25 comments found

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hi, could you please answer my support message? I sent it yesterday.

Thanks,

Juan.

webPentagon

Hello Juan, We will give you answer. yesterday was our week end.

Default-user

in this page can you see the problem, thanks http://veeduria.edu-labs.org/pagina

Default-user

Hi!. You didnĀ“t answer yet and this is urgently. Thanks Juan.

webPentagon

Our develper is checking this. As our demo is ok. we are checking our TF files. You will get answer urgently.

Default-user

Hi, thanks for the answer but unfortunately the theme still not work. I modified what you said but a few hours later the menu again was in another part. The theme is not responsive in my case at all. What can i do because i bought the theme for the Demo and mine is not working.

Juan.

webPentagon

We are also confuse that our demos looks ok. I sent this message again to our support team. hope they can give solution.

please keep in touch with our mail.

thanks

webPentagon

Hello, we have checked the menu responsive of your site http://veeduria.edu-labs.org/pagina/

we found same responsive menu as like as our demo. please send specific information to our mail. It’s really important to us that we have same file for both demo and TF.

thanks

  • Bought between 10 and 49 items
  • Exclusive Author
  • Has been a member for 3-4 years

Hi,

When I click on a dropdown menu at first it disappears and then shows up again. In your original HTML/CSS Alcatron template this bug doesn’t exist. Can you fix it? It really disturbs me. After you fixed you can expect a purchase from me.

Regards

webPentagon

OK. we will check this. thanks

  • Bought between 10 and 49 items
  • Exclusive Author
  • Has been a member for 3-4 years

Will you do it within a few days or should I expect a longer period?

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
  • Italy

the documentation is insufficient!!! the quickstart does not work!!!! how is it possible that quickstart folder there is a “Installation folder – Copy”?

webPentagon

Hello, Our quick start file is working. Installation copy folder has no effect. it’s just for back up. you can delete this. Can you please tell me the real fact? May I get the chance to see the file if you can give me ftp access. We must fix this if there is problem.

Please give us chance to give you support. You gave us bad rating. Can you please withdraw this? After our support, you can decide to give this rating.

thanks

Default-user

FIRTS your documentation start: “thefirmwptheme / thefirm.zip – zip file, containing the actual theme files (this one should be uploaded)

thefirmwptheme / documentation / – contains the help file you are currently reading.

thefirmwptheme / PSD / – contains the PSD files of the theme”. Not exist PSD file.. the name folder are differents

Default-user

ok, I send you an email and will decide the rating

webPentagon

I’ll check this. May be there was mistake after giving the update.

Thanks for notifying this. I didn’t get notice this yet.

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hi,

I am having a little trouble installing the template, i have installed the template and T3 framework as requested, but when i select the template and view the preview i get this error “Layout [default] or [Default] not found!” on a blank page.

I am not sure how i need to fix this and i cant seem to get an answer searching on Google, this forum or from T3.

Can you please assist me.

Thanks

webPentagon

may be you missed the sample data installation while installing quick start. please send us your site link , ftp access to our mail by using our TF profile. we will take a look at this problem.

thanks

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