370 comments found

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

Hello,

I have a problem with the OptionTree… I can see the Theme Options page but there is no trace of the Settings page… I ve tried to use the url: themes.php?page=option_tree_settings

But I get the following error:

“You do not have sufficient permissions to access this page.”

Can you help me?

Thanks

theMOLITOR

Do you see “theme options” under the “appearance” menu?

  • Bought between 50 and 99 items
  • Has been a member for 2-3 years

Is it possible to have video play in the homepage slider? I’m loving the look of your theme for a client but They want video on the homepage. Thanks!

theMOLITOR

The slider only supports images, but you can embed videos into the post content.

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

Yes i can see theme options but the problem is different, the whole website is broken. This is the first I’m having such problems with a theme forest template, it’s unacceptable to waste all this working time for something that I paid to be ready-to-use.

1) Installed a fresh copy of wordpress 3.1.2 (the same reported on the demo_content.xml)

2) Uploaded the theme into the right theme folder

3) Activated the theme and installed the OptionTree plugin

4) Imported the demo xml using the wordpress import tool

5) Installed other plugins such as Contact Form, Display Widgets etc..

The menu in the silder, the content and other pages are broken.

The code is broken because if I copy-paste the generated HTML from the online Demo, the result is good.

I want explanations or a complete refund as soon as possible.

JTJ

theMOLITOR

Sorry you’re having trouble. Rest assured, I can confirm that nothing is wrong with the theme.

Can you share a link to your site so I can better troubleshoot what the issue could be?

Regarding the menu, that is controlled from the “menus” page under “appearance”.

Did you have a chance to review the help file included?

Here to help.

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

Can you get rid of the donation button?

James:)

theMOLITOR

Yup, that is totally optional :-)

  • Bought between 10 and 49 items
  • Has been a member for 7-8 years
ape2ape Purchased

Hello

Thanks again for such a great theme! I have a question that probably isn’t really related to your theme, but more related to the Wordpress in general, however, I expect that it’s something you’ve had to deal with before especially with this theme.

My client is a charity and Google has approved them for their non profit business status. I need to add a meta tag to the home page to prove to Google it’s their site. Here are Google’s instructions:

Copy the meta tag below, and paste it into your site’s home page. It should go in the section, before the first section. <meta name="google-site-verification" content="xxxzA7S23UVDpg1909w7uQr0o5RSjGdtFND2bitCOeyR4" />

Can you guide me to where I would put this within the Wordpress interface?

Thanks so much Jesse

theMOLITOR

Yeah, open up “header.php” and put it above the body tag.

  • Elite Author
  • Sold between 250 000 and 1 000 000 dollars
  • Won a Competition
  • Interviewed on the Envato Notes blog
  • United States
+11 more

Support Requests

Please use my support forum to receive assistance with this theme: http://themolitor.com/forums

  • Australia
  • Bought between 100 and 499 items
  • Exclusive Author
  • Has been a member for 3-4 years
  • Sold between 5 000 and 10 000 dollars

Hi,

Just purchased this theme and I cannot see the option tree and there are no theme options anywhere. I have done a clean install 3 times and nothing has worked. Please help me: www.elitegraphics.com.au/pottershouse2

Thanks

  • Australia
  • Bought between 100 and 499 items
  • Exclusive Author
  • Has been a member for 3-4 years
  • Sold between 5 000 and 10 000 dollars

Never mind, downloaded option tree manually and it worked..

  • Australia
  • Bought between 100 and 499 items
  • Exclusive Author
  • Has been a member for 3-4 years
  • Sold between 5 000 and 10 000 dollars

Why are the options very minimal? There is no option to turn on and off the donate now button, there is no option to upload slider background and there is no option to change the website theme colour?

Am i missing something or are these options not included in the option tree? If you could help me with this it will be greatly appreciated.

THanks

  • Australia
  • Bought between 100 and 499 items
  • Exclusive Author
  • Has been a member for 3-4 years
  • Sold between 5 000 and 10 000 dollars

SORRY disregard all my previous messages I have read your past comments and help website. The only problem I have now is that background image of the world doesn’t show? I can’t find any option to make it show. I have everything but that working and its doing my head in.

If you could help me with this it would help A LOT ! Thankss

Andrew

theMOLITOR

Hi Andrew,

It appears you haven’t quite finished setting up the theme. I see that you need to create a menu still, create posts, assign them to the slider category, etc etc.

Please be sure to watch the walk-through video and check out the help file with additional details.

If you continue to have trouble, please feel free to post a thread on my support forums here: http://themolitor.com/forums

I have a support team that will likely respond to your questions faster than I will respond here.

Hope that helps.

Thanks,

Chris

  • Elite Author
  • Sold between 250 000 and 1 000 000 dollars
  • Won a Competition
  • Interviewed on the Envato Notes blog
  • United States
+11 more

Support Requests

Please use my support forum to receive assistance with this theme: http://themolitor.com/forums

  • Australia
  • Bought between 100 and 499 items
  • Exclusive Author
  • Has been a member for 3-4 years
  • Sold between 5 000 and 10 000 dollars

Hi,

Sorry about that added the wrong URL in, the site I am working on is at: http://pottershouse.com.au/fairfield-wordpress/

I have read your forums and figured out how to do everything the only thing that I don’t know how to do is get that map working in the background.

If you can have a look at: http://pottershouse.com.au/fairfield-wordpress/ you can see I have set up most features on your demo though I cannot find anything in your forum about setting up the map in the slider background. So I take it this is something that is automatically meant to work, and for me isn’t for some reason?

Thank you in advanced.

theMOLITOR

Looks like you renamed the theme folder to “Elite Graphics” which is breaking the url (theme folders cannot have caps or spaces).

  • Australia
  • Bought between 100 and 499 items
  • Exclusive Author
  • Has been a member for 3-4 years
  • Sold between 5 000 and 10 000 dollars

Hi,

I have been looking through your forums though can’t seem to find the answer only find this : Homepage slider frame not showing up?

I just want the boarder of the slider removed so I can use the slider image.png as the boarder so it can be jaggered.

Are you able to assist me in this please?

Thanks

theMOLITOR

Hi there,

If you locate “ul.pxs_slider li a” in the “style.css” file, you’ll see the background image and box shadow effect there.

Hope that helps.

Chris

  • Bought between 10 and 49 items
  • Has been a member for 4-5 years
  • United States
MeenaInc Purchased

Love it! Great theme! The only issue I see is that people here are too lazy to read the instructions or watch the videos, they want it all done for them with the push of a button.

Anyway, you have to be borderline brain dead or blind to get lost using this theme…great job on another great theme!

Meena, Inc.

theMOLITOR

Thanks Meena!

I really appreciate that.

  • Bought between 1 and 9 items
  • Has been a member for 3-4 years
  • Sweden
rezz Purchased

I’m not able to use the homepage silder. How do I solve this. I have created posts with category slider. The image is put in the ul li list. But nothing shows.

What am I doing wrong?

Thanks.

theMOLITOR

Hi there,

Thanks for purchasing!

Can you provide a link to your site? It will help determine the cause.

Thanks!

Default-user
rezz Purchased
http://www.bluehill.se

It’s working now. And I don’t know if I did it correct with the posts for the slideshow. I changed the date on them to ten years back so they didn’t show up on the first page.

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years
srfotu Purchased

I bought this a while back and see now that the theme is compatible with WP 3 .3. Did you make changes to the theme to make it compatible or was it already good when 3.3 launched. I made a bunch of modifications to the theme and I want to figure out if I need to prepare for a big chore or if I can count on the original files staying pretty much the same.

theMOLITOR

I didn’t make any changes to support 3.3. You should be good to go :-)

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

Hi, this is a great theme and I just have one question before purchasing does the homepage slider allows for text and image display or does it only support images? So ideally I would like the picture to appear with a tagline without having to add text to the actual image, on the homepage slider

theMOLITOR

Thanks!

The slider only supports images. Sorry.

Chris

  • Bought between 10 and 49 items
  • Has been a member for 5-6 years

Is there any way we can have a look at the green version of the theme?

theMOLITOR

Yes, under the “options” menu, you can hover over “unlimited color options” and click the corresponding color to view it. Keep in mind, those are just sample colors. You can choose any range of colors you like.

  • Bought between 10 and 49 items
  • Exclusive Author
  • Has been a member for 3-4 years

does the theme support other languages?

theMOLITOR

Hi there,

This theme is fully compatible with the wpml plugin: http://wpml.org

Hope that helps.

Chris

  • Australia
  • Bought between 10 and 49 items
  • Has been a member for 2-3 years
zark Purchased

Can this site work in IE6 ? I realise that the png’s and full experience might be crippled, and that would be ok, but my clients cannot see any of the site. And for government workers stuck with IE6 , this is an issue.

You can see the effect on your demo site: http://themes.themolitor.com/wpaid/ I load the site in IE6 and wait for everything to load, then try and maximise the screen and … browser locks up.

Thanks

theMOLITOR

Hi Zark,

As listed in the “Compatible Browsers” section on the item page, IE8 + are the supported version of IE.

Hope that clears things up.

Chris

Default-user
zark Purchased

Ah, Sorry, Thanks for responding.

theMOLITOR

You bet ;-)

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