277 comments found

Hello, i’ve been using your template for a while. Love it. But it is not compatible with internet explorer 10. You can’t scroll down. Is it possible to take a look ?

Thanks!

Default-user

Hello?

Pecue Purchased

Hello I’m trying to build out my individual portfolio posts idems to replicate the layout in the following link on your live demo

http://themeforest.net/item/agent-a-creative-multipurpose-wordpress-theme/full_screen_preview/7287766 It’s the “Caught in the Moment” example

Would you be able to help me with how to create this in page builder? I apologize if this has an obvious answer, but I can’t figure it out based on the documentation Thanks!

Prothemeus

Hi,

That portfolio consists of a 2/3 column with a single Text Block module with 2 images inserted and the Accordion Toggle Modules shown on the right inside a 1/3 column. Hope that helps!

cnever Purchased

Submitted through support channel, so now going to try here. Mobile functionality does not work on my phone (so any phone or any Galaxy S4)... Can’t scroll down! Please fix this.

Thanks

cnever Purchased

I am not sure if my comments are going through so going to post it again. Can’t scroll down the web page with mobile device (samsung s4) – Please can you fix this I am sure it is not just me?

Thanks

cnever
cnever Purchased

Not just Samsung S4 but Samsung S3 on chrome app does not scroll. Any progress?

cnever
cnever Purchased

Think its time to move to a theme with better support?? Question is will I get my money back. This theme seems to have support http://themeforest.net/item/x-the-theme/5871901

cnever
cnever Purchased

Surprise surprise mobile functionality still not working. By the way your demo site is also not working?

Hi, is it possible to set Portfolio featured images as square pics instead of the actual rectangular size? Thanks

Prothemeus

Yes, that’s possible. All you would have to do is select the Masonry option in the page builder of the Portfolio module that you have selected.

Hi,

I am not able to upload images or media to the text block. Is there a fix for that?

Thank you

Prothemeus

Hi,

You will need to update to the latest theme version as the version that you are using is incompatible since WordPress 4.0. Don’t forget to clear your browser cache (CTRL + F5)! :)

Default-user

Thanks is 1.2.2 the latest version?

Prothemeus

Hi,

First of all, my sincere apologies for the late reply. I have recently had some serious health issues and have not been able to reply sooner. Version 1.3.1 is the latest version.

Hi, I would like to know whether I can centered my logo in the middle of my top menu? If yes can you help please? Thank in advance

Prothemeus

Hi,

Yes, you can but only with the second header option in Agent Options > Header Layout.

Default-user

That’s what i am trying not to use…I need to put the logo in the menu and in the middle…seems there is no way of doing it without using awkward css which creates lots of bugs to the responsiveness of the header.

Prothemeus

There is indeed no way of doing that without doing a fairly large customization. If you want to have it customized, you will need to get in touch with someone who can do it for you.

johnsn Purchased

bug list
if you’ve got the css animation enabled for your text block and have directly underneath the text block a button, then there will be no space between these two modules, if you havn’t enable css there will be little bit space to sepereate text from button which looks more natural and not buggy

Prothemeus

That’s not a bug, you can just add a Spacing Module underneath the Text Block.

Default-user
johnsn Purchased

yes I can use this anywhere, but this is not the point, the point is that the theme has bugs

Hi Prothemeus, I tried to set some of my projects as password protected. I expected it to ask for a password when other users try to click into that page. However, it didn’t work. Even on the homepage it shows on the thumbnail on-hover text as “protected”, but anyone can just click into it without being asked for any password. Could you please let me how I can fix it? Thanks a lot!!

Hi, the page builder is not working anymore. It doesn’t save anything. When I click on “save” it doesn’t show any messages and what I had added disappears. I thought it was an issue with Wordpress 4.1 so I downgraded to 4.0 but the problem persists. I recently installed multisite (and I’m using your theme on the main site), could it be something related to that?

Prothemeus

Hi,

First of all, my sincere apologies for the late reply I have recently had some serious health issues and have not been able to reply sooner. Can you double-check if the Website Status option in Appearance > Agent Options > Website Status has been set to ‘Develop? If it’s set to Deploy, new edits will not be shown on the frontend.

alliahverso

Hello! No problem, it happens. Hope you’re feeling better :)

I double-checked and yes, it is set to “develop”. I tried using the theme on other site of my Network and it worked. Guess the problem is only with my main site, but can’t figure out what/where :(

Prothemeus

Thanks! Can you send login details of a WordPress admin account and a direct website URL through the contact form on our profile? I’ll have a look as soon as I can.

Hello, I’m a french graphist (excuse me, my english is not very good). I’ve already made three web sites (which are in line actualy) with Wordpress and I’m used to customize templates with CSS and PHP. But now, I am very disappointed to not be able to use the template “Agent” : no support available in line and I’ve too much questions about the page builder and the portofio functionalities… to me, nothing seems intuitive with this template. So, I have to give up it and choose another template, free and more simple, that I will customize with CSS and PHP as I’m used to do…

Prothemeus

Hi,

First of all, my sincere apologies for the late reply. I have recently had some serious health issues and have not been able to reply sooner. I have checked my inbox but there is no support request from you. Sorry you feel that way about the theme.

cnever Purchased

What your demo site also not mobile friendly ??? When are you goimg to fix this.

This is the second message i send you, please do reply. I can’t scroll down in internet explorer? The cursor is stuck. All other browsers work fine..

Prothemeus

Hi,

First of all, my sincere apologies for the late reply I have recently had some serious health issues and have not been able to reply sooner. I will need to forward this problem to the developer but I can not give you any guarantees.

johnsn Purchased

hey guys, which translation plugin do you use, as wpml costs and codestyling localization seems not to work with the theme?

Default-user
johnsn Purchased

I tried it manually, I’ve got wp running in german and I created with poedit ther german .po and .mo and uploaded the two de_De in the languages folder, but nothing happens, in the functions is written
load_theme_textdomain( ‘be-themes’, get_template_directory() . ’/languages’ );
be-themes not agent, ist that the fault?

johnsn Purchased

does anybody know where to change the default hover colour of the “continue reading” button and the button in the call to action box? cannot find the right css, should be in the options folder?

Just bought this a couple days ago, the theme looks great. However, there are some major issues:

  1. Scrolling does not work on mobile. However, requesting the desktop site fixes scrolling on the mobile theme.
  2. Links to portfolio pages (eg. /portfolio/my-project) are broken and generate 404s, even though they work on other themes (eg. Hexa)
  3. (minor issue) Revolution Sliders added with Visual Composer (4.3.5) appear in previews, but not on the live site.

Currently running the Hexa theme at freecision.com while Agent is broken.

johnsn Purchased

woocommerce stopped working

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