66 comments found

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hi, I just purchased and uploaded your theme and got the same error message after activating it on the new Wordpress. Tried following your instructions on that link you provided, but couldn’t get it to work for some reason. We tried for a while. Can we email you our wordpress & hosting client log in info so you can fix it for us on the ftp please?

THANK YOU for your help!!! Love the theme!

SpyroPress

yes send us on info@spyropress.com

Please refer to your problem when sending ftp.

Thanks

Default-user

I emailed you guys my log in info to the email address provided but I haven’t seen any fixes yet. Can I get an estimated date that this issue will get resolved. I would really appreciate it. Please let me know if you did not receive my email.

Default-user

Never mind… we figured it out.

SpyroPress

Please rate us on themeforest for giving better support.

Thanks

  • Bought between 50 and 99 items
  • Exclusive Author
  • Has been a member for 2-3 years
  • Netherlands
  • Sold between 1 and 100 dollars

Hi,

How to make te parallax images more heigh? They are very low..In the alfa demo theme the parallax images are bigger in height.

Thank you! Br, Pascal

  • Bought between 50 and 99 items
  • Has been a member for 2-3 years

5 Stars, great theme, great and fast support!

SpyroPress

Thanks

  • Bought between 50 and 99 items
  • Exclusive Author
  • Has been a member for 2-3 years
  • Netherlands
  • Sold between 1 and 100 dollars

Hi,

How to make te parallax images more heigh? They are very low..In the alfa demo theme the parallax images are bigger in height.

I also asked this question on your support forum, but no response.

Thank you! Br, Pascal

  • Bought between 100 and 499 items
  • Has been a member for 4-5 years

Hi, I have a presale question. Is it possible to have a large image as the background on different pages instead of a solid color?

SpyroPress

yes you can do it. If you want us to do customization so contact at info@spyropress.com

Thanks

SpyroPress

yes you can do it. If you want us to do customization so contact at info@spyropress.com

Thanks

  • Bought between 10 and 49 items
  • Has been a member for 0-1 years
  • Panama

when i activate the template i resive this “error” /////////////////////////////////////////////////////////// Internal Server Error

The server encountered an internal error or misconfiguration and was unable to complete your request.

Please contact the server administrator, and inform them of the time the error occurred, and anything you might have done that may have caused the error.

More information about this error may be available in the server error log.

SpyroPress

This is not our theme error. This is your hosting or etc problem not from our side.

Give me your wp-admin access we will check it if we can do it.

Thanks

bosocura

this is my pass: 5c6boVpx

  • Bought between 10 and 49 items
  • France
  • Has been a member for 2-3 years

Hi ! I’m really interested by your thème. But I need to know if it is easy to customize the color (the orange and the brown background colors). They are very beautiful but really don’t match with what I need to do. Do you implement a “custom css” panel in the theme options ? Thanks.

SpyroPress

Yes it is easy to add custom css.

If you want us to integrate custom CSS in theme option so you have to pay us for customization.

Right now we have no plan to update the theme for this purpose.

Thanks

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

hello SpyroPress, when to activate your template gives me the error:

Warning: set_time_limit () has been disabled for security Reasons in / usr / home / bdelante.com / web / wp-content / themes / alpha / functions.php on line 12

Fatal error: Can not redeclare has_shortcode () (previously declared in / usr / home / bdelante.com / web / wp-includes / shortcodes.php: 153) in / usr / home / bdelante.com / web / wp-content / themes / alpha / framework / utilities / wp.php on line 81

I can help

Default-user

Good morning,

I’ve been waiting for an answer fails to activate the template 10 Messiah. I have written to the address indicáis me and no one answers me. Please could you return me the money? thank you very much

SpyroPress

I answer you above.

Also this problem is already solved on new version you can download it and use it.

Thanks

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years
  • Hong Kong
billyim Purchased

Hello, I purchased this theme more than a month ago and I have yet to successfully activate this theme. Also, the theme won’t work (although I am not sure if this is related to the activation issue). My website is http://www.dinganinmation.com/web/.

I have tried to look for help on your support site but no one has provided me with help yet.

Thanks in advance!

SpyroPress

Nothing shown on website loading error let me give you wp-admin access with Envato’s username and purchase at info@spyropress.com

Thanks

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Like many others, after attempting to activate the theme I have a fatal error. I tried signing up for the Envato support forum, but can not because even though I’ve purchased the theme, it does not give me a licensing number. You said three weeks ago to email you, and you would fix this patch issue for me, but still haven’t. People are trying to go to my site and it’s this white fatal error page – this is killing me! Please help!!

Otherwise this is a complete waste of my $40.

Thank you!

  • Bought between 50 and 99 items
  • Exclusive Author
  • Has been a member for 2-3 years
  • Netherlands
  • Sold between 1 and 100 dollars

Hi,

How to make te parallax images more heigh? They are very low..In the alfa demo theme the parallax images are bigger in height.

I also asked this question on your support forum, but no response.

Thank you! Br, Pascal

  • Bought between 50 and 99 items
  • Exclusive Author
  • Has been a member for 2-3 years
  • Netherlands
  • Sold between 1 and 100 dollars

How to make te parallax (separator) images more heigh, like the alfa demo? They are very low on my site..In the alfa demo theme the parallax images are bigger in height.

This is the fourth time i asked this question! Are you responding anyway? Or just not like the support forum that is called support forum but is not giving support?

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

And now I’m getting a ‘Download limit exceeded’ when trying to install – for the first time – the Spyrobuilder on the Alfa theme! Any help greatly appreciated! This is taking too long!

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hi, I love the template but I am having issues on mobile – especially Android. On my Galaxy S2 (Jellybean) stock browser, NO hyperlinks are working (at first I thought it was only the mobile menu…)

The same is happening on your demo template, so I know it is not my website…

Any ideas what could be causing this?

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

I am struggling to get support from this developer! I have posted in the forums, I have posted here, and I have sent an email through the website. I have heard NOTHING back from them.

Default-user

Still nothing…

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

I solved my problem (no thanks to the unresponding developers!)

To any one having issues with links not working on mobile, do the following: Open spyropress-scripts.php Remove the line: wp_register_script( ‘jquery-nicescroll’, assets_js() . ‘jquery.nicescroll.min.js’, false, ‘1.0’, true );

For some reason nicescroll is interfering with the links on many mobile browsers…

Default-user

Make sure to remove references to nicescroll in work.js and app.js as well..

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years

Please take a look at buckets on my new wordpress 3.6.1

But spyropress dos not work.

http://i.imgur.com/cG9qVPA.png

Regards Steffen

SpyroPress

You need to verify the theme

Default-user

I did verify the theme, so what i wrong?

SpyroPress

nothing. Can you please send me your wp-admin access at info@spyropress.com

We will set the demo data on your website and will look as it is on demo website.

Default-user

I did send you the code, will you please make it work?

  • Bought between 50 and 99 items
  • Has been a member for 2-3 years
  • United States

is it easy to add additional menu slots ?

SpyroPress

Can you elaborate more? If you mean by theme locations yes you can.

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

Hello, The SpyroPress shortcodes do not work! I get a 404 error when trying to use shortcodes: alfa/framework/shortcodes/dialog.php is missing.

Please assist!

SpyroPress

Shortcodes are not included in this theme. Please use the builder module to make the website.

Thanks

Default-user

I understand, but I thought that SpyroBuilder was bundled with the full set of capabilities I expect it to have. For example, if I’d like to use a toggle within a blog post, what would you suggest?

Thanks in advance!

Default-user

Why should I buy something extra, when your listing explicitly states that SpyroPress is bundled in your theme? I have checked out the capabilities of SpyroPress and it was a major reason for buying this theme. I don’t think it’s reasonable that I get a stripped-down version of this specific component.

SpyroPress

Sr.Support: we have plans of integrating those bundles of shortcodes in a month. We have take them down as we are not selling shortcodes over here. Those are part of our SpyroFramework which we are selling explicitly.

  • Bought between 10 and 49 items
  • Germany
  • Has been a member for 3-4 years
rickyfm Purchased

Hey,

i just want to change the colours of this theme (font/backgrounds) from orange to a kind of gold. But in the style.css is no possibility and i also don’t find a colourpicker or anything else. do you have any solution?!

thanx

SpyroPress

In folder: wp-content/themes/alfa/assets/css/layout.css

You can change the color and font of whatever you want.

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