1196 comments found

  • Elite Author
  • Sold between 250 000 and 1 000 000 dollars
  • Author had a File in an Envato Bundle
  • Bought between 50 and 99 items
  • Exclusive Author
  • Has been a member for 5-6 years
  • Referred between 500 and 999 users
+1 more

Use of support forum mandatory as of January 1, 2013

We’ve recently setup a new support forum and we’ve been slowly transitioning all support there over the past few months.

As promised, starting January 1, 2013, we have made it mandatory that all support given to verified buyers will be done there.

Support Forum: http://support.themeblvd.com
Support Terms: http://support.themeblvd.com/help/#terms

No support will be given through the ThemeForest comment system. The only exceptions will include pre-sale questions and any issues you may have accessing the support forums.

We apologize for the extra step this takes you to register for the support forum and verify your purchases, however we hope that the forum will make support easier for buyers in the long run.

  • Bought between 50 and 99 items
  • Has been a member for 2-3 years
  • Referred between 1 and 9 users

So far I love the Theme but I have updated everything recently and have noticed that you have added all these extra plugins to make the theme work. My site would load on an average 2.5 seconds now it loads in 8.9 seconds on average. Do you have a similar template that’s not so heavy on the plugins? I started using Super cache but it does not seem to help. My site is an e commerce site and my bounce rate is up 200% I do not want to switch templates any advice ?

ThemeBlvd

Hello,

Whether the code is located in a plugin’s file or in the theme’s file realistically isn’t going to make any kind of difference, as you’re suggesting. In other words, we haven’t really “added” anything; we’ve re-organized files. Come on over to the support forum and we can discuss the issues you’re specifically having with your site.

As always, here’s how to get support through the proper channels, and I’d be glad to discuss things in more detail:

http://themeforest.net/item/akita-responsive-wordpress-theme/1530025/support
  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
  • United States

Good day, I would like to purchase your theme but I have a requirement, I need to fulfill. I need a contact form on a right sidebar on every page including the home page. I would like a narrower slider as well to the left of the sidebar on the home page(the main slider area). Can I accomplish this with the Akita theme? The contact form may or may not be different on each page, can I place different forms on different pages. Second can font size be changed? and what control do I have over colors? Lastly, can I use the contact form elements you provide to make the contact form in the right sidebar or do I have to provide my own? Sorry I’m asking so many questions, I know what I need and can’t seem to find the flexibility. Thanks for your time.

ThemeBlvd

Hello,

Contact form functionality isn’t something that we include directly within a theme. A great free plugin you can use is called Contact Form 7, and an awesome paid plugin is called Gravity Forms. Both of these plugins will come with widgets that you can use in a sidebar.

When you combine Akita with our recommended Theme Blvd Widget Areas plugin, you can create an unlimited amount of sidebars for your website. So, this is one way you could have different contact forms on different sidebars throughout your website utilizing widgets from other contact form plugins in these sidebars.

You can get a good idea of the stylistic options available to you by viewing the live demo and looking at the “Demo Options” panel to the left of the screen. And if you want exact screenshots of all theme option pages, you can see these by looking at the Item Details page for this product and look towards the bottom of the section titled “Make It Your Own”—you’ll see a list of 4 links to screenshots of the option pages.

  • Bought between 1 and 9 items
  • Has been a member for 3-4 years

I created a custom layout using the Builder feature in the theme Akita (The Theme which I LOVE). I’d really like to make the gray colored ajax looking tabs at the top of the layout stand out more with a bold red color. I’ve searched and searched through the theme CSS and/or asset images. I can not find this light gray color anywhere. Can you please point me to the right file or css code to change so that the navigation tabs (Home, Research DBs, Reading Recommendations…) can be changed to a different color. Here is my example URL for one of my custom layouts using the Builder feature:

http://indianhillschools.org/hs/for-students-parents/learning-commons-media-center/

THANK YOU! Jennifer

  • Bought between 100 and 499 items
  • Has been a member for 3-4 years

Hello. Just curious why when I add an image to a post, a lightbox is placed over it when all I want is a simple image insert.

Also this seems to happen randomly maybe once every 5 image inserts.

Thanks

ThemeBlvd

Hello,

Here’s how to get support:

http://themeforest.net/item/akita-responsive-wordpress-theme/1530025/support

Come on over to the forums, and I’d be glad to explain how this works and point you to where in the documentation this is all covered.

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

Hi I enjoyed using your theme. Thanks.

ThemeBlvd

Awesome, glad to hear it!

  • Author had a File in an Envato Bundle
  • Bought between 1 and 9 items
  • Exclusive Author
  • Has been a member for 1-2 years
  • Referred between 10 and 49 users
  • Russian Federation
  • Sold between 1 000 and 5 000 dollars
  • Australia
  • Bought between 100 and 499 items
  • Has been a member for 2-3 years
razzc Purchased

Hi, Is it safe to upgrade to the latest version of WP – 3.8 ? Thanks

ThemeBlvd

Yup, you’re good to go.

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

Hi, there is any option for having a slider over navigation bar? Thank you,

ThemeBlvd

Hello,

Unfortunately this not possible without customization. This is not a default feature of the theme. For further support, here’s how you can get it:

http://themeforest.net/item/akita-responsive-wordpress-theme/1530025/support
  • Bought between 50 and 99 items
  • Has been a member for 4-5 years
mlah384 Purchased

How do you post a Youtube video in blog and have it show up as featured image???

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years
  • Spain

Dear Support,

I’m just redesigning your Akita theme for one of my customers. The problem is I’m missing the “builder” function where you can do different style of layouts.

I had it there two days ago and all of the sudden I don’t have the option.

The other problem is my client had it done by some designer which he is not in contact any more, so he doesn’t have the files, log-in details nor the licence.

Is there any way you could find out the license code based on customers domain name?

Please let me know asap, it’s pretty urgent

thanks

ThemeBlvd

Hello,

For support, you need to get a hold of your original purchase code so you can sign up at our support forum:

http://support.themeblvd.com

This will also be an necessary so you can receive free updates, which will be very important in the future, moving forward.

For obtaining this, you’ll need access to the Envato account the theme was purchased with. For help with this, you would need to contact Envato support. Unfortunately, we do not have access to this kind of information on the marketplaces.

http://support.envato.com/
  • Bought between 1 and 9 items
  • Has been a member for 3-4 years

Hi

Hi there, I have a presales question…is it full compatible with WP 3.8? Thank you and congrats the demo is just great.

ThemeBlvd

Hello,

Yup, everything is compatible with WordPress 3.8. However, we have an update coming soon, that makes all of our admin-related items blend in better with the redesign of WordPress admin interface for 3.8+.

Default-user

Thank You for the reply. Any ETA for the new version?

ThemeBlvd

Everything is done. We’re just working on getting it all demos updated, documentation updated, theme files uploaded to ThemeForest, etc. So hopefully really soon! :-)

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hello. Can you tell me how to change the side bar headers on the image I’ve placed arrows on to match the colour of the main page header colour.

http://www.moneyfreebets.com/wp-content/uploads/2014/03/MONEY-FREE-BETS-The-Number-1-Member-s-Club.png
ThemeBlvd

Hello,

Here’s how to get support, and then we can point you in the right direction with your code customizations:

http://themeforest.net/item/akita-responsive-wordpress-theme/1530025/support
  • Exclusive Author
  • United Kingdom
  • Has been a member for 2-3 years
  • Bought between 10 and 49 items

hello. nice theme.

but can i have a full width slider at the homepage ?

than you regards new york

ThemeBlvd

Hello,

Apologies, but this theme doesn’t come with any feature for this.

gap_sahaja

thank you.. the problem is solve.. i would like this theme http://themeforest.net/item/city-college/235957. however it only come with html version. do u guys have the version of wordpress for this theme or you can convert it ?

  • Has been a member for 0-1 years

Hello. This is a presale question regarding Jumpstart and Akita themes. Can you please point to any videos or screenshots that show flexibility of this themes and Blvd framework? Are there any? I just want to get some idea, reality on how you can change, arrange various parts of a webpage. Thanks in advance!

ThemeBlvd

Hello,

Here’s Part #1 of our Layout Builder video series, which give an overview of how the Layout Builder works with your theme.

https://vimeo.com/70256816

And you can see a lot more videos if you look around our Vimeo account:

https://vimeo.com/themeblvd/videos

After purchasing the theme (Akita or Jump Start), you’ll be given a documentation file which organizes all videos relevant to your specific theme version and presents them in an organized, clear way.

Default-user

Hello again. I just purchased one of your themes and the framework and want to say your framework is just amazing. So flexible. Thank you. Gotta be learning the product :)

ThemeBlvd

Awesome, glad to hear it!

  • Bought between 10 and 49 items
  • Has been a member for 5-6 years
  • United States

Hello… Works with Woocommerce and WP 3.9?

ThemeBlvd

Yup. We don’t provide any specific theme styling or extended theme compatibility for WooCommerce, but we’ve made sure it all works.

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