208 comments found

  • Bought between 10 and 49 items
  • Exclusive Author
  • Has been a member for 4-5 years
  • Italy
JuNky3 Purchased

Hi spacehead i need help with your theme! My installation work fine with all browser except for IE ( www.falegnameriaizzi.it ). i see this error in IE console:

‘textfill’ property method not supported by the object custom.js?ver=3.4.1, Line 763 char 5

HELP !!!!

SpaceheadConcepts

Hi,

I just had a look at your theme, and it looks like you have deleted custom.js? This is a very important file for the theme! You can copy it from the themeforest download in alive-wp/js/custom.js

Thanks,

Spacehead

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years
  • Spain
jfmm Purchased

Hi,

I am a buyer of “Alive – Creative WordPress Theme”, and I can not registrer in your http://support.spaceheadconcepts.com/.

I want to register with “jfmm” (username) and “josefelix.mm@hotmail.com” (E-mail).

SpaceheadConcepts

It says you are already registered. If you click forget password that might help you log in again.

Thanks,

Spacehead

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years
  • Spain
jfmm Purchased

Hi?

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years
  • Spain
jfmm Purchased

If I registrer the system says I’m already registered, and if I try to recover the password says I’m not registered, what happens?

SpaceheadConcepts

Did you get the password?

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years
  • Spain
jfmm Purchased

No, Could you registrer manually me? I need to use your “Spacehead Support Forum”.

Thanks in advance.

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years
  • Spain
jfmm Purchased

Hi?

SpaceheadConcepts

I’ve reset your password a few times. Can you check your spam folder in case the email is in there??

  • Has been a member for 1-2 years
Hello! I got some problems with images in this theme, like this: http://lana.site50.net/portfolio/ why image width is so large? real image width is just 250px, but there in page it is all 610px.. how do i change this?

-Janis.

  • Has been a member for 1-2 years

hello. i have some problema with this theme. in http://lana.site50.net/portfolio i’d like if there would be two images in a row, but why image width is 610px not 250 like it is in real? it is the biggest problem.

SpaceheadConcepts

The images you uploaded look like they are 250px, so naturally it wont stretch to 610px as it will become distorted.

If you upload larger res images this wont be a problem.

Also, if you want the two images side by side, you need to align them to the left and have their widths half of the container width so that they do this properly.

Thanks,

Spacehead

  • Bought between 50 and 99 items
  • Has been a member for 3-4 years
  • Referred between 1 and 9 users
  • Sweden

Hi. Really lovely theme. Is it possible to create a menu located at the top similar to your “frame” in the demo?

SpaceheadConcepts

Hi,

Yes it is possible with some custom php and css. A few people have created translation boxes that float at the top right or bottom left, so it definitely can be done.

You just need to make use of CSS position:fixed and place the code you want in footer.php right before the closing body tag so that it doesnt interfere with the scripts.

Default-user

I finally found a plugin that does something similar. I got one final question, it’s about the permalink structure in Wordpress. Can I use “Postname” as the structure?

The site I wanna redesign using your theme is using the “Postname” structure and has some blog pages ranking in the SERPs that I don’t wanna lose.

SpaceheadConcepts

Yes you should be able to with no problems.

Thanks,

Spacehead

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years
  • Spain
jfmm Purchased

Hi,

How do I update the theme from version 1.2 to version 2.0 without losing my settings and data?

And, How can I do more big the image of home page? I want use the entire space.

Regards.

SpaceheadConcepts

If you have made changes to the source code, I recommend backing up the theme so that you can reinstate your changes after. Alive v2 has had many files affected and its best to replace your entire theme with this new version.

If you have made no changes to the source code, you can simply replace the theme with the new version, as all the settings and data are saved in the database.

In regards to your homepage image, what do you mean make larger? The image should be fullscreen. If you send your link I can check it out.

Thanks,

Spacehead

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years
  • Spain
jfmm Purchased

Hi!

In “Theme Options” > “General” > “Logo”. I want the image of the “Logo” bigger (with personalizable limits of height and width), for example, that logo fills the space above of the “Slogan”).

Regards.

  • Bought between 100 and 499 items
  • Has been a member for 4-5 years

id like to buy this theme, however I noticed the sample theme doesnt have a gallery? does this theme have a gallery?

SpaceheadConcepts

Hi,

the theme does have a gallery. Click on the ‘Our Galleries’ tile then click on one of the column submenu items to see it in action.

Thanks,

Spacehead

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years
  • Spain
jfmm Purchased

Thank You very much!

My theme is uptdated, and the logo have the size that I want. But, I now need a tutorial for use the WooCommerce plugin in the Alive theme… the instructions are not in the documentation of the theme.

Regards.

SpaceheadConcepts

Hi,

Its awesome you got it updated!

There isn’t much to setting up Woocommerce for the theme since it uses the default Woocommerce settings, so it would be best to refer to the Woocommerce documentation on how to get it set up.

I will provide a short woocommerce intro in the faq section of Alive.

Thanks,

Spacehead

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hi, I have just bought this theme and went to upload it but I keep getting the error:

‘The package could not be installed. The theme is missing the style.css stylesheet.

Theme install failed.’

However, I have checked in the download file and style.css shows up as being in the folder… Help?!

SpaceheadConcepts

Hi,

You need to install the alive_wp.zip file inside the download from Themeforest.

Thanks,

Spacehead

  • Bought between 50 and 99 items
  • Has been a member for 3-4 years
  • Referred between 1 and 9 users
  • Sweden

I got one final question, it’s about the permalink structure in Wordpress. Can I use “Postname” as the structure?

The site I wanna redesign using your theme is using the “Postname” structure and has some blog pages ranking in the SERPs that I don’t wanna lose.

SpaceheadConcepts

Yes, you can use that permalink structure :)

Thanks,

Spacehead

  • Bought between 50 and 99 items
  • Has been a member for 3-4 years
  • Referred between 1 and 9 users
  • Sweden
Societic Purchased

Lovely theme, I just bought it and I’m setting it up right now, but I got a request for you.

The “Next/Forward” and “Back” icons in the Shop are small square buttons, too tiny for my customers to find them and realize what they are. Could you please make them little more obvious until your next update? Would appreciate it

SpaceheadConcepts

Hi,

You can modify the pagination graphic and css to get bigger buttons if you like. They are located in the images folder and css folder.

Thanks,

Spacehead

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years
  • Netherlands
TIS123 Purchased

Hi,

A few days ago I’ve posted a message in the support forum but no answer until now :-( Do you read and support the forum? Hope to hear from you.

Regards, HansTis.

SpaceheadConcepts

Hi,

I’ve answered your question in the forum.

Thanks for alerting me,

Spacehead

  • Dominican Republic
  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

Hello,

A pre-sale question. What is the recommended size for the background slide show images?

Thanks

SpaceheadConcepts

Hi,

The recommended size is 1600×900 pixels.

Thanks,

Spacehead

  • Dominican Republic
  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

oh, another thing, once I buy the theme do I have permit to use in my website the images you include on the demo?

SpaceheadConcepts

Hi,

You can purchase the images from the image author, I only have permission to use them on the demo site.

Thanks,

Spacehead

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years
Ayrthon Purchased

Nice theme! Just bought mine!

I’ve noticed one issue though. I’m using ECWID as my commerce. And my integration doesn’t work as good… The page turns completely blank after the second refresh… Looks like your theme blocks the Javascript or something.. please help?

See for yourself at: http://zaal.pixelatedstudio.nl/ (click on “verhuur” and try refreshing a couple of times.)

Thanks in advance!

SpaceheadConcepts

Hi,

Alive currently doesn’t support ECWID . We only have support for WooCommerce.

It may require a lot of customization to fix your issues, its best you use the supported plugin unless you are willing to spend time making ECWID work.

Thanks,

Spacehead

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