69 comments found

  • Bought between 1 and 9 items
  • Has been a member for 4-5 years

Hi We are seriously considering buying this theme. I have a question regarding these theme. How customizable is the Header? Can we adjust the size of the header thickness relative to the logo image? Can the logo image cover the header hight (not necessarily to spill over it but to cover the full hight of the header). Thanks

damojo

Hi,

thanks for your interest.

The header is customizable via css. Generally the header resizes depending on the logo size, but margins needs to be adjusted via css.

Regards, damojo

  • Bought between 10 and 49 items
  • Has been a member for 5-6 years

The left & right arrows for the slider don’t look like your example…please clarify.

Twitter feeds don’t show up either.

So far I’m unfortunately not impressed with this theme nor the documentation. Hopefully that will change soon so I can change my rating on it.

damojo

Hi,

when did you purchase the theme? (there might have been an update)

If you submit a ticket to our support desk with a login to your installation I can help with the slider: damojo.ticksy.com

Regards, damojo

Default-user

I just downloaded a few days ago. I managed to hack around the slider to make it do what I need. The Twitter feed won’t work.

Default-user

I added a support ticket.

damojo

Thanks, I will answer all tickets today.

Regards, damojo

Default-user

You responded with “it works for us in our theme”...this is not support. You are just stating the obvious. I have also provided you a link to check out, so please provide more useful feedback on how to address the problem. Thanks.

damojo

Hi,

did you by any chance post code in the ticksy reponse? This essentially broke your ticket page (not your fault but ticksy’s obviously). Please repost your ticket! Sorry and thank you.

Regards, damojo

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

Is this theme (function & classes) up-to-date with WP 3.7.1? Enqueues the scripts via http://codex.wordpress.org/Function_Reference/wp_enqueue_style?

Just wondering…

damojo

Hi,

yes the theme is compatible and uses the enqueue style and script functions.

Regards, damojo

  • Bought between 50 and 99 items
  • Has been a member for 4-5 years

Hello Damojo,

I was just wondering when you will be updating/supporting Wordpress 3.8?

Thanks

damojo

Hi,

ageless already works fine in wp3.8 :)

Regards, damojo

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
Ravyre Purchased

I am unable to customise the logo in the header. In the header option under Theme Options I was able to download a logo from my computer, add to option tree, and it all worked fine. I wanted to update the logo this afternoon, but now whenever I update, it doesn’t show on my website. If I click off the theme options and return, there is no image only the url in the upload box.

I’ve tried emptying cache, but that doesn’t help at all. I’ve logged out and logged back in again, even swapped browsers. It just doesn’t work.

Please help~

damojo

Hi,

Might be access rights on your server. Sorry to ask, but are you also saving the options page after adding the logo?

Please submit a ticket to damojo.ticksy.com with login credentials, so we can take a look :)

Cheers, damojo

  • Bought between 50 and 99 items
  • Canada
  • Has been a member for 4-5 years

Hello !

I’m considering buying this great theme.

2 questions : - Is it possible to insert menus on the sidebars in pages ? - How are Portfolio items sorted ? I’d like to modify its original purpose to use it as an event page. Each item would represent an event. So would changing the publication date on a portfolio item would change the position of it on the page ?

thanks for your answer

Matt

damojo

Hi,

thanks for your interest.

1. You can use the custom nav menu in the sidebar.

2. Portoflio items are sorted by date, yes. Newest items are first. When modifying the date you could change an items position in the grid.

Regards, damojo

  • Bought between 50 and 99 items
  • Canada
  • Has been a member for 4-5 years

Is someone still working on the support team ???

It’s been 3 weeks I’m struggling with this theme and I have no answer from your support system ! :(

Could you give me some feedback please ?

damojo

Hi,

we are clearing all tickets on a daily basis. Sometimes a ticket is missed. Could you provide me with a ticket #id please so I can take a look?

Regards, damojo

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years
wabbage Purchased

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  • Bought between 100 and 499 items
  • Has been a member for 5-6 years
  • United States

I am having an issue with a page here: http://globalgirlsrising.org/new-project/

This page has pure text on it- no shortcodes or anything. Yet it has a ‘read more’ that links to nothing and it’s acting like a post. But it’s a page and any page I create (since updating to Wordpress 3.8.1.) won’t show the page content- it creates this page break with a read more on all newly created pages. How do I fix this? I can look in raw html on the page and it’s literally text alone- nothing else but keeps cutting it off like the link above.

damojo

Hi,

thanks for your comment.

Please make sure to select the content page template on your page (there is a drop down to select a page template on the right)

Regards, damojo

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