An introduction to support on Envato Market

  • Envato staff look over every item before it can be sold on Envato Market.
  • Technical items contain help files to introduce you to the item and its components.
  • Authors can choose to support their items but this is optional and may vary.

Hands-on support for this item is provided by pixel-industry

They will respond to buyers' questions via their own support system.

Go to item support

Additional information from pixel-industry:

Hello dear buyers and visitors, After two years of selling on ThemeForest we decided to improve customer support experience. First step is opening support forum to help buyers with resolving issues faster.

Support for our premium themes will be available only to buyers with valid Purchase Code so please before registering obtain Code from ThemeForest. You can read on link below how to get the Code.

http://pixel-industry.com/web/how-to-obtain-purchase-code/

If you have trouble registering please contact us through contact form and we will get back you to as soon as possible.

Vladimir, Pixel Industry Team

When to contact Envato Support

Authors are experts on their own items, but if you're having trouble using Envato Market you should come straight to Envato Support.

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