HI Guys. Enjoying the theme. Looks great. I wonder if there is a way to link the folio items to an external link rather than the lightbox. I have tried this on the dashboard settings but not sure if this is correct.
Great stuff enjoying the experience!!
Please submit a ticket in our support forums and assign it to “Levon Manucharian” (developer). http://wpbox.ticksy.com/
Are the URL parameters just for the demo, or in the full theme?
Hi, no it’s just for the demo. In the full time you choose between the predefined layouts in admin panel section.
Urgent – Portfolio sort items not working
Any word on the Chrome menu issue? The dropdown is going under things (mainly the homepage slider). I’ve been waiting about 2-3 weeks now but still haven’t found a solution.
hi Shiftsuite, our developer is on vacation unfortunately. plz open a support ticket in our forum and u’ll get respond once the dev comes back from vacation (within 2-3 days hopefully)
Oh, no wonder. He was replying and then just stopped. I have a ticket open (#95415).
Any news on when the next update will be available?
Thank you for your quick reply!
hi Shiftsuite. yes that’s true but he’s on vacation atm. i really can’t give u a specific info about update, it depends on dev. he will surely inform you once he comes back from vacation. i’ll make sure to send him your ticket id so he can check your ticket once again.
Thanks for your patience
Great theme – thank you. I can’t figure out how to add the social icons to the footer (right). Can you outline how to do this with a code sample?
Also, how did you get the newsletter signup box in ‘Footer 1’ in your live sample? I have the text block, but can’t figure out how to set up the submit and input box. How do we get that form to send data?
hey whitney, thank you so much for the kind words.
Please submit a ticket in our support forums and assign it to “Levon Manucharian” (developer). http://wpbox.ticksy.com
Just sent – hope to hear from you.
Thanks a lot
Hey Umurua, thanks for purchashing “Straight”
Thank you, I’ve already did.
I am having problems with the posts using the fullwidth layout… the sidebars occupy all the page…
hello Ekarin and thanks for purchashing “Alcatron”
I already fix Thank You.
Hi, is there an easy way to swap out the flickr widget with instagram?
hi bzkicks and thanks for your interest in my work.
We haven’t tested that but it shouldn’t be hard cuz there are many instagram wp widgets out there available for use in WP themes.
Hi, I need to change the Title Colour, in the heading box to white. How to I do that?
hello webvudu and thanks for purchashing “Alcatron”
Hi, I am trying to do the following and cant seem to get it to work…
Create a blog page with a specific category, with a custom sidebar.
right now the blog page automatically inherits the blog sidebar and automatically list all of the post from all categories. Can you give me instructions.
hello and thanks for purchashing “Alcatron”
I have been contacting you on your support forum and email, since August. My website is still not displaying correctly on iphones or ipads, i have attached images to show you this numerous times, you asked me to make files writable, which I did, and my website is still not functioning as advertised. Can you please give me a date when this will be fixed. This is effecting my business, and is simply not acceptable.
Hi, is the buttons customizble? Can I change the colours of themes?
hi Gdislam, Yes, Theme is fully customizable including the buttons as well. 1 click
Quick question, is the site compatible with iphone and Ipad?
Is there any way to have the Carousel shortcodes slide automatically vs having to click to go to the next slide?
No, we will consider adding it within the coming update.
Thanks for the prompt response. Would you happen to know what could would be best to add a search bar on the top right bar?
u are welcome
do you guys provide psd for this theme… to customize to our personal look.
2. does theme use visual composer for different layouts on home page.
3. the newsletter, where are those sign ups going to is this from back-end or third party
4. is this mobile friendly
5. is this theme child theme compatible
6. is it possible to make slide use video…
7. can we use revolution slider in this theme.
hi GRB and thanks for showing interest in our work.
here are the answers to ur questions
thanks for responding… we will purchase this theme.. however will we see visual composer later in updates
2. also on demo, when hover on menu it hides behind slide.
1. No, we don’t have plans to integrate Visual Composer in near future. 2. The issue has been fixed with the latest version of the theme, we just haven’t updated the demo preview yet.
Hi. thanks for all your responses, is this compatible with wordpress 3.8 as yet.. should we use it on latest build or we have to downgrade
hey GRB, thank u so much for choosing Alcatron.
if u don’t mind, plz open a support ticket with any question u have for alcatron, here : http://wpbox.ticksy.com/
i opened ticket there… just need to know if this theme can be used on wp3.8 and when will there be an update.
ok please wait for a response from our devs cuz i’m not able to give u an answer for that. u’ll get the answer on forum if u opened a ticket.
Update: Question answered, please check!
Hello, I find your theme “Alcatron” very elegant and clean and I’m thinking of buying it for my business. Just a question: 1- Is there a way we can I add the social media icons on the top as well as the bottom? (like you have it in “Expose Folio”)
Hi and thanks,
Yes we can add that for you, just open a forum ticket once purchased with corresponding request.
Thank you very much, I’ll do that!
Hi. Can’t seem to find the settings to make the homepage similar to your demo, where there are sliding images with texts.
Should I manually insert the RevSlider code in my HomePage PHP to make this work? Does it really need to be manually coded?
Tried it but it says it’s having conflict with jQuery.
I already created a ticket, but this is urgent so I’ll really appreciate if you can respond ASAP today.
Thanks. Not sure how to assign a ticket to Levon as there’s no dropdown there to choose the developer.
But I found his Gmail email, can I email him there and can expect a response asap?
yes for sure, feel free to email him.
Hi. Still no response. Could u pls send me his contact number at louwiz[at]gmail.com? Thx
Hi. I’m still waiting for Levon’s response to the ticket I sent three days ago. If it’s OK to call him on his contact number, that would be great. Thanks.
Loui, all your questions have been answered by Levon and he even went on and set up the theme for you. The things you asked after (about the blocks) are beyond regular support scope as it’s beyond the theme’s offered and advertised feature list. Nevertheless, he will help with that as well, you just need to wait a bit. Note that other buyers are also waiting for answers so we appreciate your patience.
Thank you, and I really I appreciate it. I actually have three questions in the ticket:
1) I was asking what was the problem so I can be aware if it happened again the future.
2) During my pre-purchase inquiry, my understanding to Levon’s explanation is that the blocks issue will be done via PHP so it will be proper and user/client friendly during the update and not via shortcode (an excerpt to the response I received before I purchase the theme: “It comes in predefined size, you will need to change one word in the code to change the column width. We will help with that.”)
3) I was anticipating that the elements in the homepage (as shown in your demo) will be user/client friendly and not done via shortcode. This is another question that I sent to Levon.
Hoping to get the response the soonest. Thanks.
hi Loui and thanks for ur questions.
Yes, u’ll get response through our support forum.
Update: All questions answered on forum, please check!
Saw it. Now I’m happy. Thank you so much!
you are welcome
I left a message on the forum, but I don’t think something is right because it keeps disappearing. I’m trying to change the color of the progression bar on the revolution slider on the homepage. It is currently yellow and I can’t get it to change. Please help.
hi and thanks for purchasing Alcatron.
you’ve done the right thing by opening a support ticket, please wait until our developer responds to your ticket.
I want to put widgets in my site but I have not been able to activate it.
There is any option to do it?
hello and thank u so much for purchasing our work. Please open a support ticket in our forum http://wpbox.ticksy.com/ to get help from our dev
I was wondering on the home page under the category of Recent Works... is there a way to scale down the images allowing to have 6 images per row? I would like to have 6 images in each row as well as 2 – 3 columns, is this possible?
Hi Cristina, you can have 6 images per row but you can’t have it displayed in 2-3 columns as the items show in carousel. To have 6 images, you only need to change the width parameter of .portfolio-slide li class in style.css.
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