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Is there a PSD of this theme available with purchase?
Thanks for your interest. The theme does not come bundled with the PSD but we can provide the one we have used during theme development. The PSD can vary a little bit from the demo pages since some elements have evolved after multiple updates.
Pls email us post purchase via our profile page contact form http://themeforest.net/user/livemesh#contact and we will send across the same to you.
I would like to know if your theme in RTL ready.
Thanks for your interest. You will need to customize the theme to make it RTL ready.
Hi, My website is missing Visual Composer Setting option in the Back End. How do i bring it back?
Are you sure the plugin is activated? I do see Visual Composer settings in all my Agile installations. Some settings are deactivated when we invoke the theme, but most of them are still visible.. Can you deactivate the theme and see if the settings come back?
I have removed and reinstalled and still same issue.
Does deactivating the theme return the visual composer settings? Can you switch to default twenty fifteen theme and see if the visual composer settings return back?
VC setting on Dashboard not there and activated twenty fifteen still the same.
Do you have a VC license? If so, you can contact the author for the same since this does not look like a theme related issue. I have never heard of anyone having this issue so far. Looks like this is more of a server setup issue and probably VC support would know why this would happen.
How do I change the Sidebar Size?
I am using Boxed Layout, and 300 px ads on sidebar, but 20% is too small and ifI used 27% its ok but it breaks the layouts.
Please see http://www.learngoodblog.com/home/blog/
Pls open a thread in the support forum – http://support.portfoliotheme.org/forums/forum/agile-theme-support/, provide a few details like which page, sidebar (left sidebar or right sidebar) etc. and we will try to help you out. Thanks.
This theme does not work together with the plugin WC Fields Factory.
I’ve used the content type “Product Page” in the Visual Composer for a product that has extra fields created with the WC Fields Factory.
When I go to the corresponding page and add the product to the shopping basket, I’m seeing a 404 error page. (However, the product is correctly added to the shopping basket.)
The problem will not occur if I buy the product using the standard Woocommerce product page.
Can you check with the author of the plugin once to see if they are aware of the issue? They may be able to tell you more quickly why this is happening than us, specially if this is happening with other themes too. Thanks
Will you repair the bug if we buy another half year of support for the Agile theme?
Pls give us couple of days time to check on this and get back to you. Thanks.
Hi, any news?
In my local install, I added a field in WC Fields Factory, had no issues adding to the cart a product with this field. I did add another page with ‘product page’ content element and had no issues either when adding that product to the cart. Sorry about the delay – we can only do so much on ensuring compatibility with plugins.
your theme looks great, but I have got a question concerning the navigation bar: Are there different navigation bar layouts available or “just” the one which is shown in the demo?
Thanks for your interest. The navigation bar layout that you see in the demo is what we have.
The update from Agile 3.6 to 4 broke the flex slider. Before the update the flex slider used images cropped to 1920×600, after the update it used the original images. Thus the slider became much higher.
We had to do this to fix HTTPS issue – the image resizer we used for doing this would break in secure sites. Many sites, if not all, are moving to HTTPS and hence this change was really required.
Pls crop the image manually in a tool like photoshop or any image editor including the one in media library and you should obtain the same results as before.
Youtube suddenly isn’t working. Is there a fix? also i got an email there is an update, how do i update it without losing all my work?
Yes pls update the theme.
Use the same procedure as when you installed the theme for the first time.
Everything you did on your Dashboard won’t get overwriten, the files you’ve modified, however, will be replaced with the new files. I recommend that you save them in separate folders so you’ll have them at hand to reapply the changes.
It makes a backup of the existing plugin/theme as well in the media folder so you can always revert back or refer to the earlier version. If you made any changes to the source files (instead of child theme), you will need to redo them of course no matter what method you use for updating.
I really like the this theme and i want to buy it , i am using go daddy as hosting environment, i read online that there is conflict with visual composer when the theme is hosted on go daddy.
is this is true, do i have your confirmation that it will work fine .
Thanks for your interest. I have not been told about this issue and hence cannot comment. If this issue is not limited to our theme, can you pls check with author of VC if he is aware of this?
Of course, this theme also ships with support for popular SiteOrigin page builder – https://wordpress.org/plugins/siteorigin-panels/ which I prefer over VC. If do not plan to use any of the premium addons for VC, I strongly recommend SiteOrigin page builder instead of VC.
since i have updeted Agile from 3 to version 4, VC does not work and page builder do not assume the adjustment( Layout) i have before.
So i can not see – if i go for example in the editor of a page- the text or photos i have placed in. Do you have any approach?
Hope you got the notification for an update released about 12 hours ago for the theme which has the latest version of VC and Rev slider.
The updated files are located in <theme folder>/framework/plugins folder. Pls do update from the same, do a hard refresh and let me know if you still face issues.
i have installed Agile 4.1. Now the website works well but if i go to the pages i can not see something in VC. Do you have any idea what i can do? ( What do you mean with hard refresh?)
You need to update to the latest version of VC as well since older versions of VC have compatibility issues with WP 4.5.
Hard refresh implies you need to explicitly hit the reload button on your browser (Ctrl + R or Cmd + R shortcut), just reopening the page will not do.
Hi, my skills bar on page http://pradzadarmo.pl/ is not showing properly. What can be wrong ?
Pls update the theme to latest version 4.1 – issue will be resolved then.
ok, how can I get the 4.1 version ? from download option ?
Yes from ‘Downloads’ in the dropdown provided in your account. Thanks
ok, my support has expired for this theme. Does it mean that if I download the last theme version it will be 4.1 anyway or older versions before my support has expired ?
It will always be latest version. The theme updates are for lifetime.
I have problems with headings, it don’t shows. How can i fix it? VC is not active, I need to buy it, or ?
Have you updated to the latest version of Agile and VC? You can download the latest version of Agile and then the current version of VC should be located in framework/plugins/ folder. You need to update both to get it working right with WP 4.5.
When I buy theme, I download 4.1 version of theme, wordpress version is 4.5… But demo data which I download it’s for some older version of agile theme. Could I got demo data for theme version 4.1 ?
I have a problem with portfolio you can see web site ( www.dolotron.com/wp/ ). How I can fix it ? Have I install plug-in for login or ?
Pls open a support request in our form – http://support.portfoliotheme.org and we will be happy to help you out there. Thanks.
Hi,on my mobile phone, I-phone 5, the demo site live preview is not shown responsively but I see full pages adjusted to screen shows, so very small font. Is that a problem with responsive function of the template? If I watch demo site live preview on my laptop and decrease browser size it does react properly.
Pls open a support thread in the forum http://support.portfoliotheme.org and we will take a look. Thanks.
Hi, have used the theme for awhile without issue. Thanks… This week on the slider the words stopped rotating and also the stats numbers are not changing now with automation. Visual Composer did not seem to work any longer on page when I tried to use it. Updated to latest version of the theme but still keeps telling me to update visual composer plugin… Even though it says it is update on plugin page. Any idea what the problem is? Thanks
Can you pls open a private thread and post a temp login to the support forum – http://support.portfoliotheme.org? I will take a look. It is either the browser is caching the old files or the files are yet to be updated.
If you have updated both theme and VC, pls do refresh your browser once, delete the browser cache and retry and see if the issue gets resolved. Thanks
Hello, the template is not working with wordpress version 4.5.1. The banner and buttons with effects have disappeared. Native galleries have also disappeared. The portfolio appears misaligned, etc … Are you going to upload a new version of the template with these bug fixes?
The updated version released couple of weeks ago is compatible with 4.5 version of WP. Pls upgrade to the same and the errors should go away after refreshing the browser and reloading the page. If you still have trouble, pls post a temp login to the support forum – http://support.portfoliotheme.org. Thanks.
When I install the latest version of the template it seems the bugs are fixed but other things have stopped working:
I used this code to display certain categories of the portfolio on page:
[show_post_snippets post_type=”portfolio” display_title=”true” display_summary=”true” number_of_columns=”4” post_count=”4” terms=”Ginecologia” taxonamy=”Ginecologia”]
and now you can not see anything!!!
Is there any way to show only certain categories in the portfolio with the “Show post snipets” option?
[show_post_snippets post_type=”portfolio” display_title=”true” display_summary=”true” number_of_columns=”4” post_count=”4” terms=”Ginecologia” taxonomy=”portfolio_category”] – Does this work?
Pls post a thread in the forum http://support.portfoliotheme.org with a temp login and we will get this resolved. Thanks.
Hi. Thank you very much. I have sought an alternative solution with the Essencial grid plugin. But now I have a bigger problem. The mobile version of the template is terrible !!! : You can see the web:
Why 3 columns do not become in 1 in the responsive version?
Looks like you have checked the option
“Disable responsive content elements” (Disable content elements from “stacking” one on top other on small media screens (Example: mobile devices).)
in General Settings in Visual Composer. If you uncheck, the page will be responsive.
Yes! Thank You!
I don’t know why that option even exists. And it is the first option seen when someone opens Visual Composer settings.
Where do I go to download the latest version of this theme? I do not seem to be getting emails to do so.
May be you unsubscribed to the emails or they landed in the spam folder. I saw in the forum that you were able to download the updates.
My support has expired. Generally I don’t need the added support, but a feature appears to be broken. I just updated via your files today, so I’m running Agile 4.1 and VC 4.11.1. Wordpress is up-to-date.
I’m trying to use VC to do this: https://vc.wpbakery.com/video-academy/how-to-create-layout-with-equal-height-columns/ – 2 equal height columns with a background image and a colored background with text.
When I do it – the columns aren’t equal width/height and they don’t have the background image/color set.
Here’s the example of the live page where we tried to accomplish this: http://www.salesequity.com/17271-2/.
Any help would be much appreciated. If it is actually broken, when do you anticipate a fix to be released?
Can you pls create a thread in our forum – http://support.portfoliotheme.org/ and provide us a temp login to the site. This looks more like a VC issue than a theme one and let me check what we can find from our side. It is hard to tell what is happening by looking at the frontend. Thanks
Am I able to submit a thread if support has expired? I’m not able to find a place on that site to submit a thread to that forum.
Yes you can submit the same. Once you register with the forum here – http://support.portfoliotheme.org/register-with-support-forum/, and login to the site, you should see a create new topic form at the END of this page – http://support.portfoliotheme.org/forums/forum/agile-theme-support/.
Quick question for you. So basically my website content appears for a few seconds, and then it disappears on the site. Only the header and footer are visible. I haven’t touched the website in a long time, so is there anything that has happened recently that would be causing this issue? I just upgraded to the latest version of the theme today, but that doesn’t seem to have fixed it. Do you have any idea what the problem is? Here is the link – http://sandstonereno.com/
You just need to update to the latest version of the theme released couple of weeks back and the issue will be resolved. That will make the site compatible with 4.5 version of WP.
Perfect. Thank you very much!
Hi. I love the theme. I’ve had it running fine for a little while, but now all of a sudden all the the images and text are hidden. This only seems to be a problem with the desktop (non-mobile) view. Its very strange. The text and images seem to be there, but I can’t see any of it. The header and footer seem to work fine though. I thought it might be a problem you might have encountered before. Any advice would be greatly appreciated. Here is the link: www.canaloverlookapts.com
Looks like things are back to normal. Pls let me know if this is still an issue. Thanks
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