video tutorials that help you install, set up, and edit your theme and you don’t even need a lot of wp knowledge or programming skills like js, or php.
Vamtam provides theme related support via our Help Desk, knowledgebase & video tutorials. We may request you to e-mail us your login and ftp details when needed, in which case we will communicate via tickets to protect your confidential details.
Our general support hours are Monday to Friday, 0 – 24h. During this time, we can generally provide feedback on any support queries within 6 – 14 hours, whilst we will also commit to answer any queries during weekends and holidays within 24-36 hours.
Extent of our support
All of our items come with free support, and we have a dedicated support team to handle your requests.
We only cover support for our themes, and cannot provide general WordPress support that isn’t related to our themes. For general WordPress support you will have to use Video Guides for Beginners and www.wordpress.org/support We understand that there is a fine line between what is considered support & modifications. So whilst we will try help you with any type of query (support or modification), we cannot provide extensive help in terms of modifications. Technical support will thus take priority over modification support.