Hey, do you have a demo content to share with me? im having some issues. thank you
Hi, sure, just send us a message on our profile and we’ll send you the demo content and the instructions that go along with it
i sent it, i will be waiting for your answer, thank you
Im still waiting for you, please let me know , thank you
i dont need the demo anymore, i would like you to help me with the other request concerned to the default template not allowing me to use the visual composer properly, i want to place a smart video re sizable between the home page and the portfolio. Your help would be more than appreciated. i also sent you the link to my website. thanks
We didn’t receive your messages. Can you please re-send? Thank you
i sent it again, but i will add my latest question here just in case(please forget the previous ones):
My question is related to the Page Title
and page subtitle respectively. There is an option that allows me to add media in both cases, im trying to set a video there but the only thing that appears are just texts related to the codes for the video. How can i make the video appear on it? and how can i disable the parallax effect on the “default template”? thank you
For some reasons, we don’t seem to receive your messages via private messaging. We need your website URL to understand your needs more specifically. Are you asking how you can place a video in the title field of a page?
As for the parallax effect, you can disable it on any page you like by simply ticking the box “Disable Parallax effects” which you can find on the page editor in wordpress, under “Parallax Effects”
thank for replying, my website is www.taijiros.com, i have tried clicking the “disable parallax” but its not working, some buttons are not working as for example: select image(next to parallax option on pages), disable parallax effect(its still does parallax even when clicked). Under aether theme general options there is an option called: Logo Image “Choose your website logo image”. That one isnt working for me neither. i decided to start digging into the codes and changing it from inside but i cant seem to find the code to disable parallax on the “default template”. I want the default template to be normal without
i found an alternate solution for that, its not what i really wanted but you know..time is money, so yea, uhmm thanks anyways, have a great day =)
Did you solve your problem or do you still need help? Sorry for the late replies, it’s just a very busy time.
Hi! I’m sorry to bother you… I’ve just bought the Theme and I’m experiencing some issues: some of the buttons simply does’t work. For example, I can’t upload a Logo Image because the button doesn’t work. And so other buttons: I click them and they doesn’t work. Nothing happens. Can you help me as fast as you can, please? Thanks.
Hi! I’m sorry to bother you again, but I really need to change the logo and the parallax images of Home and Standard Template Page, but the buttons won’t work. How can I fix them quickly? Thank you, I really need your help.
I replied to your e-mail. Please get back to us
Thank you really a lot, I can’t delete the other comments
No problem, glad to help out.
It worked! Thank you a lot for the fast and efficient response!
Hello, I got a problem with the portfolio page, the additional information that appears after clicking the image never loads (title, description and project link) the page keeps loading forever. How can I fix it?
The problem solved reinstalling the theme. Thank you anyway
Yes, we released a hotfix for most issues a while back. I was a bug due to file naming, glad you sorted it out
Hi, several of the admin buttons don’t work, including the logo upload button, the change parallax photo button, and the disable parallax checkbox. On the front end, the logo does not line up with the top page border. I need to have the project I purchased this theme for completed by Friday (3 days from now) and I’m very frustrated—please let me know the fixes ASAP. Thanks!
Did you download the theme after the hotfix or before? Also please send us the link to your website so we can have a look.
I just paid $43 for a theme with no demo content to import?! You really need to put some more effort into this theme. Could you please refund my money, I won’t be using it/ Thanks.
Sorry for the late reply, been away for a while. Please use the form on our profile to contact us for the import data.
Please send me the demo files (XML) OMG! I bought this theme and I think that I lost my money! firstname.lastname@example.org
Sorry for making you wait. Sent you the demo.
Hi, I bought your theme some time ago and finally want live with the website today. Unfortunately I have following problem: The site seems to load before the loading screen appears. It is like this: Sile loads completely (js functions not working), loading screen appears, quickly loading to 100%, loading screen disappears, now everything works fine. Have you any idea what could be wrong? Complete reinstall of the theme won’t resolve issue… Thank you very much
You can go in library/js/main.js and delete from line 68 to line 77.
I have installed the theme without any errors showing, and have followed the documentation to create the home page and navigation menu. However, nothing shows on the home page, and my error_log reads “Cannot use object of type Cuztom_Post_Type as array in /home/mrhead/public_html/wp-includes/post-template.php on line 268”
Hi! What wordpress version are you using? Did you tried to import our sample demo content? Link Here
I am on 4.3, clean install. I did import the sample data, but that has not helped.
Any ideas here?
I’m currently working on it. I will let you know when i find something.
I’m quite anxious to get my site live and start marketing it. Do you have at ETA on resolving this issue?
I did some fresh wordpress installs and all worked fine. Can you give me your website url ?
Please send me a username and a password for your website on email so i can check your setup.
Sent to you by contact message.
Can you confirm everything is ok now?
Yes, it is working now. Can you tell me what was wrong, so I don’t bollux it up as I get all my content in?
I deactivated the Jetpack for Wordpress plugin and it worked. I then activated the plugin and still worked so i’m not very sure what is wrong. If you have trouble in the future post a message here and i will help you
You activated Jetpack, but didn’t connect it, so the Jetpack extensions weren’t activated. When I connected Jetpack, the theme stopped working. Going through the Jetpack extensions one by one, I figured out it is the PUBLICIZE extension (http://jetpack.me/support/publicize/) that is causing the problem. Activating it will cause the theme to crash; deactivating it will allow the theme to run.
Also, activating the Jetpack contact form extension causes the “Portfolio” custom menu item to disappear.
Hi I’ve just purchased your product. Could you please email me your demo content asap.
You can download the demo content from here
Use, by you or one client, in a single end product which end users are not charged for. The total price includes the item price and a buyer fee.
Use, by you or one client, in a single end product which end users can be charged for. The total price includes the item price and a buyer fee.
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