180 comments found

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years
SimoG Purchased

Hi, I can not insert the shortcode using the appropriate editor. After choosing the shortcode from the drop-down menu click on “insert” but nothing happens, the popup remains open and the shortcode is not entered. Thanks for the help

LiveMesh

I hope you have one of the latest versions of the theme installed. Can you pls try to clear the browser cache and see if the problem goes away? The browser tries to cache the JS files and unless you actually flush the cache, at times the old files remain causing the issue.

Pls send me an email to livemesh.themes@gmail.com with a temp login in case you still have that issue after the above step.

  • Bought between 100 and 499 items
  • Has been a member for 1-2 years

Hi,

I have purchased the theme and used the WPML plugin to get multi language, Everything works perfect in all the browser except safari.

Link to the website: http://www.theappscompany.net/?lang=ar

Problems

1. When i click on any of the menu option the page shakes while it reaches the page section.

2. What is the CSS style we can modify to change the text direction (from right to left) of the testimonials.

LiveMesh

The Safari shaking is due to some custom CSS for padding entered in revolution slider. Pls use the following Custom CSS -

#slider-area .rev_slider_wrapper {
padding: 0 !important;
}

and the problem should get resolved.

The testimonials looks to be already aligned right. Probably you resolved the issue yourself. Pls let me know if I am missing something here. Thanks

  • Bought between 50 and 99 items
  • Germany
  • Has been a member for 1-2 years
bypass41 Purchased

Hello,

how can I implement a search box on the upper right? And I got two loader, one for the slider and one pageloader. But I need only one loader like your cubik loader.

Thank you,

Andreas

bypass41
bypass41 Purchased

Ahhh, sorry for the ‘search’ question….

LiveMesh

To make the other loader not appear, pls use the following custom CSS in the css/custom.css file or style.css of the child theme. This will hide the revolution slider loader icon which has a higher z-index.

#page-loading {
z-index: 10010;
}
bypass41
bypass41 Purchased

Hello again, how can I change/set the background picture of a portfolio page? Thank you.

LiveMesh

Did you mean the background picture of the header? You can do the same in the portfolo edit window under Header Options. If you plan to change the background picture for the entire page, you will need to use something like this -

.single-portfolio #main {
background-image: url(http://example.com/agile/wp-content/uploads/2012/05/bg-main.jpg);
}

Hope this helps

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

Thanks for such a great theme. I have an issue though. I cant drag and drop the pages while using “static page” this is a new install of WP and another site that uses this them has no issue. I also cant get the options when I do a drop down in a particular page that I would like to delete.

LiveMesh

Probably there is a script error on your admin pages. Probably a plugin issue or an obsolete script. Can you email me a temp login to the site so that I can take a look. Thanks

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

How can I auto-play the video and audio/music on the YouTube2 shortcode for the Homepage?

Thanks, Toddsworld

LiveMesh

Can you pls refer to the documentation on the same? Pls look for information on the two parameters mute and autoplay that you can use with video shortcodes. Thanks

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

Hello, I purchased and followed the instructions to load your sample website. I followed all instructions and received the “All Done” message however, the site appears different. 4epd.com

Please advise.

LiveMesh

Thanks for your purchase. Pls follow the instructions in the following video to setup the demo site -

http://portfoliotheme.org/support/faqs/agile-theme-how-to-setup-theme-and-revolution-slider-youtube-video/

Pls let us know if you still have trouble. Thanks

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

oops wrong forum

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

Hi, This may be the weirdest support question you have had. I recently installed this theme for a small residential building (151 apartments). It is only used by residents. Immediately out web traffic went from 400 visits a month to over 20,000. It doesn’t make any sense at all. Can you help to try and trouble shoot to see if the theme can be ‘attacked’ somehow as this only occurred when we changed the wordpress theme. Thanks

LiveMesh

Is there a way you can check this in Google Analytics and see from where the traffic is coming? And also check which pages are being scanned by whom. It is hard for me to say what’s happening without actually looking at the stats. Pls let me know if you need further help on this. Thanks

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

I have now installed the agile template on wordpress 3.9 and stopped working the button objects to enter images in publications, please can you help me to resolve this fault.

LiveMesh

Try to clear the browser cache once so the old cached JS/CSS files get flushed. If you still have trouble, can you pls email a temp login to livemesh.themes@gmail.com so that I can take a look? A screenshot of the exact problem will help. Thanks

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

hi, I don’t see a blog tab on your example site. Does this template include blog pages and a way to feature blog posts on the homepage? Thanks

LiveMesh

The blog is very much part of Agile. You can have a look here -

http://portfoliotheme.org/agile/blog/

and a few blog entries are featured on the home page here as an example -

http://portfoliotheme.org/agile/home-3/

Thanks for your interest.

  • Exclusive Author
  • Has been a member for 5-6 years
  • United States
  • Bought between 100 and 499 items

Great theme! I just purchased it and had just one question—is it possible to ‘turn off’, hide or disable the header text that currently defaults as ‘Blog’. I just wanted a Custom Header Background with no text on it. Thank you!

LiveMesh

You can control the same by entering a custom heading HTML with empty content entered under Custom Heading Options. You can also use the following Custom CSS in theme options to hide the text -

.single-post #title-area h1, h2 { display: none; }

assuming you want that be gone from the individual post pages only.

Default-user

Thank you!

  • Bought between 50 and 99 items
  • Has been a member for 2-3 years
Just recently found a big problem in firefox http://myvenuetracker.com/ The beginning or every letter and some middle letters are missing. Please help us solve this issue.
LiveMesh

I visited the site on my installation of FireFox on Mac and saw no issues. I know we had a bug on Chrome browser (not Firefox) where the letter got cut off when the font was natively installed on the machine. Can you pls check this on another desktop and see if you can reproduce the issue? Thanks

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years
ClubChi Purchased

Is it possible to hide the cart button in menu or anywhere else?

LiveMesh

Pls open a ticket in the forum and we can help.

  • Australia
  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hi To download sample data in read me text given following link

http://portfoliotheme.org/wp-content/uploads/2014/04/agile-sample-data.gz

and its not working

LiveMesh

Pls send me the purchase details and I can send across the sample data file. Thanks for choosing Agile!

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hi, what a great theme!!! I’m setting up a site with Agile theme at at http://www.021treinamento.com.br and it’s almost done, but the isotope javascript is not working on the portfolio section (#cases). Could you please help me to fix it?

Sorry as I sent my message here instead of going for the support page, but I haven’t received my support password yet.

LiveMesh

The isotope seems to be working fine and filtering the elements. Looks like you missed setting up the categories for all and also styling for the category filter (CSS) is missing. Can you pls set the category for each of the item and see if things look better. Glad you like the theme!

  • Argentina
  • Bought between 10 and 49 items
  • Exclusive Author
  • Has been a member for 1-2 years

Hello!

How can i change the pageloader to be like the demo with white background and other spinner?

Thanks

LiveMesh

Search in Google for “Flat preloaders” and download the required gif file for preloader. Upload your favourite preloader to WordPress and then have this custom CSS in the custom/custom.css file to override the default one -

#page-loading {
z-index: 10010;
background: #FFF url(http://yourdomain.com/wp-content/uploads/2014/07/Preloader.gif) no-repeat 50% 50%;
}
  • Bought between 10 and 49 items
  • Has been a member for 3-4 years
ClubChi Purchased

Another bug!! I changed menu in a custom color (#288ddb), but when I hover to another menu item the thin line in sticky header appears orange (theme – default) for a short time after a quick release of maybe 0.3 s in dropdown menu. Where could be changed that menu bug? CSS?

LiveMesh

Yes CSS. To provide you with more efficient, searchable support topics, I request all questions to be asked on the Support Forum. If you’re still having issues, feel free to start a new thread over there.

Support Forum | Register with Forum

LiveMesh

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years
ClubChi Purchased

Where is the portfolio id? It`s needed in a page section.

LiveMesh

You can get the portfolio id from the URL of the single portfolio page URL.

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years
ClubChi Purchased

Is it possible to load gallery pictures with a “load more” button? I want to show a grid of 4 pictures in a row and 3 rows should be preloaded. More pictures (3×4, 12) should be loaded by clicking on a “load more” button (More work – in your sample). How could I do that with this theme. Thanks for help.

LiveMesh

Pls open a support ticket in the theme support forum. Thanks.

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
agencia88 Purchased

Hey guys! Thanks for helping me last week!

I have just one more question: how can I set up buttons with smooth movement among sections or segments of the same page, as well as the top menu of single page site? I have created some buttons with links to page sections and segments instead of single pages, but their transitions are too much abrupt without the movement.

Default-user
agencia88 Purchased

Thank you!!!

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