232 comments found

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years
  • United States

Quick question, how can I make the feature link, link to a page and not the contact of that feature. I am just trying to highlight a page on the site. Also is it possible to move the Donate call to action above the features?

two2twelve

Hi there, Support questions are handled through out support desk. Please visit us here so we can help you out – http://themes.two2twelve.com/support/

Thanks!

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hi I want to make my website using advocate theme mobile, what is the best way to do that ?

two2twelve

Hi there, not sure exactly what you mean. Could you give me an example of what you mean?

Default-user

Oh I am sorry, I am trying to convert the website that I built using your theme so it will be moblie accessble or that people can see the website as mobile in their browser on their mobile phone.

two2twelve

Ah okay, Advocate is already mobile accessible or what is called ‘responsive’. Have you tested it on your phone? You can also see it by resizing your browser.

two2twelve

Make sure you are using the latest version of the theme released 11 August 2013 – Version 1.3.4

  • Bought between 1 and 9 items
  • France
  • Has been a member for 1-2 years

Hi, i tried to modify default.po to translate some texts (blog etc…), but it didn’t work. This is weird that old texts worlks perfectly with the updated default.po (located in wp-content/theme/advocate/)

Thanks.

two2twelve

Hi there, that’s unusual. But we can help you with that over at the support desk – http://support.t2themes.com/

  • Bought between 50 and 99 items
  • Has been a member for 2-3 years

Color is suddenly changed… I had a yellow background, the defaults and codes are still there, but now the background is orange? How do I make it go back?

two2twelve

Hmm that’s odd, please signup over at our support desk so that we can help you out with that – http://support.t2themes.com/

Thanks :)

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

Hi. Is it possible to have the blog featured image displayed on the homepage Blog posts?

Thanks

two2twelve

Hi there, I’m afraid that is not an option.

Default-user

Another way I looked at showing an image on the homepage was to embed an image in the first line of the post content. All this did was to show the html limns to the image. Is there a way I can get this image to show up?

Thanks

two2twelve

Hi there,

This blog excerpts are not setup to show images here. If you are having issues with theme please visit our support desk for further help – http://support.t2themes.com/

Thank you!

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

Hello two2twelve,

I’m having an issue with the Events shortcode on the homepage. I see you’re having the same issue on your theme’s live preview. I’m also having an issue registering an account on your support desk, it will not accept my Item Purchase Code and says it’s invalid.

Thanks,

Andrew

two2twelve

Hey Andrew, Did you by chance happen to try and signup yesterday? We got an email from Envato saying that ThemeForest was down and that users might be having trouble with their purchase codes. Have you tried again today? If it’s still not working, shoot me your purchase code via PM here and I’ll set you up manually.

Thanks,
Elizabeth
T2Themes

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

I purchased this theme and love it. But I put in a Support Ticket over a day ago and have gotten no response, How long does it take to get support?

two2twelve

Sorry about that, what is your ticket # I’ll have someone look into it for you.

Default-user

The ticket # is 5052. I would be happy to pay for premium support if that is an option! Thanks.

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

My client was very pleased with their custom wp theme, so I just wanted to say thanks! http://www.heardsgardentour.com/

two2twelve

Hey that’s really nice to hear, thank you :) Your site looks incredible! Nice job! Do you mind if we feature it on our site http://t2themes.com?

Default-user

Sure thing. It’ll be good exposure for my client’s non-profit organization as well, which is basically the whole point of your theme. Thanks again!

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Before I purchase this theme, is it possible to use an image logo in place of the text title where it says “advocate” at the top of the page, or am I limited to using google fonts?

two2twelve

Hey there,

Yes it sure is. You can use an image or text whichever you prefer. Here is a shot of the backend – http://cl.ly/image/250s3W2e3P07

Thanks!

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years
  • United States

Has anyone had issues with installing plugins? No matter what I try I can not get any plugin to work with this theme. Any help or suggestions would be greatly appreciated. Its a beautiful theme, but if I can’t add to it, it become useless to me. Help!!!!!

two2twelve

Hey sorry to hear you are having plugin issues, as you know there are millions of third-party plugins sometimes installing too many can cause conflicts with theme or with the other plugins. Naturally it’s not possible for all theme to be compatible with all plugins. If you are having issues with a specific one, you should contact the plugin’s developer directly.

Thanks!

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years
banned Purchased

Hello,

I am having trouble showing the tagline under the text logo “ValoraRSE.org”. The tagline appears to be showing under the slider and out of sight. I have the template shown here. http://valorarse.org/

Could you please take a look and help me fix it?

Thank you,

two2twelve

Hi there, yes we can certainly help you out with that. Support for all our themes is conducted through the t2t support desk. Please open up a ticket there – http://themes.two2twelve.com/support/

Also, just by glancing at your site I can see that you have too many top level nav items causing the nav to wrap and break. Please remove some or make some of your menu items subnav items so that it fits on one line.

Thanks

Default-user
banned Purchased

Hello,

I reduced the menu so that it won’t brake into two lines, but it still did not fix the tagline problem. If you refresh the page, you can see the tagline text appear for a second and then vanish (it gets repositioned out of sight). I already posted a ticket (#5735), so I’ll continue the discussion there.

Thank you.

two2twelve

Hi there,

I believe you have received a response with a fix to your ticket in support. We will continue to communicate with you there if necessary as this page is for pre-sale questions only. Thanks!

Default-user
banned Purchased

Great stuff, that did help and solve the issue. Kudos for keeping your support outstanding.

Thanks!

two2twelve

Awesome! Thanks for following up here :) If you haven’t added it already, your star rating of the theme and our support would be much appreciated. Cheers and best!

  • Bought between 50 and 99 items
  • Has been a member for 3-4 years
  • Referred between 10 and 49 users
  • United States

FYI: your demo links to a site with bad database connection.

two2twelve

Hey yea, thanks for the heads up. We’re working on it…

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