This author's response time can be up to 1 business day.
I was testing out the demo site on my ipad 3 and iphone 4s. But the videos on the vimeo (bunny video) post and the youtube post dont show up. It just becomes a big black box going on a long way down on the page.
Do you know what could be the reason for it?
But they show up when using ios7.
Another thing: experiencing some crashes on ipad3.
Might buy it regardless. But since this is such a great theme, it might be worth ironing out the ipad things.
Hi, thanks for noticing the issues we will investigate
This is the perfect theme I was searching for. I wanted my website to have big bold tiles with no borders and a small header to go to different links. Thank you for making my search fruitful. I am ready to buy but here are a few things I would like to know.
Pre Purchase Question:
1. Can I change the Header base color? Currently, in all the screenshots/live demo, its white.
2. The tiles when clicked shows a little info with random colors. Can that be made specific?
3. The way I want my website to work is that if you click on a tile, its going to take you to a page with that image first and then couple other images which belongs to the same project with a back and front scroll button. Is is possible with this?
4. I want my home screen tiles to be big as in the Portfolio 3D Big preview but instead of the flip thing, I want the default fade in seen in the home screen. Is that Possible?
5. Is there a support of favicon?
I’m thinking of purchasing this theme but I have one pre-purchase question.
In chrome on a mac the pictures in a gallery are set to have the width as wide as the browser, which makes it so that I have to scroll to see the entirety of the photo. Is there an option for the photo to match the height of the screen so a viewer doesn’t have to scroll to see the entirety of the image?
Hi, do you have to scroll vertically or horizontally? If you mean the vertically scroll then this is normal this depends from the number of items. There should be no horizontal scroll (and I don’t see one under Chrome).
So I have been setting up my portfolio and loving it so far. There are a few concerns when using Internet Explorer 10 though. The posts in the portfolio page can only be accessed by using the chain icon unlike in chrome where the whole image can be clicked.
Secondly, the icons on the footer for different social websites move to the bottom of the bar and gets cropped.
Thirdly, On a mobile website, the navigation drop down menu crops my logo.
I hope these get fixed soon to make it a perfect theme.
Also, the Zilla share plugin is very buggy. If you are logged in to Facebook and like it, it opens a window which is cropped about 80 percent and you cannot really do anything. The only solution is to refresh the page.
Hi, We are providing support only through our ticket system, please visit http://mpc.ticksy.com and leave a ticket. If you don’t know how to get your purchase code Please go to your downloads tab (http://themeforest.net/downloads). Here you will find all of your downloads. Click on the download button next to the item and a list with two (2) options will be displayed [Main file(s), License certificate], see this screenshot: http://cl.ly/image/2o1J1X0F3u0N
Will this theme be updated to support WP 3.8?
Hi, it is supporting 3.8 are you having any problems? Please file a support ticket.
How can i make a profile page with full width video?
how to use project setting? Full width Asset
Hi, We are providing support only through our ticket system, please visit http://mpc.ticksy.com and leave a ticket. If you don’t know how to get your purchase code Please go to your downloads tab (http://themeforest.net/downloads). Here you will find all of your downloads. Click on the download button next to the item and a list with two (3) options will be displayed, choose the last one “License certificate & purchase code, see this screenshot: http://cl.ly/image/471J3i0k0F0W
Hi, I bought few days ago your theme and looks very nice. I have three questions:
1. On mobile device, if I request desktop version, site doesn’t switch to the other one. Can I let choice to user wich version use?
2. In a standard page like this (http://products.mpcreation.net/?product=agera) is possible to have the right column long as the screen heigh?
3. In the gallery view, is possible to have images fitting the width of the window?
Thanks a lot
I have tried to add my Google map using the shortcode for Google Maps but the map does not appear!
[mpc_google_map src=”https://www.google.co.uk/maps/place/Turchini+Design+Ltd./@51.518855,-0.128519,17z/data=4b13m1!1s0×48761b3272af3779:0xfcb85980c10fda18” width=”100%” height=”50%”]
we are preparing an update that will fix this issue and other small WP 3.9 incompatibilities
Question about this theme: Must all the images be the same size? I saw that there are options for standard or big, but is it possible to have, say, a vertical image that occupies 2 spaces? Or must the matrix consist of all equal-sized images?
Hi, no sorry there is no such option every image has to be the same size.
Pre-purchase question:can i use polylang plugin to this theme or a different multilingual plugin?if yes,it will continue work to the mobile screen?
Hi, no sorry this theme doesn’t support WPML or any other language plugin.
I purchased the theme “Agera” and when I uploaded the template to WordPress I got the following error: Fatal error: Cannot redeclare youtube_shortcode() (previously declared in /home/content/67/9184267/html/wp-content/plugins/jetpack/modules/shortcodes/youtube.php:293) in /home/content/67/9184267/html/wp-content/themes/agera/functions/theme-shortcodes.php on line 145
please send us a ticket at mpc.ticksy.com with your wp-admin and FTP access. We will need to make a few changes to the code.
Pre-purchase question: WP 4.0 support?
WP 4.0 Support should be tested and achieved in the next week.
i have a little problem with this template. After the installation there’s written “style.css stylesheet is missing”. I’m using wordpress 3.9 … hope you can help me
Can you fill a ticket at mpc.ticksy.com with wp-admin details?
hello, I can not see from the about tab mac website, is deconfigured, and eyelashes are not like before, you can fix this?
I ask again here because in the support ticket I took a month but have not received any response.
Please share the Ticket ID, I will check this.
The ticket ID is:
please utmost account as soon possible, I’m two months with the problem
I answered to your ticket.
hi, I consider to buy this theme, but have a question:
Am I allowed to make my own styling in a childtheme and remove your design copyright?
kind regards, Charlotte
Hi, yeah sure there should be no problem with this
what has changed in the new update for Agera WP Theme?
In the update log the last entry is from April 28 2014. Please update also the update log.
It is possible to put my own item in the project settings of my article porfolio? I want to modify it!!
Can u help me please??
Unfortunately, these settings are predefined and you cannot add new/change them from the Wordpress admin panel.
Please let me know if you have any other questions.
Where do I customize the like “heart” button and the share information? Do I need to download an additional plugin?
Please contact with our support team at http://mpc.ticksy.com and we will assist you with the Custom CSS code.
Please provide information what exactly you want to change inside this element.
Hi! is it possible to show the blog posts as full width and not as tiny squares?
Thx in advance
The frontpage has two sizes of thumbnails and you cannot change it without a Custom Coding.
Use, by you or one client, in a single end product which end users are not charged for. The total price includes the item price and a buyer fee.
Why buy with Envato
Use, by you or one client, in a single end product which end users can be charged for. The total price includes the item price and a buyer fee.