76 comments found

  • Bought between 1 and 9 items
  • Has been a member for 4-5 years

Hi We are seriously considering buying this theme. I have a question regarding these theme. How customizable is the Header? Can we adjust the size of the header thickness relative to the logo image? Can the logo image cover the header hight (not necessarily to spill over it but to cover the full hight of the header). Thanks

damojo

Hi,

thanks for your interest.

The header is customizable via css. Generally the header resizes depending on the logo size, but margins needs to be adjusted via css.

Regards, damojo

  • Bought between 10 and 49 items
  • Has been a member for 5-6 years

The left & right arrows for the slider don’t look like your example…please clarify.

Twitter feeds don’t show up either.

So far I’m unfortunately not impressed with this theme nor the documentation. Hopefully that will change soon so I can change my rating on it.

damojo

Thanks, I will answer all tickets today.

Regards, damojo

Default-user

You responded with “it works for us in our theme”...this is not support. You are just stating the obvious. I have also provided you a link to check out, so please provide more useful feedback on how to address the problem. Thanks.

damojo

Hi,

did you by any chance post code in the ticksy reponse? This essentially broke your ticket page (not your fault but ticksy’s obviously). Please repost your ticket! Sorry and thank you.

Regards, damojo

  • Bought between 1 and 9 items
  • Has been a member for 3-4 years

Is this theme (function & classes) up-to-date with WP 3.7.1? Enqueues the scripts via http://codex.wordpress.org/Function_Reference/wp_enqueue_style?

Just wondering…

damojo

Hi,

yes the theme is compatible and uses the enqueue style and script functions.

Regards, damojo

  • Bought between 50 and 99 items
  • Has been a member for 4-5 years

Hello Damojo,

I was just wondering when you will be updating/supporting Wordpress 3.8?

Thanks

damojo

Hi,

ageless already works fine in wp3.8 :)

Regards, damojo

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
Ravyre Purchased

I am unable to customise the logo in the header. In the header option under Theme Options I was able to download a logo from my computer, add to option tree, and it all worked fine. I wanted to update the logo this afternoon, but now whenever I update, it doesn’t show on my website. If I click off the theme options and return, there is no image only the url in the upload box.

I’ve tried emptying cache, but that doesn’t help at all. I’ve logged out and logged back in again, even swapped browsers. It just doesn’t work.

Please help~

damojo

Hi,

Might be access rights on your server. Sorry to ask, but are you also saving the options page after adding the logo?

Please submit a ticket to damojo.ticksy.com with login credentials, so we can take a look :)

Cheers, damojo

  • Bought between 50 and 99 items
  • Canada
  • Has been a member for 4-5 years

Hello !

I’m considering buying this great theme.

2 questions : - Is it possible to insert menus on the sidebars in pages ? - How are Portfolio items sorted ? I’d like to modify its original purpose to use it as an event page. Each item would represent an event. So would changing the publication date on a portfolio item would change the position of it on the page ?

thanks for your answer

Matt

damojo

Hi,

thanks for your interest.

1. You can use the custom nav menu in the sidebar.

2. Portoflio items are sorted by date, yes. Newest items are first. When modifying the date you could change an items position in the grid.

Regards, damojo

  • Bought between 50 and 99 items
  • Canada
  • Has been a member for 4-5 years

Is someone still working on the support team ???

It’s been 3 weeks I’m struggling with this theme and I have no answer from your support system ! :(

Could you give me some feedback please ?

damojo

Hi,

we are clearing all tickets on a daily basis. Sometimes a ticket is missed. Could you provide me with a ticket #id please so I can take a look?

Regards, damojo

Default-user

Here it is : 218498 Pretty discouraged by the 3 previous tickets issued without answers…

damojo

Done!

  • Bought between 10 and 49 items
  • Has been a member for 4-5 years
wabbage Purchased

<fixed>

  • Bought between 100 and 499 items
  • Has been a member for 5-6 years
  • United States

I am having an issue with a page here: http://globalgirlsrising.org/new-project/

This page has pure text on it- no shortcodes or anything. Yet it has a ‘read more’ that links to nothing and it’s acting like a post. But it’s a page and any page I create (since updating to Wordpress 3.8.1.) won’t show the page content- it creates this page break with a read more on all newly created pages. How do I fix this? I can look in raw html on the page and it’s literally text alone- nothing else but keeps cutting it off like the link above.

damojo

Hi,

thanks for your comment.

Please make sure to select the content page template on your page (there is a drop down to select a page template on the right)

Regards, damojo

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hi there, Do you have any idea if the theme will be ok for Wordpress 3.9?

  • Bought between 10 and 49 items
  • Germany
  • Has been a member for 4-5 years

Is this Theme working on Wordpress 3.9? I miss the shortcode Button in Editor! Any updates?

damojo

Hi,

we just send an update to the queue with a fix to get the shortcode button back! Will be online shortly!

Cheers, dmaojo

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

Hi, I posted a ticket on the support forum last week and haven’t received a response yet. Any assistance?

Default-user

Where did you do that? I had to reinstall the entire theme about an hour ago so I’m having the same issue again. Sorry!

damojo

Hi,

I edited the homepage.php and removed line 119
<?php if (in_array("Content Area",$home_modules)){ ?>
and 166
<?php } ?>

Damojo

Default-user

Thank you! You’ve been so helpful

  • Bought between 10 and 49 items
  • Has been a member for 4-5 years
wabbage Purchased

Hello!

I’m having some issues with this theme at the moment on my website: http://www.cothrom-online.co.uk/

1. When entering text based content on the page flagged as home (set within the Templates section as Homepage also) nothing is displayed.

2. I’ve created my menu as per usual, however I have no options to set which menu should be used, as a result it does not display.

Any ideas?

damojo

Hi,

Is you homepage using the homepage template?

Also, the menu needs to be called navigation.

it seems that you already did some customizations of the theme which apparently broke the standard behavior (the white background is missing).

As its not feasible to go through every bit of code to find out where it went wrong, a clean install according to the documentation will just be the fastest way.

Regards, damojo

Default-user
wabbage Purchased

Hi,

The homepage was using the homepage template, however as it wasn’t working I’ve had to change it to a standard content page.

The only customisation I have done is tweak colours and add a background (through the theme’s CP).

damojo

Hi,

at this point I would highly suggest setting up the theme from scratch… its not normal that there is no menu and page background, something is missing (unless you modded this).

The homepage template works just fine. Again, setting up the theme according to the step by step guide in the documentation will yield you a perfectly working demo setup.

Regards, damojo

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Trying to upload the demo content as listed in the tutorial but it fails. I posted the log file on your support site. here are a few lines.

Failed to import category_portfolio Illustration Failed to import category_portfolio Print Design Failed to import category_portfolio Web Design

damojo

Hi,

please read the documentation. In order to import the portfolio items, you need to create the portfolio custom post as explained beforehand.

Regards, damojo

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

Hi,

Got a ticket open at the moment – 247030 – not had a response in a few days, I’ve uploaded this to a clean install of Wordpress exactly as shown in the instructions and the menu is showing as an unformatted bulleted list, and no slider is showing up. Please advise as it’s been 5 days now that I’ve not been able to work on this.

Thanks

damojo

Hi,

thats a strange bug that seems to happen on some servers.

Here is how to fix it: Open the homepage template: home_page.php Remove line 119
<?php if (in_array("Content Area",$home_modules)){ ?>
and 166
<?php } ?>

This will cause the text area to always be shown, no matter the setting.

Regards, damojo

Default-user

Perfect, many thanks!

damojo

Cheers! :)

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

Hello

For some reason the design and globe icons don’t work in the services widget. Any reason?

damojo

Hi,

thanks for your comment.

Can you give me a link to the case where its not showing? (you can also send a PM via our profile form)

Regards, damojo

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