694 comments found

  • Bought between 1 and 9 items
  • Has been a member for 3-4 years
  • Italy
  • Sold between 1 and 100 dollars
luckyj Purchased

Hello, I’m having issues in uploading gallery items. In the prewiev they don’t show up, just a blank image and the description. I tested different type of images and it happens all the times, here is the link:

http://www.sara-fotografo.it/?page_id=1325

(the one in the above left corner)

Is there anything that can be done to fix this? Thank you!

ThemeProvince

That is a timthumb problem. Contact your host.

Default-user
luckyj Purchased

They just told me that thay can’t do anything, only the program developer can fix this…is anyone else reporting the same issue? Should I ask someone from wordpress? Thank you…

ThemeProvince

Change your cache folder permissions in the theme folder to 777, 775 or 755. try all three.

Default-user
luckyj Purchased

thank you, solved with 777 permission

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years

I got the slideshow to work but only when I select “Slideshow – Portrait” as the page template. All other slideshow page templates result in a slideshow playing with no images. Any idea why?

ThemeProvince

No sorry I dont know what is causing that.

  • Bought between 1 and 9 items
  • Has been a member for 3-4 years
  • Spain

Only one question:

could I remove the spaces between the items of a wall?

I want to put one picture in two items whitout cuts (horizontal and vertical proportion problems)

You can see what I say here: http://www.zonaocho.com/publicidad-y-catalogo-j/

Thanks

ThemeProvince

Yes just set the padding settings to 0.

chema1369

Thank you. I think so, but when I change the padding value to 0 the web page doesn’t change.

I’ve deleted the temporary files and caché etc. and the separation stills.

ThemeProvince

Thumb spacing is still set to 9.

chema1369

Thanks por the answer, but no, the thumb spacing is at 0, wall padding too. There’s 9 on Thumbs Per Row

What can I do?

I have two little problems, but I want to fix this first.

Thank you

ThemeProvince

Here are the settings for that wall:


jQuery('#wall').wall({ 
     settings_thumbs_per_row:9,
    settings_width:0,
    settings_height:0,
    thumb_width:534,
    thumb_height:800,
    thumb_space:9,
    settings_padding:0,
    description_height:30
 })

thumb_space is still set to 9.

chema1369

And how could I change?

Because in the settings of the wall (of this page on wordpress) the thumb_space is 0

What can I do? I’ve changed it (I swear is 0) but in the code of the page doesn’t change.

Thank you

  • Bought between 1 and 9 items
  • Has been a member for 3-4 years
  • Spain

Hello

There’s another problem.

The menu doesn’t work in Internet Explorer 8

Thanks

ThemeProvince

The menu works in the latest version with IE8 .

chema1369

Sorry. I cliked the wrong button.

In my IE8 doesn’t work? Do you know why?

ThemeProvince

I couldn’t tell you.

chema1369

Thank you.

I’ve talked with friends and they see ir perfectly, it’s allright.

Thank you

chema1369

It’s not only on this page.

I have all the values (thumb_space and settings_padding) at 0 on wordpress settings but the wall appears with the separation.

Thanks

ThemeProvince

Open wall.php and change the thumb_space value to 0 manually.

chema1369

I see this in wall.php:

jQuery(window).load(function(){

jQuery('#wall').wall({ 
    settings_thumbs_per_row:<?php echo $wall_thumbs_per_row; ?>,
   settings_width:0,
   settings_height:0,
   thumb_width:<?php echo $wall_thumb_width; ?>,
   thumb_height:<?php echo $wall_thumb_height; ?>,
   thumb_space:<?php echo $wall_thumbs_per_row; ?>,
   settings_padding:<?php echo $wall_padding; ?>,
   description_height:30
})

});

What I have to change?

The problem is that the code puts the same value on thumb_space that is on thumbs_per_row, why?

I’ve tried to change “thumb_space:<?php echo $wall_thumbs_per_row; ?>,” for “thumb_space:<?php echo $wall_thumb_space; ?>,” but it doesn’t work (I don’t know a lot of html code…)

Thanks

ThemeProvince

Change

thumb_space:&lt;?php echo $wall_thumbs_per_row; ?&gt;,
to
thumb_space:0,

chema1369

It works, thank you.

But changing this value all the values of all the walls change to “0”, and I don’t want this…

Another solution, please?

chema1369

Could you give me another solution, please?

Thank you

ThemeProvince

We are updating the theme and fixing this bug.

chema1369

Thank you! I look forward to the update

chema1369

The next time I’ll write you by your new support forum.

Thank you

ThemeProvince

redownload from themeforest for the fix.

chema1369

Thank you, thank you!!!

Only one question: when I’ll install the new version, what will happens with all the changes that I’ve made?

Im afraid ;-)

ThemeProvince

Nothing :) You just have to select the main menu in the Theme Locations box in Appearance > Menus.

chema1369

Sorry, I don’t undertand.

Could you explain it a little more, please?

Thank you

chema1369

Sorry, I don’t understand.

Could you explain it a little bit, please?

I don’t want to made something wrong.

Thank you

ThemeProvince

Select the menu you created in Appearance > Menus in the Theme Locations box on Appearance > Menus.

chema1369

So:

I install the theme again, and the I go appareance and change the menu for the one I’ve created and all the changes will appears again, isn´t it?

http://www.zonaocho.com/img/Sin%20titulo-1.jpg http://www.zonaocho.com/img/Sin%20titulo-3.jpg
ThemeProvince

Thats correct yes.

  • Exclusive Author
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  • Elite Author
  • Sold between 250 000 and 1 000 000 dollars
  • Attended a Community Meetup
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You must read the following notice to get support…

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  • Exclusive Author
  • Repeatedly Helped protect Envato Marketplaces against copyright violations
  • Elite Author
  • Sold between 250 000 and 1 000 000 dollars
  • Attended a Community Meetup
  • Referred between 100 and 199 users
  • Contributed a Tutorial to a Tuts+ Site
+5 more

You must read the following notice to get support…

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  • Exclusive Author
  • Repeatedly Helped protect Envato Marketplaces against copyright violations
  • Elite Author
  • Sold between 250 000 and 1 000 000 dollars
  • Attended a Community Meetup
  • Referred between 100 and 199 users
  • Contributed a Tutorial to a Tuts+ Site
+5 more

You must read the following notice to get support…

We have now opened a support forum which will increase the quality of support you receive from us. You will need to post your support requests on our support forum from now on. Note that all discussions are hidden until you login. Sign up is quick and easy. The support forum is located here: http://support.themeprovince.com/

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  • Exclusive Author
  • Repeatedly Helped protect Envato Marketplaces against copyright violations
  • Elite Author
  • Sold between 250 000 and 1 000 000 dollars
  • Attended a Community Meetup
  • Referred between 100 and 199 users
  • Contributed a Tutorial to a Tuts+ Site
+5 more

You must read the following notice to get support…

We have now opened a support forum which will increase the quality of support you receive from us. You will need to post your support requests on our support forum from now on. Note that all discussions are hidden until you login. Sign up is quick and easy. The support forum is located here: http://support.themeprovince.com/

To access the forum you will need your Item Purchase Code. Need help finding your item purchase code? Click here

  • Exclusive Author
  • Repeatedly Helped protect Envato Marketplaces against copyright violations
  • Elite Author
  • Sold between 250 000 and 1 000 000 dollars
  • Attended a Community Meetup
  • Referred between 100 and 199 users
  • Contributed a Tutorial to a Tuts+ Site
+5 more

You must read the following notice to get support…

We have now opened a support forum which will increase the quality of support you receive from us. You will need to post your support requests on our support forum from now on. Note that all discussions are hidden until you login. Sign up is quick and easy. The support forum is located here: http://support.themeprovince.com/

To access the forum you will need your Item Purchase Code. Need help finding your item purchase code? Click here

  • Exclusive Author
  • Repeatedly Helped protect Envato Marketplaces against copyright violations
  • Elite Author
  • Sold between 250 000 and 1 000 000 dollars
  • Attended a Community Meetup
  • Referred between 100 and 199 users
  • Contributed a Tutorial to a Tuts+ Site
+5 more

You must read the following notice to get support…

We have now opened a support forum which will increase the quality of support you receive from us. You will need to post your support requests on our support forum from now on. Note that all discussions are hidden until you login. Sign up is quick and easy. The support forum is located here: http://support.themeprovince.com/

To access the forum you will need your Item Purchase Code. Need help finding your item purchase code? Click here

  • Exclusive Author
  • Repeatedly Helped protect Envato Marketplaces against copyright violations
  • Elite Author
  • Sold between 250 000 and 1 000 000 dollars
  • Attended a Community Meetup
  • Referred between 100 and 199 users
  • Contributed a Tutorial to a Tuts+ Site
+5 more

You must read the following notice to get support…

We have now opened a support forum which will increase the quality of support you receive from us. You will need to post your support requests on our support forum from now on. Note that all discussions are hidden until you login. Sign up is quick and easy. The support forum is located here: http://support.themeprovince.com/

To access the forum you will need your Item Purchase Code. Need help finding your item purchase code? Click here

  • Exclusive Author
  • Repeatedly Helped protect Envato Marketplaces against copyright violations
  • Elite Author
  • Sold between 250 000 and 1 000 000 dollars
  • Attended a Community Meetup
  • Referred between 100 and 199 users
  • Contributed a Tutorial to a Tuts+ Site
+5 more

You must read the following notice to get support…

We have now opened a support forum which will increase the quality of support you receive from us. You will need to post your support requests on our support forum from now on. Note that all discussions are hidden until you login. Sign up is quick and easy. The support forum is located here: http://support.themeprovince.com/

To access the forum you will need your Item Purchase Code. Need help finding your item purchase code? Click here

  • Exclusive Author
  • Repeatedly Helped protect Envato Marketplaces against copyright violations
  • Elite Author
  • Sold between 250 000 and 1 000 000 dollars
  • Attended a Community Meetup
  • Referred between 100 and 199 users
  • Contributed a Tutorial to a Tuts+ Site
+5 more

You must read the following notice to get support…

We have now opened a support forum which will increase the quality of support you receive from us. You will need to post your support requests on our support forum from now on. Note that all discussions are hidden until you login. Sign up is quick and easy. The support forum is located here: http://support.themeprovince.com/

To access the forum you will need your Item Purchase Code. Need help finding your item purchase code? Click here

  • Exclusive Author
  • Repeatedly Helped protect Envato Marketplaces against copyright violations
  • Elite Author
  • Sold between 250 000 and 1 000 000 dollars
  • Attended a Community Meetup
  • Referred between 100 and 199 users
  • Contributed a Tutorial to a Tuts+ Site
+5 more

You must read the following notice to get support…

We have now opened a support forum which will increase the quality of support you receive from us. You will need to post your support requests on our support forum from now on. Note that all discussions are hidden until you login. Sign up is quick and easy. The support forum is located here: http://support.themeprovince.com/

To access the forum you will need your Item Purchase Code. Need help finding your item purchase code? Click here

  • Exclusive Author
  • Repeatedly Helped protect Envato Marketplaces against copyright violations
  • Elite Author
  • Sold between 250 000 and 1 000 000 dollars
  • Attended a Community Meetup
  • Referred between 100 and 199 users
  • Contributed a Tutorial to a Tuts+ Site
+5 more

You must read the following notice to get support…

We have now opened a support forum which will increase the quality of support you receive from us. You will need to post your support requests on our support forum from now on. Note that all discussions are hidden until you login. Sign up is quick and easy. The support forum is located here: http://support.themeprovince.com/

To access the forum you will need your Item Purchase Code. Need help finding your item purchase code? Click here

  • Exclusive Author
  • Repeatedly Helped protect Envato Marketplaces against copyright violations
  • Elite Author
  • Sold between 250 000 and 1 000 000 dollars
  • Attended a Community Meetup
  • Referred between 100 and 199 users
  • Contributed a Tutorial to a Tuts+ Site
+5 more

You must read the following notice to get support…

We have now opened a support forum which will increase the quality of support you receive from us. You will need to post your support requests on our support forum from now on. Note that all discussions are hidden until you login. Sign up is quick and easy. The support forum is located here: http://support.themeprovince.com/

To access the forum you will need your Item Purchase Code. Need help finding your item purchase code? Click here

  • Exclusive Author
  • Repeatedly Helped protect Envato Marketplaces against copyright violations
  • Elite Author
  • Sold between 250 000 and 1 000 000 dollars
  • Attended a Community Meetup
  • Referred between 100 and 199 users
  • Contributed a Tutorial to a Tuts+ Site
+5 more

You must read the following notice to get support…

We have now opened a support forum which will increase the quality of support you receive from us. You will need to post your support requests on our support forum from now on. Note that all discussions are hidden until you login. Sign up is quick and easy. The support forum is located here: http://support.themeprovince.com/

To access the forum you will need your Item Purchase Code. Need help finding your item purchase code? Click here

  • Exclusive Author
  • Repeatedly Helped protect Envato Marketplaces against copyright violations
  • Elite Author
  • Sold between 250 000 and 1 000 000 dollars
  • Attended a Community Meetup
  • Referred between 100 and 199 users
  • Contributed a Tutorial to a Tuts+ Site
+5 more

You must read the following notice to get support…

We have now opened a support forum which will increase the quality of support you receive from us. You will need to post your support requests on our support forum from now on. Note that all discussions are hidden until you login. Sign up is quick and easy. The support forum is located here: http://support.themeprovince.com/

To access the forum you will need your Item Purchase Code. Need help finding your item purchase code? Click here

  • Exclusive Author
  • Repeatedly Helped protect Envato Marketplaces against copyright violations
  • Elite Author
  • Sold between 250 000 and 1 000 000 dollars
  • Attended a Community Meetup
  • Referred between 100 and 199 users
  • Contributed a Tutorial to a Tuts+ Site
+5 more

You must read the following notice to get support…

We have now opened a support forum which will increase the quality of support you receive from us. You will need to post your support requests on our support forum from now on. Note that all discussions are hidden until you login. Sign up is quick and easy. The support forum is located here: http://support.themeprovince.com/

To access the forum you will need your Item Purchase Code. Need help finding your item purchase code? Click here

  • Exclusive Author
  • Repeatedly Helped protect Envato Marketplaces against copyright violations
  • Elite Author
  • Sold between 250 000 and 1 000 000 dollars
  • Attended a Community Meetup
  • Referred between 100 and 199 users
  • Contributed a Tutorial to a Tuts+ Site
+5 more

You must read the following notice to get support…

We have now opened a support forum which will increase the quality of support you receive from us. You will need to post your support requests on our support forum from now on. Note that all discussions are hidden until you login. Sign up is quick and easy. The support forum is located here: http://support.themeprovince.com/

To access the forum you will need your Item Purchase Code. Need help finding your item purchase code? Click here

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