208 comments found

  • Bought between 10 and 49 items
  • Has been a member for 5-6 years
  • Mexico

junglejunky try the plugin contact form 7, work fine.

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years
  • Netherlands
TIS123 Purchased

Spacehead,

Harciniega wrote 18 days ago: With Woocommerce 1.6.5.2. and previous versions the Description of Products can’t be displayed. Only display the information that you put in the short description of the product (Extract). This occur with IE9 , with Firefox or other browser work fine. And the thumbnails of the products are slightly blurred (in both browsers). What is the reason? Thanks for your quick assistance.

As reported before I have the same problem with the product description and some other serious Woocommerce bugs (see support forum). Are you making progress solving this?

SpaceheadConcepts

Hi,

I have found the error, it is just taking longer than expected to get working properly because it involves a script that is used throughout the theme.

I’ll keep you posted on progress.

Thanks,

Spacehead

  • Bought between 10 and 49 items
  • Has been a member for 5-6 years
  • Mexico

TIS123

No progress. I keep waiting for Spacehead solve the problem. I have also problems with my client because the store is not working properly. It is very necessary to solve it, but Spacehead not appear. Do not know what to do.

Spacehead are you still here?

SpaceheadConcepts

Hi,

I have found the issue but it is taking a lot longer than expected to solve. I’m trying to work out the best way to fix it.

Sorry it is taking so long but it requires quite a bit of manipulation for IE.

Thanks,

Spacehead

  • Dominican Republic
  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

Hello Spacehead team,

I am having a trouble with this theme in some browsers. In Explorer dermix.net has the homepage wrog, the squares look bad and in both Explorer and Chrome whcn you click to see a page, the are not next to the menu (in the right area) but below the menu, something started being wrong for none reason.

Can you please check and let me know wow to fix that?

Thanks

SpaceheadConcepts

Hi,

Maybe try reinstall the theme, it could be an issue with missing files.

Make sure you try disabling all plugins as well to see if they are interfering with the theme.

Thanks,

Spacehead

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
wonpet Purchased

Why IE9 can not open the site ? Where to set the wrong ?

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
  • United States

How can I create a three column product page like the one that you have in the demo? You have several three column pages, and I can’t figure out how to make them, and I haven’t seen anything in the documentation.

Thanks!

  • Bought between 10 and 49 items
  • Has been a member for 5-6 years
  • Mexico

TIS123 , in the support forum is part of the solution, there is progress, but there are still problems. With IE9 the Description of each Product can now be seen.

Please check my post “Problems with IE9 ” (in the support forum) and see if you also have the same problems in the Comments section of each product.

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years
  • Netherlands

Hi Harciniega,

The description issue seems to be solved, so far so good. Please read my latest post in the Spacehead Support Forum about the other issues. As mentioned I like the design and really hope the other serious problems are solved soon so we can finally use the theme with Woocommerce.

Regards,

Hans.

  • France
  • Has been a member for 1-2 years
  • Bought between 10 and 49 items

Hi,

2 questions : 1) I would like to create a “lightbox Gallery” when you click one a single image. I explain : a click on a image (or a link…) would open a lightbox wich would display several images… 2) Under this lightbox-gallery, there would appear thumbnail helper.

Is-it possible ? I saw it could be possible with fancybox, but I don’t know how.

Thanks for your answers and for your work.

From France

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
wonpet Purchased

how to use contact pages ? it always said ” There was an error sending your email. Please try again. “

SpaceheadConcepts

Have you properly set the email address in the theme options?

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
  • United States

I have asked two questions on his support forums, and have gotten no reply. NO NOT BUY ! There are many bugs, and he will not help you.

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
wonpet Purchased

there are no any options setting email address in Template, so I don’t know how to use contact form. the page is http://www.chiwava.com/index.php/contact/

  • Bought between 10 and 49 items
  • Has been a member for 5-6 years
  • Mexico

TIS123

How are you going to design your site with this template?. If only there were improvements but I have two problems. The reviews on products using Woocommerce and Access to the site directly from Woocommerce.

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years
  • Netherlands

Harciniega

I had to cancel due the problems as mentioned here and in the support forum. My shop was 90% ready after hours of building :-(

  • Dominican Republic
  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

Hello, I reported a bug in your theme 13 days ago, I said your theme, once you are in homepage and click a square, a button of the menu to go to a single page, all the content is bellow all and miss the width taking 100% of the screen. You told me I should re-installed the theme, and deactivate all plugins (I didn’t have any plugin installed) but I did so, delete the theme and uploaded it again, and the problem is still there. Check it by yourself and let know how to fix that bug of your theme. dermix.net/nosotros/

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
amylucas Purchased

1 – I cannot embed audio onto my site. I am an actress and need to display my voiceover reel. I have installed the audio player plugin, but it doesn’t let me use a url link and nothing shows up on the page (when it does, it isn’t a player, merely the title “Amy Lucas Voice Over Reel”) I currently have a button with an outside link, but need to put audio ON THE PAGE . Please advise: http://amylucasofficial.com/voiceovers/

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
amylucas Purchased

I recently purchased the Alive theme. I have created my website but am now stuck with a long list of questions. Please keep in mind that I am not a techie. When troubleshooting I need step-by-step instructions.

1 – I cannot embed audio onto my site. I am an actress and need to display my voiceover reel. I have installed the audio player plugin, but it doesn’t let me use a url link and nothing shows up on the page (when it does, it isn’t a player, merely the title “Amy Lucas Voice Over Reel”) I currently have a button with an outside link, but need to put audio ON THE PAGE . Please advise: http://amylucasofficial.com/voiceovers/

2 – I need to have 2 separate blogs: one for my acting news (under the page “News” which is all set up and good to go) and one for my writing blog under the page “Blog” which just links to the same posts as the “news” posts. How do I enable two separate blogs that aren’t linked to one another? If posts to each all show up in the “recent posts” sidebar together that is fine.

My site: http://www.amylucasofficial.com

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
amylucas Purchased

How do I add the “next” and “previous” buttons to my individual blog posts?

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
amylucas Purchased

How do I add the next and previous buttons to my individual blog posts?

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
amylucas Purchased

I would like to have the dark theme displayed on my home page, but use the light theme for all my other pages (except for photos). Is this possible. www.amylucasofficial.com

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